InfoSummary of reviewsHampton by Hilton Ashford International has garnered positive reviews across several key areas, making it a strong choice for both leisure and business travelers.
The hotel's prime location is a standout feature with guests emphasizing its proximity to the Ashford International train station, Ashford Designer Outlet and the town center. This central placement offers easy access to local shops, restaurants and facilitates travel via the Eurotunnel and motorways. Despite its central location, the hotel provides a quiet retreat with well-soundproofed rooms. EV charging stations and ample parking further enhance its convenience.
Guests frequently praise the breakfast experience, highlighting the variety and quality of the offerings. The breakfast buffet includes a wide selection of hot and cold items with many appreciating the make-your-own waffle machine and vegan options. The breakfast area is noted for its cleanliness and the helpfulness of the staff, contributing to a satisfactory start to the day.
The rooms receive high marks for their spaciousness, cleanliness and modern amenities. Visitors appreciate the comfortable beds, stylish decor and functional layouts, including features like large, smart TVs and high-pressure showers. Minor issues like occasional stuffiness or lack of drawers are mentioned but are outweighed by the overall positive feedback on room comfort and practicality.
Cleanliness is consistently highlighted with the hotel described as spotless and well-maintained. The housekeeping staff is frequently praised for their thoroughness, ensuring that both the bedrooms and public areas are clean and inviting.
The staff at Hampton by Hilton Ashford International receive high praise for their friendliness and helpfulness. Guests frequently describe the service as very friendly, attentive and efficient, which enhances the overall guest experience. The reception and check-in process are noted for their smooth and welcoming nature.
Guests also commend the hotel's free Wi-Fi, describing it as reliable and easy to connect to, although streaming services are reportedly unavailable. The gym is another notable feature, praised for its modern equipment and 24-hour availability, appealing to both casual users and committed gym-goers.
For families, the hotel is highlighted as a great choice due to its child-friendly rooms and amenities. Guests appreciate the family-oriented services, such as the breakfast options and the waffle maker, which are favorites among young visitors.
While the hotel generally receives positive reviews, there are areas with mixed feedback. The dinner menu is often described as limited with few options available, prompting many guests to explore local dining alternatives. The beds also receive mixed reviews with some guests finding them too firm.
Overall, Hampton by Hilton Ashford International stands out as a three-star hotel that exceeds expectations. It provides excellent value for money with its modern feel, clean and comfortable rooms, comprehensive amenities and friendly staff, making it a reliable and practical choice for travelers. Show more
