The resort provides wheelchair accessible facilities, increased accessibility, and is accessible by elevator to upper floors. Wheelchair access is also available at the restaurant.
Grand Ion Delemen Hotel provides a lift and accessible rooms. It features wheelchair-accessible parking, a wheelchair-accessible concierge desk, a wheelchair-accessible registration desk, a wheelchair-accessible pool, a wheelchair-accessible fitness centre, and a wheelchair-accessible business centre.
Summary of reviews related to the 'Accessible' category
Although the Grand Ion Delemen Hotel features a shuttle bus service, it is quite limited in availability, which can make transportation inconvenient, especially for those without a private car. Guests have noted that accessibility options at the hotel are lacking. There are only a few ramps and no elevators, which can pose significant challenges, particularly for families, older adults or those requiring wheelchair access. The hotel's location is accessible and easy to reach, but once inside, accessibility to different amenities, such as the pool and the restrooms in the rooms, remains a significant concern due to the lack of supportive measures and assistance. Additionally, the pool is not heated, which could be a discomfort for some guests. Overall, while the location of the Grand Ion Delemen Hotel is considered accessible, the same cannot be said for its facilities and services, which fall short in accommodating guests with disabilities.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are blind
Is there level-access route (might include lifts) from the road to the rooms?No
As a resort with hot spring facilities, it may offer accessible pools and related amenities. The resort provides a relaxing environment, and accessibility features would enhance the experience for all guests.
This hotel offers comprehensive accessibility, with the entire unit being wheelchair accessible. Specific features include toilets with grab rails and access to all floors via a lift or elevator.
This hotel offers a comprehensive range of accessibility features including accessible parking, accessible paths of travel, and wheelchair accessibility throughout common areas, the lift, registration desk, spa, gym, pool, public washroom, and restaurant.
This hotel is wheelchair accessible, offering an elevator, a stair-free path to the entrance, and a well-lit path to the entrance. It features wheelchair-accessible concierge, gym, parking, pool, public washrooms, and restaurant. Entire units are wheelchair accessible, and specific amenities include shower chairs and lowered sinks.
GEO RESORT & HOTEL is wheelchair accessible, offering easy check-in and accessible shower facilities that include seating counters. Staff are available to assist with wheelchairs upon request. The hotel provides an elevator and wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Summary of reviews related to the 'Accessible' category
GEO Resort & Hotel stands out for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers easy check-in and accessible shower facilities that include seating counters. Its strategic and convenient location provides easy access to a variety of local eateries, shops and amenities with transportation options readily available to ensure seamless mobility. The staff are proactive and helpful, assisting with wheelchairs upon request, which enhances the overall accessibility. The hotel is particularly accommodating for the elderly and those with health concerns, such as high blood pressure. Additionally, the location's proximity to the Skyway Station and other local attractions further adds to its convenience. However, one drawback noted is the lack of an elevator or ramp near the pool area. Overall, GEO Resort & Hotel earns high marks for its accessibility and guest-friendly services.
SCAPES Hotel is wheelchair accessible and offers specific features for guests with disabilities. These include an emergency cord in the bathroom, a lower bathroom sink, a higher level toilet, a toilet with grab rails, and accessible parking. Upper floors are accessible by elevator.
Summary of reviews related to the 'Accessible' category
Scapes Hotel stands out for its commitment to accessibility, offering good wheelchair access and accessible facilities throughout the premises. Guests noted the availability of accessible rooms, although these need to be requested in advance. The staff are particularly praised for their helpfulness and attentiveness, ensuring any room issues are quickly addressed and providing perfect customer service.
The check-in process is smooth and concierge services further enhance the accessibility experience, offering guidance as needed. While the entrance area could be more accessible and the approach road is described as narrow and dark, the overall accessibility within the hotel is well-maintained. Despite its somewhat challenging location, the hotel's accessibility features and excellent service combine to create a welcoming environment for guests with disabilities.
Tras Mutiara Hotel Bentong is designated as disabled access friendly and provides disabled access. The hotel also has a lift for convenient movement between floors.
GPI Hotel Bentong provides facilities for people with disabilities, including wheelchair access and accessible parking. Rooms are equipped with grab bars near the toilet, and the hotel offers lift access.
Vanavasa Resort is handicap accessible and offers wheelchair access throughout the property. Guests can utilize buggy service for navigating the resort, which also provides accessible parking and a lift.
Tumike Hotel Bentong ensures accessibility with accessible parking and lift access to upper floors. It provides general facilities for disabled guests.
Premium Suites D'lement at Genting Highlands offers travelers a serene and strategically located retreat, praised for its picturesque setting near top attractions and the beautiful backdrop of Genting peaks. The location provides a peaceful ambiance, ideal for families seeking relaxation away from city life, while remaining conveniently accessible to Genting attractions despite some noted road challenges.
The accommodations feature spacious, comfortable suites that are particularly lauded for their spectacular views and clean, modern amenities. Families can enjoy the practicality of in-room facilities like microwaves and fridges. The soft, comfortable beds enhance the restful atmosphere, contributing to a tranquil stay.
While some feedback highlights a need for improved cleanliness and housekeeping standards, the general design and atmosphere receive positive mentions. The staff, although friendly and helpful, occasionally face criticism regarding check-in efficiency and communication, yet their overall service adds to the hospitable experience. Despite inconsistent Wi-Fi connectivity, the availability of diverse TV channels offers adequate indoor entertainment.
Guests appreciate the underscored value for money, highlighting the property's appeal for budget-conscious travelers. Although parking does pose some logistical hurdles, including limited space and confusing validation processes, the facility is an appreciated, free amenity.
Overall, Premium Suites D'lement at Genting Highlands presents a good choice for those prioritizing scenic tranquility and spacious accommodations over luxury, with an emphasis on comfort and affordability.