InfoSummary of reviewsHeritage Grange at Thurston, Hotel is celebrated for its idyllic location amidst the serene and picturesque beauty of Thurston. Guests enjoy the peaceful ambiance created by the stunning surroundings, including well-maintained gardens and the charming old building that retains its period style. The convenient access to nearby attractions like Bury St Edmunds adds to the appeal, making it a favored spot for a quiet getaway. Visitors are pleased with spacious and comfortable accommodations that promise restful stays in a tranquil woodland setting, enhanced by ample parking facilities for easy exploration.
Dining experiences at Heritage Grange are noteworthy, with guests frequently praising the exceptional quality of both breakfast and dinner offerings. The breakfast delights with a well-cooked full English meal, enhanced by charming garden views, though minor critiques exist about certain items. Dinner provides a delightful culinary experience with dishes like a first-class lamb curry and satisfying steak dinners. Despite occasional lack of dinner service on certain nights, the overall dining experience is memorable due to the helpful staff and excellent food.
Accommodations at Heritage Grange generally satisfy guests, particularly in the main building where rooms are clean, spacious, and offer stunning views. Beds are often described as extremely comfortable, contributing to a cozy and restful stay. Nonetheless, some rooms need attention, with certain fittings appearing dated and annex rooms receiving criticism for poor conditions. Cleanliness is largely maintained to a solid standard, though bathrooms occasionally fall short, and some elements require updating.
The hotel features a commendable team of staff, consistently praised for their warm and efficient service. Notable members like Tanya and Sacha contribute to a welcoming atmosphere, enhancing the overall guest experience through attentive and accommodating service. The staff's professionalism and friendliness make Heritage Grange a reliable choice for travelers.
In summary, Heritage Grange at Thurston offers a remarkable retreat marked by its serene location, quality dining, comfortable accommodations, and dedicated staff, creating a tranquil and memorable experience for guests seeking relaxation and exploration in the countryside. Show more
InfoSummary of reviewsOverall, The Abbey Hotel & Apartments is a charming, historic property located in the heart of lovely Bury St Edmunds, perfect for those looking for a blend of old English charm and modern amenities. Despite being very old, the hotel is well-maintained and the tasteful conversion of the old building with its exposed timber beams adds to its appeal. Guests appreciate the interesting design, quirky atmosphere and the way that historical features have been blended with modern facilities. The location is excellent, just a short walk from the center of Bury St Edmunds and its various attractions and restaurants and the fact that it is a family run business adds to the charm of the place. For those looking for an affordable stay in a hidden gem filled with character, The Abbey Hotel & Apartments is an excellent choice. Show more
Read review summaries for all categories
Categories
Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsChantry Hotel in Bury St Edmunds receives widespread acclaim for its prime location, exceptional service and comfort. Guests repeatedly praise its central yet peaceful setting, which makes exploring local attractions, such as the cathedral and Abbey Gardens, convenient. The easy accessibility and on-site parking add to the hotel's appeal.
The breakfast offerings are another highlight, lauded for their delicious taste, variety and quality with guests appreciating the fresh, made-to-order dishes and friendly service. The overall dining experience is enhanced by clean facilities and the convenience of breakfast being included in the room price.
Rooms at the Chantry Hotel are frequently noted for their cleanliness, brightness and comfort, featuring charming decor and excellent facilities. Guests particularly appreciate the comfortable beds and well-maintained bathrooms. While some rooms show minor signs of wear or are on the smaller side, the overall consensus underscores the high standards and cozy ambience provided.
Cleanliness is a standout feature with the hotel being described as spotlessly clean and immaculately maintained throughout common areas and rooms alike. This, coupled with the warmth and attentiveness of the staff, creates a welcoming and homely atmosphere that guests thoroughly enjoy.
The efficiency and friendliness of the staff are consistently mentioned, contributing significantly to the positive experience. The team, including the owners, are known for their professional, accommodating and cheerful demeanor, always ready to assist guests.
Parking facilities are also highly appreciated, particularly the ample, secure and free on-site parking. This convenience is a notable advantage, especially in a location where parking is often at a premium.
Overall, guests find Chantry Hotel to be a charming, comfortable and convenient choice, blending historical charm with modern comforts. Its superb location, excellent service and attention to detail make it a highly recommended spot for travelers to Bury St Edmunds. Show more
InfoSummary of reviewsDog and Partridge by Greene King Inns is highly acclaimed for its prime location in the heart of Bury St Edmunds, providing guests with easy access to the town's main attractions, such as the cathedral, gardens, and Greene King Brewery Tour. The central positioning not only enhances convenience for exploring nearby sites but also facilitates access to a range of dining options, including the inn's own highly-rated pub. Ample parking, though occasionally limited, is an added benefit for a centrally located venue.
The breakfast experience at Dog and Partridge sets a positive tone for the day, featuring a range of freshly-cooked English and continental options that are well-prepared and presented. Guests consistently express satisfaction with the generous portions and the value for money, despite a few suggestions for more variety. Dinner at the inn is equally praised, with guests highlighting the delicious, well-priced meals and the appealing atmosphere of the on-site pub.
Accommodations at the inn combine traditional charm with modern comforts. Guests regularly commend the spacious, clean, and tastefully refurbished rooms, emphasizing the comfort of the large beds and high standards of cleanliness. While some minor signs of wear, such as carpets, are noted, the quality and homely feel of the rooms remain prominent.
The staff at Dog and Partridge significantly enhance the overall guest experience, garnering praises for their friendliness, professionalism, and readiness to provide exceptional service. Their enthusiasm complements the inn's cozy ambiance, making guests feel welcomed and valued.
Overall, Dog and Partridge by Greene King Inns offers a delightful and convenient base for exploring Bury St Edmunds, with a harmonious blend of excellent location, comfortable accommodations, and exceptional hospitality. Show more
