Info
Summary of reviewsNestled in the serene countryside, IBERIK Augas Santas Balneario & Golf is an ideal retreat for those seeking tranquility and an escape from urban life. Its secluded location, surrounded by lush vegetation and stunning landscapes, creates a peaceful ambiance perfect for unwinding. Strategically located near Monforte de Lemos, it serves as an excellent base for exploring the beautiful Ribeira Sacra region. The hotel’s remoteness adds to its charm, providing an exceptionally calm and quiet atmosphere, yet is well-signposted for easy access. The facilities, including a spa and outdoor pool, further enhance the guest experience.
The breakfast buffet receives high praise for its completeness, variety and quality. Guests appreciate the well-managed and organized offerings that cater to diverse tastes, including gluten-free options. Although there are some consistent points of criticism regarding the variety and quality of pastries and coffee, the breakfast generally provides a satisfying start to the day, complemented by attentive and professional staff.
Dinner experiences are mixed with some guests lauding the quality and variety of food in the restaurant and cafeteria, specifically highlighting dishes like lobster rice and the tasting menu. However, the buffet dinner is noted for its limited variety and not always matching the price point with the quality offered. Service speed and ambiance in the dining areas could use improvement to better align with guest expectations.
Rooms at the hotel are spacious and comfortable, drawing praise for their size and modern Scandinavian design. The large, comfortable beds contribute significantly to a cozy stay and the rooms are generally clean and well-maintained. However, some areas need attention, such as dated facilities, noise issues due to poor soundproofing and occasional problems with air conditioning and odors.
The staff at IBERIK Augas Santas Balneario & Golf are a standout feature, frequently described as friendly, professional and attentive. Guests highlight the excellent service provided by receptionists, waitstaff and spa personnel, noting their efforts to create a welcoming and pleasant atmosphere.
WiFi connectivity is generally reliable and fast, ensuring that guests stay connected throughout their visit. While there are occasional issues with signal strength, especially in some rooms, the overall feedback on the WiFi experience is positive.
The spa garners high praise for its completeness and variety of services, including thermal baths and a well-structured thermal circuit. The professional and friendly staff, combined with the clean and well-maintained facilities, contribute to a relaxing experience, though the spa can become crowded, suggesting the need for better session control.
The gym, while functional and useful, is noted for its limited number of machines and a need for equipment renewal. Despite these shortcomings, it meets essential fitness needs for travelers.
Pool facilities receive mixed reviews with the outdoor heated pool being a highlight despite its small size and tendency to become crowded. The cleanliness of the pools is appreciated, though additional sunbeds and parasols would enhance the relaxation experience.
Parking is ample and conveniently located with free parking options and a garage offering electric car charging solutions, enhancing the overall guest experience.
As a family-friendly destination, the hotel excels with various accommodations and activities catering to families. The secure and welcoming environment, along with a dedicated play area and children’s activities, makes it particularly suitable for those traveling with kids.
Overall, IBERIK Augas Santas Balneario & Golf offers a comfortable and relaxing retreat with outstanding staff service, excellent spa facilities and a family-friendly atmosphere, though some areas like dining variety, room maintenance and gym facilities could benefit from improvements.
Show moreRead review summaries for all categories
Categories
