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Summary of reviewsThe Comfort Inn Indianapolis South I-65 garners praise for several standout features, making it a reliable choice for budget-conscious travelers seeking convenience and comfort. Its strategic location near I-65, downtown Indianapolis, Lucas Oil Stadium and other key attractions makes it an ideal spot for event-goers and travelers looking for easy highway access. Guests particularly appreciate the proximity to restaurants and stores, despite some noting a slightly rough surrounding area.
The breakfast offerings receive generally positive feedback with many guests commending the variety and quality, including yogurt, fresh fruit, eggs, sausage patties and Belgian waffles. The efficient staff keeps items well-stocked, though some guests wish for more selection and improvement in cleanliness.
Rooms at the hotel are described as spacious and comfortable with commendable cleanliness, particularly noting the big, comfy beds and useful amenities like microwaves and refrigerators. Despite occasional reports of carpet stains and odors, the recent renovations have refreshed the rooms, adding to their appeal. The affordability factor further enhances the attractiveness of the accommodations.
Cleanliness at the hotel provides a mixed experience. Many guests find their rooms very clean, but others report issues such as dirty carpets, unpleasant odors and areas needing deeper cleaning and updates. Public spaces and overall property upkeep are also mentioned as areas for improvement.
The staff consistently receives high marks for their friendliness and helpful nature. Guests appreciate their attentiveness and willingness to go above and beyond with many highlighting the smooth check-in process and accommodating service.
The indoor pool is a popular feature, especially for families, appreciated for its cleanliness and pleasant temperature. However, its frequent closures for maintenance and occasional cleanliness issues have been points of concern.
Beds at the Comfort Inn Indianapolis South I-65 are largely praised for their comfort, contributing significantly to the overall positive guest experience. Despite a few remarks about hardness, most guests find the beds clean and conducive to a restful night's sleep.
Overall, the Comfort Inn Indianapolis South I-65 offers a satisfactory stay with good value for money, bolstered by its location, friendly staff and comfortable amenities, while ongoing renovations promise further improvements.
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