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Summary of reviewsSan Mateo Inn garners positive reviews primarily for its convenient location, cleanliness, renovated rooms and friendly staff. Nestled near major highways I-40 and I-25, the inn offers easy access to Albuquerque’s various attractions, local dining and shopping, making it ideal for travelers on the go. Despite some concerns about traffic noise and the surrounding neighborhood, the location is deemed strategic and beneficial for both leisure and business travelers.
Guests appreciate the Keurig coffee pods, complimentary fresh water and 24-hour coffee and tea services. Although the inn does not provide an in-house breakfast, the 10% discount at a neighboring Denny's proves satisfactory for many. Nevertheless, some guests wish for a basic breakfast option onsite.
The rooms receive acclaim for their cleanliness, modern decor and spacious layout, often described as charming and comfortable. Guests highlight amenities such as fridges and coffee makers as well as comfortable beds, despite occasional issues with soundproofing and minor maintenance. The overall upkeep and recent renovations contribute to a pleasant stay.
San Mateo Inn's staff is lauded for their professionalism, friendliness and efficient service with guests singling out specific staff members for exceptional customer care. This high level of service positively impacts the guest experience, fostering a welcoming environment.
The cleanliness of the inn stands out with meticulous attention from the cleaning staff ensuring both rooms and common areas are well-maintained. The pool is another well-received feature, noted for its cleanliness and inviting atmosphere, making it a family-friendly amenity.
Free Wi-Fi is available, though guest experiences with its reliability are mixed. The parking is generally appreciated for its security and convenience although the limited space and tight maneuvering can be problematic for some.
Despite some limitations regarding accessibility, including the lack of an elevator and dedicated ADA rooms, the inn strives to accommodate guests' needs with spacious bathrooms and useful amenities.
Overall, San Mateo Inn is favored for its strategic location, comfortable and clean rooms, commendable staff and family-friendly amenities, providing great value for a budget-friendly stay.
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