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Summary of reviewsBaymont by Wyndham Plainfield/Indianapolis Arpt Area stands out for its strategic location, particularly beneficial for travelers due to its close proximity to Indy Airport and major highways. Guests appreciate the free shuttle service, ease of access to dining options, shopping venues and local attractions such as Hummel Park. The well-lit, secure environment enhances the overall positive experience, making it a great choice for both short and extended stays.
The hotel offers a complimentary breakfast that, despite mixed reviews, is generally well-received for its taste, variety and inclusion in the room price. Hot options like scrambled eggs and sausages are highlighted positively, adding value to the stay. While some guests wished for more variety and better quality, the breakfast remains a convenient perk.
Rooms at the hotel are generally spacious and comfortable, often praised for cleanliness, though some inconsistencies exist. Guests enjoy the quiet environment, comfortable beds and ample amenities with many expressing satisfaction with the overall room quality. However, occasional issues such as musty smells, outdated decor and maintenance problems do arise, pointing to a need for some updates.
The hotel’s cleanliness earns mixed feedback with many guests praising the clean and cozy environment, friendly staff and well-maintained facilities. However, some concerns about carpets, bathroom conditions and occasional musty odors were noted. Positive interactions with the reception and housekeeping staff contribute significantly to guest satisfaction, despite some lapses in service.
Staff at Baymont by Wyndham Plainfield/Indianapolis Arpt Area are consistently commended for their friendliness, helpfulness and professionalism. Exceptional service from individuals like Gabby and Heather, as well as efficient shuttle service, enhances the guest experience. While isolated instances of slow service were mentioned, the staff's dedication to customer service generally shines through.
The free Wi-Fi at the hotel performs adequately according to most guests, though some experience connectivity issues. The indoor pool and hot tub are highlights for families, despite occasional complaints about cleanliness, temperature and strong chlorine smells.
Families find the hotel to offer great value, enjoying the complimentary breakfast and the convenient location close to attractions and shopping. The pool is a favorite among kids, contributing to a positive family stay. While some noise issues have been reported, the overall experience is favorable enough for repeat visits.
The hotel beds receive mixed feedback with many guests finding them comfortable and cozy, while others report issues with bed quality and inconsistencies. Attention to detail during room setup could improve this aspect.
Overall, Baymont by Wyndham Plainfield/Indianapolis Arpt Area offers good value for money with its fair pricing and clean facilities. It delivers on basic amenities expected for a three-star hotel, making it a suitable choice for budget-conscious travelers. The property’s datedness is noted, but does not significantly detract from the overall positive experience. The hotel is also pet-friendly, appealing to guests traveling with dogs, though improvements in pet area maintenance and noise control are suggested.
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