Info
Summary of reviewsMiller & Carter Heaton Chapel by Innkeeper's Collection receives high praise for its favorable and strategic location. Situated conveniently near public transport links, it offers easy access to central Manchester and nearby Stockport, making it ideal for both business and leisure travelers. The peaceful surroundings combined with ample parking and a variety of nearby amenities, such as restaurants and bars, add to the hotel's allure.
Guests consistently commend the breakfast offerings for their quality, variety and freshly prepared options. The inclusive breakfast menu caters to diverse dietary preferences, featuring delicious items like steak and eggs and vegan options. The breakfast staff is recognized for their friendliness and attentiveness, contributing to a relaxing dining experience.
Dinner at the hotel’s restaurant is equally celebrated with standout mentions of the exquisite steaks and superb overall quality of meals. The restaurant ambiance and attentive service, particularly by servers like Amber, enhance the evening dining experience, making it a recommended feature of the stay.
The rooms at Miller & Carter Heaton Chapel are applauded for their cleanliness and comfort. Guests frequently describe the rooms as spotless, well-decorated and modern. The comfy and well-appointed spaces contribute to a cozy atmosphere with large family rooms and accessible options accommodating various needs. Subtle recommendations for improvement involve room temperature controls and minor noise disturbances, but the majority view is positive, noting the good value for the quality provided.
Cleanliness is a hallmark of the hotel with rooms and common areas maintained to a high standard, making guests' stays pleasant and comfortable. The friendly, professional and attentive staff enhance the overall guest experience, creating a welcoming environment. The minor issues observed, such as occasional Wi-Fi connectivity problems and isolated instances of staff errors, do not detract significantly from the overwhelmingly positive feedback.
Ample free on-site parking and spacious, family-friendly accommodations further elevate the guest experience. The consistently comfortable beds, equipped with ample pillows and situated in quiet rooms, ensure restful nights for travelers.
As a three-star hotel, Miller & Carter Heaton Chapel delivers great value, often exceeding guest expectations. The combination of essential amenities, a quiet location and a hospitable environment positions it as a remarkable option for travelers seeking comfort, convenience and quality service.
Show moreRead review summaries for all categories
Categories
