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Hotels Taking Steps Towards Sustainability in Cairns
68 HOTELS IN AND AROUND CAIRNSRanking can be influenced by the commissions we receive.
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Sustainability Journey
AI-generatedThis hotel holds EarthCheck Silver certification, demonstrating a strong commitment to sustainability. It has eliminated single-use plastics, uses recycled wooden key cards and large refillable bathroom amenity bottles. The hotel also implements composting and sources food locally.
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AI-generatedThis resort is Sustainable Tourism Certified by Ecotourism Australia, the first in North Queensland to achieve this. It focuses on reducing its environmental footprint through recycling, energy-efficient technologies, and removing single-use plastics. The resort also supports local farmers by prioritizing locally sourced ingredients and has a biodiversity reef restoration program.
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AI-generatedThe Pullman Cairns International has Sustainable Tourism Certification from Ecotourism Australia. They minimize the use of single-use plastics, provide bamboo room key cards, and offer reusable in-room water bottles. The hotel prioritizes locally sourced, organic ingredients to reduce food miles and support local farmers.
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AI-generatedAs part of the Crystalbrook Collection, this hotel has achieved EarthCheck Silver certification. It features plastic-free initiatives, including recycled wooden key cards and large format bathroom amenities. The hotel also participates in composting programs and prioritizes local sourcing.
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AI-generatedHolding EarthCheck Silver certification, this Crystalbrook Collection hotel is dedicated to sustainable luxury. It has removed single-use plastics, utilizes recycled wooden key cards, and provides large refillable bathroom amenities. Composting is implemented, and the hotel focuses on sourcing products locally.
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AI-generatedMantra Esplanade is committed to embedding sustainability into its daily operations. It has eliminated single-use dry amenities and moved to large format amenities. The hotel waste is separated into co-mingle, cardboard, food waste and general waste.
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AI-generatedMantra Trilogy has eliminated single-use plastics in guest rooms and moved to large format amenities. They support the local community by purchasing in-room amenities and welcome gifts from local businesses. They also participate in the Containers for Change program.
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AI-generatedThis property is dedicated to reducing its carbon footprint through various initiatives. These include promoting the reuse of towels, implementing recycling programs, utilizing energy-efficient lighting, and using eco-friendly cleaning chemicals and pump dispenser bathroom toiletries.
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Summary of reviews
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Overall, Shangri-La The Marina in Cairns is a fantastic choice for travelers looking for a central and convenient location with great views and comfortable rooms. The hotel's breakfast is highly praised with good quality food and a sea view. The staff is friendly, accommodating and helpful, providing excellent customer service throughout the hotel. The pool area is great for both adults and children, although some guests felt it could use refurbishment. Families enjoy the hotel's reasonable pricing, comfortable rooms and variety of activities. While some guests had issues with certain beds, many found them to be comfortable and clean. Reviews are mostly positive with guests describing their stay as exceptional and superb, despite some complaints about the property feeling old and tired. Overall, Shangri-La The Marina provides a relaxing and enjoyable experience for its guests.
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Sustainability Journey
Luxury
Honeymoon
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Summary of reviews
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The Hilton Cairns is a highly recommended hotel for travelers looking for a central and convenient location in Cairns. The hotel boasts picturesque views overlooking the esplanade and marina and is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. The hotel's breakfast buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. The hotel's pool and spa area is outstanding, beautiful and lovely with great poolside service, making it a great leisure area for families and older guests. The hotel's beds are comfortable and cozy, providing a pleasant and relaxing experience in the rooms with great views. Despite some minor issues with parking and room cleanliness, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city, offering exceptional value and could be the perfect base for your Australian adventure.
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Sustainability Journey
Luxury
Honeymoon
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Summary of reviews
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DoubleTree by Hilton Cairns receives high regard for its prime location, nestled on the Esplanade and close to an array of attractions, dining options and shops. Guests cherish the balance of convenience and tranquility it offers with stunning ocean views and easy access to Cairns' vibrant scene enhancing their overall experience. The hotel's tropical atmosphere, well-maintained facilities and amicable staff further contribute positively to their stay.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
Categories
Sustainability Journey
Family
Pool
Outdoor Pool
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Sustainability Journey
AI-generatedThis hotel is committed to sustainable practices, including sourcing food locally and repurposing food items to reduce waste. It has removed single-use plastics from guest rooms and uses compostable bamboo materials for items like toothbrushes and room cards. The hotel also has recycling programs and utilizes energy-efficient lighting and eco-friendly cleaning products.
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Summary of reviews
Summarized by AI
Rydges Esplanade Resort Cairns boasts a prime location that is highly praised by guests for its convenience and accessibility. The resort is situated within a short walking distance to the city center, offering easy access to numerous cafes, restaurants and the bustling CBD. Families and leisure travelers particularly appreciate its proximity to popular attractions such as Muddy's Playground, the lagoon area and various shopping centers. The ease of transportation, parking and closeness to the airport further enhance its appeal. Guests often enjoy stunning views of the water and the Esplanade from the resort, adding to the overall experience.
The breakfast experience at the resort is generally described as varied and enjoyable with excellent quality, delicious taste and great value for money. The buffet breakfast stands out for its wide range of options and satisfying dishes, making it suitable for families with kids. The helpful and friendly staff contribute positively to the dining experience. However, some guests have noted issues with the quality and pricing of the breakfast, as well as the atmosphere in the restaurant.
Dinner at the resort elicits mixed reviews. While many guests found the food delicious and praised the room service pizza, others were disappointed with the quality and variety of the menu. The restaurant environment and occasional slow service also drew critiques. Nonetheless, the staff's exemplary service was frequently commended.
Rooms at Rydges Esplanade Resort Cairns receive mixed feedback. Guests appreciate the spaciousness, comfort and beautiful views from balconies, especially in sea-facing rooms. However, the property shows signs of age with some rooms feeling outdated and in need of renovation. Cleanliness is inconsistent with some guests experiencing concerns. Despite this, the comfortable beds and daily housekeeping contribute to a generally pleasant stay.
Cleanliness throughout the resort is also inconsistent. While many guests find their rooms clean and comfortable, some faced issues with mold, dirt and outdated fixtures. The property is described as needing upgrades to maintain a higher standard of cleanliness.
The staff consistently receive high praise for their exceptional, friendly and helpful service across various areas of the hotel, including reception, housekeeping and the restaurant. Despite occasional shortcomings such as short-staffing, the staff's overall friendliness and prompt service significantly enhance the guest experience.
WiFi service at the resort receives mixed reviews. While some guests appreciated problem-free, fast internet access, many others found the WiFi to be unreliable with issues in some rooms.
The pool area is a popular feature with three swimming pools providing ample space for leisure. Guests appreciate the clean and well-maintained pools, although some noted maintenance concerns and inconsistent pool temperatures. The pool area is considered great for kids with plenty of space and facilities.
The beachfront location of the resort is a significant draw, providing easy access to the beach and esplanade, as well as various amenities in town.
The tennis courts, while accessible and offering free equipment, received criticism for their poor condition and lack of maintenance.
Parking at the resort is convenient and secure, but the additional daily fee and occasional lack of available spaces detract from its convenience.
Families find the resort suitable with spacious family rooms and convenient in-room entertainment options. However, the lack of children's play areas and limited activity bookings were disappointing for some.
In summary, Rydges Esplanade Resort Cairns offers a superb location, a variety of enjoyable breakfast options, comfortable and spacious rooms and friendly staff service. However, there are areas for improvement in cleanliness, WiFi service and certain facilities. The overall experience is positive, especially for those seeking a convenient and family-friendly stay in Cairns.
The breakfast experience at the resort is generally described as varied and enjoyable with excellent quality, delicious taste and great value for money. The buffet breakfast stands out for its wide range of options and satisfying dishes, making it suitable for families with kids. The helpful and friendly staff contribute positively to the dining experience. However, some guests have noted issues with the quality and pricing of the breakfast, as well as the atmosphere in the restaurant.
Dinner at the resort elicits mixed reviews. While many guests found the food delicious and praised the room service pizza, others were disappointed with the quality and variety of the menu. The restaurant environment and occasional slow service also drew critiques. Nonetheless, the staff's exemplary service was frequently commended.
Rooms at Rydges Esplanade Resort Cairns receive mixed feedback. Guests appreciate the spaciousness, comfort and beautiful views from balconies, especially in sea-facing rooms. However, the property shows signs of age with some rooms feeling outdated and in need of renovation. Cleanliness is inconsistent with some guests experiencing concerns. Despite this, the comfortable beds and daily housekeeping contribute to a generally pleasant stay.
Cleanliness throughout the resort is also inconsistent. While many guests find their rooms clean and comfortable, some faced issues with mold, dirt and outdated fixtures. The property is described as needing upgrades to maintain a higher standard of cleanliness.
The staff consistently receive high praise for their exceptional, friendly and helpful service across various areas of the hotel, including reception, housekeeping and the restaurant. Despite occasional shortcomings such as short-staffing, the staff's overall friendliness and prompt service significantly enhance the guest experience.
WiFi service at the resort receives mixed reviews. While some guests appreciated problem-free, fast internet access, many others found the WiFi to be unreliable with issues in some rooms.
The pool area is a popular feature with three swimming pools providing ample space for leisure. Guests appreciate the clean and well-maintained pools, although some noted maintenance concerns and inconsistent pool temperatures. The pool area is considered great for kids with plenty of space and facilities.
The beachfront location of the resort is a significant draw, providing easy access to the beach and esplanade, as well as various amenities in town.
The tennis courts, while accessible and offering free equipment, received criticism for their poor condition and lack of maintenance.
Parking at the resort is convenient and secure, but the additional daily fee and occasional lack of available spaces detract from its convenience.
Families find the resort suitable with spacious family rooms and convenient in-room entertainment options. However, the lack of children's play areas and limited activity bookings were disappointing for some.
In summary, Rydges Esplanade Resort Cairns offers a superb location, a variety of enjoyable breakfast options, comfortable and spacious rooms and friendly staff service. However, there are areas for improvement in cleanliness, WiFi service and certain facilities. The overall experience is positive, especially for those seeking a convenient and family-friendly stay in Cairns.
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Sustainability Journey
Beach
Family
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Summary of reviews
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The Cairns Colonial Club Resort offers an inviting retreat with lush tropical landscaping that appeals especially to families and nature enthusiasts. Its serene atmosphere is complemented by convenient proximity to the airport, making it a preferred choice for those arriving late or leaving early. Guests appreciate the well-maintained grounds and the resort's close location to local attractions such as the Cairns Botanical Gardens and sports fields. However, it’s noted that the resort is a bit removed from central Cairns, requiring a car or affordable Uber/taxi rides, which are manageable for exploring the city.
The resort's breakfast at the Thirsty Flamingo restaurant receives generally favorable reviews for its quality and value, despite some criticisms about high prices and limited options. The dinner experience is similarly well-regarded with hearty portions and tasty dishes served in a pleasant ambiance. Most guests find the convenience and quality of the on-site dining facilities to be a significant advantage.
Cleanliness is a consistent highlight at Cairns Colonial Club Resort with both the rooms and communal areas praised for their upkeep. The rooms are described as clean, spacious, modern and well-maintained, offering good value for money. The friendly and attentive housekeeping staff further enhance the experience of staying at the resort.
The staff across the resort are frequently commended for their exceptional friendliness and helpfulness, ensuring a smooth and welcoming experience for guests. This high level of customer service is a standout feature, contributing significantly to the resort's positive reviews.
Among its facilities, the swimming pools are a major attraction, offering a variety of well-maintained options that cater to both adults and children. Families especially enjoy the child-friendly features, clean environments and additional amenities like swim-up bars and poolside dining, which add convenience and enhance the guest experience.
Parking presents a mixed picture with ample free parking often being available, though some guests find the spaces narrow and at times, inconveniently located in relation to their rooms.
Tailored perfectly for family holidays, the resort provides a wealth of child-friendly amenities, including multiple pools, play areas and a safe, engaging environment. Families appreciate the resort's layout and facilities that cater to all age groups, making it a favored choice for group holidays.
The beds offer a mixed experience; while many guests find them comfortable and appreciate the cleanliness, there are frequent comments about the firmness and the need for upgrades in some cases.
Free Wi-Fi at the resort is notably lacking, receiving numerous complaints about poor connectivity and signal strength, particularly in the rooms. This is an area where significant improvement could enhance the guest experience further.
Overall, the Cairns Colonial Club Resort is celebrated for its relaxing environment, beautiful grounds and extensive family-friendly features, offering a pleasant and accommodating stay for both families and solo travelers, despite minor areas for improvement.
The resort's breakfast at the Thirsty Flamingo restaurant receives generally favorable reviews for its quality and value, despite some criticisms about high prices and limited options. The dinner experience is similarly well-regarded with hearty portions and tasty dishes served in a pleasant ambiance. Most guests find the convenience and quality of the on-site dining facilities to be a significant advantage.
Cleanliness is a consistent highlight at Cairns Colonial Club Resort with both the rooms and communal areas praised for their upkeep. The rooms are described as clean, spacious, modern and well-maintained, offering good value for money. The friendly and attentive housekeeping staff further enhance the experience of staying at the resort.
The staff across the resort are frequently commended for their exceptional friendliness and helpfulness, ensuring a smooth and welcoming experience for guests. This high level of customer service is a standout feature, contributing significantly to the resort's positive reviews.
Among its facilities, the swimming pools are a major attraction, offering a variety of well-maintained options that cater to both adults and children. Families especially enjoy the child-friendly features, clean environments and additional amenities like swim-up bars and poolside dining, which add convenience and enhance the guest experience.
Parking presents a mixed picture with ample free parking often being available, though some guests find the spaces narrow and at times, inconveniently located in relation to their rooms.
Tailored perfectly for family holidays, the resort provides a wealth of child-friendly amenities, including multiple pools, play areas and a safe, engaging environment. Families appreciate the resort's layout and facilities that cater to all age groups, making it a favored choice for group holidays.
The beds offer a mixed experience; while many guests find them comfortable and appreciate the cleanliness, there are frequent comments about the firmness and the need for upgrades in some cases.
Free Wi-Fi at the resort is notably lacking, receiving numerous complaints about poor connectivity and signal strength, particularly in the rooms. This is an area where significant improvement could enhance the guest experience further.
Overall, the Cairns Colonial Club Resort is celebrated for its relaxing environment, beautiful grounds and extensive family-friendly features, offering a pleasant and accommodating stay for both families and solo travelers, despite minor areas for improvement.
Categories
Sustainability Journey
Family
Pool
Outdoor Pool
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Summary of reviews
Summarized by AI
Pacific Hotel Cairns enjoys an exceptional location in the heart of Cairns, making it an ideal choice for travelers looking to explore the city’s vibrant attractions and amenities. Guests frequently highlight the hotel's close proximity to major landmarks such as the ferry terminal, Reef Fleet Terminal and Cairns Esplanade. The nearby array of dining options, bars, cafes, casino, marina and shops, as well as easy access to public transport, add to the hotel’s appeal. Visitors also appreciate the scenic views from the hotel’s balconies, overlooking the city, mountains and waterfront areas.
The breakfast experience at Pacific Hotel Cairns is generally well-received with the buffet breakfast noted for its excellent selection and value for money. Although some improvements have been suggested, particularly regarding freshness and food temperature, the variety offered caters to diverse dietary needs and the breakfast service and staff contribute positively to the dining atmosphere.
While the dinner options at the hotel’s Bushfire restaurant receive commendations for food quality and terrific service, the limited menu and restricted hours are notable drawbacks. Expansion of the dinner and room service options could enhance the overall dining experience for guests.
The rooms are praised for being spacious, clean and comfortable with excellent views from the balconies. Some reviews mention that certain rooms could benefit from modern updates to address dated aesthetics and minor maintenance issues. Despite these points, the rooms are well-suited for travelers seeking functional and comfortable accommodations with daily room cleaning and comfortable beds frequently highlighted.
Cleanliness is a standout aspect of Pacific Hotel Cairns with the majority of reviews noting the hotel as very clean and well-kept. Housekeeping services are thorough and the hospitable staff add to a pleasant stay. Some minor oversights have been mentioned but are outweighed by the positive remarks.
The staff receive high praise for their friendly, efficient and helpful demeanor. Reception and front desk staff are particularly appreciated for their professionalism and willingness to assist. While isolated incidents of less helpful behavior were mentioned, the overall sentiment is overwhelmingly positive about the staff’s service quality.
The hotel’s free Wi-Fi service, however, is often criticized for being slow and unreliable. Though some guests found it adequate for general use, the majority expressed dissatisfaction, indicating a need for improved internet infrastructure.
The pool area garners positive remarks for its cleanliness and relaxing atmosphere, though some feel it lacks sufficient amenities and suggest it could benefit from being larger and heated. Despite these concerns, the pool remains a highlight for many guests.
Parking options receive mixed feedback; while on-site parking is convenient and sometimes free, availability can be limited, leading to difficulties in finding a spot. Guests are also sometimes surprised by associated fees and the accessibility of parking to the public.
Families find the hotel to be a comfortable and accommodating option with spacious rooms and helpful amenities for children. The convenient location near family-friendly attractions adds to its appeal, although specific family amenities in the rooms are somewhat lacking.
Proximity to the nightlife scene is another strong point with numerous bars, clubs and entertainment venues just steps away. However, this does come with potential noise disruptions, particularly on weekends.
Beds at Pacific Hotel Cairns offer a varied experience; while many guests find them comfortable with clean and well-maintained bedding, there are occasional complaints about mattress firmness and pillow quality.
Overall, Pacific Hotel Cairns stands out for its unbeatable location, friendly staff, cleanliness and comfortable rooms, making it a favored choice for travelers looking to explore Cairns and enjoy a convenient, welcoming stay.
The breakfast experience at Pacific Hotel Cairns is generally well-received with the buffet breakfast noted for its excellent selection and value for money. Although some improvements have been suggested, particularly regarding freshness and food temperature, the variety offered caters to diverse dietary needs and the breakfast service and staff contribute positively to the dining atmosphere.
While the dinner options at the hotel’s Bushfire restaurant receive commendations for food quality and terrific service, the limited menu and restricted hours are notable drawbacks. Expansion of the dinner and room service options could enhance the overall dining experience for guests.
The rooms are praised for being spacious, clean and comfortable with excellent views from the balconies. Some reviews mention that certain rooms could benefit from modern updates to address dated aesthetics and minor maintenance issues. Despite these points, the rooms are well-suited for travelers seeking functional and comfortable accommodations with daily room cleaning and comfortable beds frequently highlighted.
Cleanliness is a standout aspect of Pacific Hotel Cairns with the majority of reviews noting the hotel as very clean and well-kept. Housekeeping services are thorough and the hospitable staff add to a pleasant stay. Some minor oversights have been mentioned but are outweighed by the positive remarks.
The staff receive high praise for their friendly, efficient and helpful demeanor. Reception and front desk staff are particularly appreciated for their professionalism and willingness to assist. While isolated incidents of less helpful behavior were mentioned, the overall sentiment is overwhelmingly positive about the staff’s service quality.
The hotel’s free Wi-Fi service, however, is often criticized for being slow and unreliable. Though some guests found it adequate for general use, the majority expressed dissatisfaction, indicating a need for improved internet infrastructure.
The pool area garners positive remarks for its cleanliness and relaxing atmosphere, though some feel it lacks sufficient amenities and suggest it could benefit from being larger and heated. Despite these concerns, the pool remains a highlight for many guests.
Parking options receive mixed feedback; while on-site parking is convenient and sometimes free, availability can be limited, leading to difficulties in finding a spot. Guests are also sometimes surprised by associated fees and the accessibility of parking to the public.
Families find the hotel to be a comfortable and accommodating option with spacious rooms and helpful amenities for children. The convenient location near family-friendly attractions adds to its appeal, although specific family amenities in the rooms are somewhat lacking.
Proximity to the nightlife scene is another strong point with numerous bars, clubs and entertainment venues just steps away. However, this does come with potential noise disruptions, particularly on weekends.
Beds at Pacific Hotel Cairns offer a varied experience; while many guests find them comfortable with clean and well-maintained bedding, there are occasional complaints about mattress firmness and pillow quality.
Overall, Pacific Hotel Cairns stands out for its unbeatable location, friendly staff, cleanliness and comfortable rooms, making it a favored choice for travelers looking to explore Cairns and enjoy a convenient, welcoming stay.
Categories
Sustainability Journey
Honeymoon
Family
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+6
Info
Summary of reviews
Summarized by AI
The Benson Hotel in Cairns is praised for its central location and convenience for shopping, dining and exploring local attractions. While breakfast reviews are mixed, guests appreciate the comfortable and spacious rooms, some with excellent views, as well as the cleanliness of the hotel and friendly staff. The hotel has a great pool area and secure parking facilities. However, noise-sensitive guests may struggle due to the nearby nightclubs and some rooms have mould issues. The beds are described as amazing and super comfortable, making for a great night's sleep and the hotel is a good option for business travelers looking for value and excellent communication. Overall, The Benson Hotel is strongly recommended by guests for its location, amenities and friendly staff.
Categories
Sustainability Journey
Family
Romantic
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+2
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Summary of reviews
Summarized by AI
The Cairns Harbourside Hotel, is a great choice for guests looking for a hotel with a perfect location, amazing views and proximity to downtown restaurants, shops and the night market. The breakfast buffet is excellent with a great variety of options and the staff is accommodating and friendly. The rooms are spacious and comfortable, although some guests noted outdated bathrooms and furniture that could use a renovation. The hotel values cleanliness and the staff is dedicated to maintaining it. The pool and spa provide a relaxing atmosphere, perfect for enjoying a refreshing swim or unwinding with a drink or lunch from the restaurant. Families have had a great time at the hotel and the beds are described as awesome and comfy. Overall, the hotel is praised for being a good and pleasant stay with good value for money, despite some negative remarks about the need for refurbishment and overestimated rating.
Categories
Sustainability Journey
Beach
Honeymoon
$
+6
Info
Summary of reviews
Summarized by AI
Mercure Cairns enjoys a highly praised central location, making it an ideal choice for both leisure and business travelers. It's conveniently situated near key attractions such as the aquarium, marina, esplanade and a variety of dining and shopping options. The family-friendly rooms are spacious and well-equipped, enhancing the value for families and facilitating a comfortable stay. The surroundings are clean and aesthetically pleasing, contributing to the overall positive experience, further amplified by the friendly and welcoming staff who ensure a pleasant visit.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
Categories
Sustainability Journey
Family
Pool
Outdoor Pool
$
+3
Info
Summary of reviews
Summarized by AI
Hides Hotel in Cairns offers a memorable experience for guests who appreciate affordability, convenience, and a touch of historical charm. Centrally located, the hotel provides easy access to the city's vibrant offerings, making it an ideal base for exploring attractions like the esplanade, marina, and local markets. Guests frequently commend the friendly staff for their welcoming service, enhancing the overall atmosphere of this historic establishment.
The breakfast experience, though basic, is valued for its affordability and takes place in a charming colonial-style setting, often on a picturesque verandah. While guests have noted some areas for improvement in variety and freshness, the delightful ambiance and inclusion of breakfast in the room rate make it a satisfactory start to the day.
Accommodation at Hides Hotel is praised for being spacious and clean, offering a good level of comfort with standard amenities like air conditioning and tea-making facilities. While some rooms have been updated with modern furnishings, others maintain their historical character. Noise issues and occasional lapses in cleanliness are noted but are generally seen as exceptions in an overall comfortable environment.
The hotel’s historic charm—being registered in the Queensland Heritage Registry—is a highlight, with its architecture and terrace providing a nostalgic touch. Guests can enjoy views from the historic balcony, appreciating both the vintage allure and the modern updates that ensure a functional stay.
Families find Hides Hotel convenient, particularly due to its spacious family rooms and practical amenities, making it a cost-effective choice for a city-centered vacation. While Wi-Fi connectivity sometimes presents challenges, it is perceived as a small drawback in light of the hotel's other appealing features.
Despite minor critiques like bedding comfort and occasional service inconsistencies, Hides Hotel is widely regarded as a favorable choice for travelers on a budget who seek value, charm, and accessibility within Cairns' bustling cityscape.
The breakfast experience, though basic, is valued for its affordability and takes place in a charming colonial-style setting, often on a picturesque verandah. While guests have noted some areas for improvement in variety and freshness, the delightful ambiance and inclusion of breakfast in the room rate make it a satisfactory start to the day.
Accommodation at Hides Hotel is praised for being spacious and clean, offering a good level of comfort with standard amenities like air conditioning and tea-making facilities. While some rooms have been updated with modern furnishings, others maintain their historical character. Noise issues and occasional lapses in cleanliness are noted but are generally seen as exceptions in an overall comfortable environment.
The hotel’s historic charm—being registered in the Queensland Heritage Registry—is a highlight, with its architecture and terrace providing a nostalgic touch. Guests can enjoy views from the historic balcony, appreciating both the vintage allure and the modern updates that ensure a functional stay.
Families find Hides Hotel convenient, particularly due to its spacious family rooms and practical amenities, making it a cost-effective choice for a city-centered vacation. While Wi-Fi connectivity sometimes presents challenges, it is perceived as a small drawback in light of the hotel's other appealing features.
Despite minor critiques like bedding comfort and occasional service inconsistencies, Hides Hotel is widely regarded as a favorable choice for travelers on a budget who seek value, charm, and accessibility within Cairns' bustling cityscape.
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Sustainability Journey
Historic
Family
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Summary of reviews
Summarized by AI
The Cairns Sheridan Hotel is a great choice for travelers looking for a comfortable and convenient stay in Cairns. The hotel's location is particularly convenient for those with early morning flights and it is within walking distance to shopping centers, supermarkets, bars, restaurants and local shops. The rooms are spacious, clean and well-maintained with comfortable beds and fantastic showers and baths. The staff is friendly, accommodating and always eager to help. The hotel's outdoor pool is a lovely addition to the stay, although some guests found it a bit small. While the breakfast received mixed reviews, it is sufficient for most guests' needs. Overall, the Cairns Sheridan Hotel is a great option for travelers seeking comfort, convenience and excellent customer service at a fair price.
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Sustainability Journey
Family
Pool
Outdoor Pool
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