InfoSummary of reviewsBowburn Hall Hotel offers a picturesque and tranquil environment that draws praise for its lovely setting, beautiful gardens and convenient proximity to the A1 motorway and Durham city center. This blend of serene rural feel within an urban context makes it an attractive retreat for visitors seeking relaxation, events or business engagements.
The hotel's breakfast service consistently delights guests with its high quality, variety and delicious, well-presented options, although occasional critiques about inconsistency and service speed have been noted. Dinner offerings are similarly impressive with the restaurant receiving accolades for its delicious and superbly prepared dishes, consistent quality and pleasant atmosphere. Popular menu items and well-priced options contribute to a memorable dining experience.
Rooms at Bowburn Hall Hotel receive mixed reviews with many guests appreciating the clean, comfortable and visually appealing accommodations, especially the larger rooms like lodges and Executive Suites. Issues such as room size, maintenance and noise have been noted, but the overall ambiance remains welcoming and suitable for events like weddings.
Cleanliness is another point of varied feedback with many guests commending the hotel's tidy environment and housekeeping efforts while a few point out areas needing more attention. The friendly and helpful staff significantly enhance the overall positive experience, often noted for their courteous and attentive service.
The Wi-Fi service presents a notable drawback with many guests experiencing connectivity issues, which can be particularly problematic for business travelers. However, the overall business travel experience is facilitated by the hotel’s convenient location.
In summary, Bowburn Hall Hotel excels in providing a charming ambiance, exceptional service and quality dining experiences, making it a favored choice for both leisure and business stays despite some room and Wi-Fi challenges. Show more
InfoSummary of reviewsThe Avenue, situated just outside Durham, garners high praise for its ideal location, blending convenience with tranquility. Guests appreciate the hotel's proximity to public transport, including a bus stop directly across the street and taxis available for quick, affordable trips to the city center. Ample parking and easy accessibility to attractions like Beamish Museum and Durham University further enhance its appeal. The hotel's peaceful atmosphere combined with its strategic location provides an excellent base for exploring Durham and its surroundings.
The Avenue's breakfast offerings are consistently lauded by guests for their taste, variety and generous portions. With a menu that caters to both health-conscious and indulgent preferences, guests enjoy everything from porridge and fruit to full English breakfasts and French toast. The freshness of the ingredients and the warm, friendly service contribute to a satisfying dining experience, often exceeding expectations.
Dinner at The Avenue also impresses with guests praising the home-cooked meals for their quality and variety. The pub's menu, featuring favorites like burgers, chips and Sunday roasts, caters to different dietary needs, including vegan options. The excellent service provided by the attentive staff enhances the dining experience, despite occasional mentions of the kitchen closing early or limited evening dining options.
The rooms at The Avenue receive positive feedback for their cleanliness and comfort. Guests frequently highlight the well-maintained and cosy accommodations, some of which are stylishly decorated. Though a few rooms are noted to be small or have low beams, they remain functional and comfortable. Added amenities like hot drink selections and the exceptional breakfast further contribute to a pleasant stay. The meticulous cleanliness and daily servicing of the rooms are particularly appreciated.
The staff at The Avenue are repeatedly commended for their exceptional service, characterized by friendliness, helpfulness and professionalism. From management to day-to-day interactions, the team's commitment to guest satisfaction stands out, enhancing the overall experience for visitors.
The beds at The Avenue continue to receive high marks for their comfort with guests often citing the quality of the bedding and pillows, which ensure a restful night's sleep. Clean and spacious rooms complement the comfortable beds and the overall cleanliness and great food round out a highly positive stay.
In summary, The Avenue offers a wonderful mix of comfort, location and exceptional service, making it a highly recommended choice for visitors to Durham. Show more
