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Summary of reviews
The Clarion Inn Elmira-Horseheads receives positive feedback from guests who appreciate its strategic location, which is convenient for attending events on Harris Hill, at local country clubs, or nearby attractions like a hockey arena and the Kennedy Valve. This location, combined with competitive pricing, makes it an attractive choice for travelers seeking ease of accessibility.
Guests find the breakfast offering flavorful and distinctive, with a country-style experience that sets it apart from typical continental options. The staff's pleasant service during breakfast enhances the dining experience, providing a warm and welcoming atmosphere. However, breakfast is not included in the reservation, requiring guests to consider this in their stay planning.
The rooms are well-regarded for being spacious, clean, and comfortable, providing good value for money. The beds add to the restful experience with their comfort, and the presence of a large indoor pool offers a relaxing recreational option. The staff's attentiveness in room adjustments and overall guest comfort receives frequent commendations, despite occasional issues with maintenance and scent.
The high standard of cleanliness at the hotel is appreciated by guests, with the welcoming attitude of the staff contributing to a positive environment. While there are rare remarks about minor cleanliness issues, the establishment generally provides a clean and inviting atmosphere.
The hotel staff is consistently praised for their friendliness and helpfulness across numerous interactions, ensuring guest satisfaction through attentive service. Any minor issues, such as noise from housekeeping, are addressed swiftly by management, maintaining focus on a positive guest experience.
The indoor pool is a noteworthy feature, offering a relaxing and well-maintained space for guests of all ages. Despite its early closure at 9 pm, it remains a valued amenity.
Finally, the beds receive mixed reviews; while many guests find them comfortable with soft bedding and pillows, some feel the full-size beds do not provide ample space for adult guests. Regardless, the comforting aspects of the bedding contribute positively to the overall restful accommodations at the Clarion Inn Elmira-Horseheads.
Guests find the breakfast offering flavorful and distinctive, with a country-style experience that sets it apart from typical continental options. The staff's pleasant service during breakfast enhances the dining experience, providing a warm and welcoming atmosphere. However, breakfast is not included in the reservation, requiring guests to consider this in their stay planning.
The rooms are well-regarded for being spacious, clean, and comfortable, providing good value for money. The beds add to the restful experience with their comfort, and the presence of a large indoor pool offers a relaxing recreational option. The staff's attentiveness in room adjustments and overall guest comfort receives frequent commendations, despite occasional issues with maintenance and scent.
The high standard of cleanliness at the hotel is appreciated by guests, with the welcoming attitude of the staff contributing to a positive environment. While there are rare remarks about minor cleanliness issues, the establishment generally provides a clean and inviting atmosphere.
The hotel staff is consistently praised for their friendliness and helpfulness across numerous interactions, ensuring guest satisfaction through attentive service. Any minor issues, such as noise from housekeeping, are addressed swiftly by management, maintaining focus on a positive guest experience.
The indoor pool is a noteworthy feature, offering a relaxing and well-maintained space for guests of all ages. Despite its early closure at 9 pm, it remains a valued amenity.
Finally, the beds receive mixed reviews; while many guests find them comfortable with soft bedding and pillows, some feel the full-size beds do not provide ample space for adult guests. Regardless, the comforting aspects of the bedding contribute positively to the overall restful accommodations at the Clarion Inn Elmira-Horseheads.
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Summary of reviews
Quality Inn Horseheads offers a conveniently located hotel experience for travelers, being easily accessible from the highway and close to destinations like Watkins Glen, Ithaca and Elmira College. The surrounding area is rich with food stores, markets, restaurants and shops, including an on-site Mexican restaurant, making it a practical choice for both business and leisure travelers.
Guests have praised the breakfast, highlighting the variety and quality of the offerings such as scrambled eggs, waffles, fresh fruit and more. The breakfast area is described as spacious and well-maintained with the friendly staff enhancing the dining experience. While there are occasional mentions of the need for better timing and presentation, overall, the breakfast is considered plentiful and a great start to the day.
The rooms at Quality Inn Horseheads are noted for their spaciousness and modern conveniences like fridges, microwaves and multiple electrical and USB outlets. Many guests find the rooms clean and the beds comfortable, despite some mentioning they could be noisy or not to their personal preference. Although the property and some rooms may appear slightly outdated, the ongoing renovations are appreciated by visitors. Despite a few minor issues with room assignments and housekeeping, the hotel provides good value with comfortable accommodations and effective air conditioning.
Cleanliness receives mixed reviews with many guests emphasizing clean and comfortable rooms, but others reporting strong odors and outdated conditions in some areas. Despite these inconsistencies, the positive experiences generally underline a clean environment with attentive staff.
The staff at Quality Inn Horseheads are frequently commended for their exceptional service with the front desk personnel and breakfast staff, particularly Patti, receiving high praise for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere of the hotel.
While opinions on bed comfort vary with some guests finding the mattresses too soft or noisy, many appreciate the overall comfort of the beds and the availability of king-size options. Combined with the satisfying breakfast and other amenities, the hotel provides a mostly pleasant and convenient stay for its visitors.
Guests have praised the breakfast, highlighting the variety and quality of the offerings such as scrambled eggs, waffles, fresh fruit and more. The breakfast area is described as spacious and well-maintained with the friendly staff enhancing the dining experience. While there are occasional mentions of the need for better timing and presentation, overall, the breakfast is considered plentiful and a great start to the day.
The rooms at Quality Inn Horseheads are noted for their spaciousness and modern conveniences like fridges, microwaves and multiple electrical and USB outlets. Many guests find the rooms clean and the beds comfortable, despite some mentioning they could be noisy or not to their personal preference. Although the property and some rooms may appear slightly outdated, the ongoing renovations are appreciated by visitors. Despite a few minor issues with room assignments and housekeeping, the hotel provides good value with comfortable accommodations and effective air conditioning.
Cleanliness receives mixed reviews with many guests emphasizing clean and comfortable rooms, but others reporting strong odors and outdated conditions in some areas. Despite these inconsistencies, the positive experiences generally underline a clean environment with attentive staff.
The staff at Quality Inn Horseheads are frequently commended for their exceptional service with the front desk personnel and breakfast staff, particularly Patti, receiving high praise for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere of the hotel.
While opinions on bed comfort vary with some guests finding the mattresses too soft or noisy, many appreciate the overall comfort of the beds and the availability of king-size options. Combined with the satisfying breakfast and other amenities, the hotel provides a mostly pleasant and convenient stay for its visitors.
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Summary of reviews
Country Inn & Suites by Radisson in Big Flats (Elmira), NY, is highly regarded for its convenient and charming location. Set in a quiet, safe area, the hotel is close to shopping centers, restaurants, local attractions and the airport. Its proximity to the highway makes it ideal for travelers on long journeys, including trips to NYC. Guests appreciate the beautiful setting by a pond, ample parking, spacious rooms, cleanliness and the friendly staff. The hotel also accommodates families well, providing amenities like a pool, although some maintenance issues with the pool were noted.
Breakfast receives mixed reviews; while the variety and quality of food please many, others encounter issues with availability and replenishment, suggesting room for improvement. The guest rooms are consistently praised for their cleanliness, spaciousness and comfort, making them suitable for families and travelers alike. Although some mention minor upkeep issues, the overall experience remains positive due to the helpful and friendly hotel staff.
Cleanliness and friendly service are standout features with the housekeeping team maintaining good room conditions. However, occasional maintenance issues and specific cleanliness concerns have been reported. The staff's excellent service, particularly at the front desk and breakfast area, contributes significantly to the positive guest experiences.
The hotel’s Wi-Fi is a notable weak point with many guests experiencing connectivity issues. This inconsistency is a frequent source of frustration for those needing reliable internet access.
Overall, the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, offers a comfortable and convenient stay, bolstered by its location, friendly staff and family-friendly amenities, despite some areas needing improvement.
Breakfast receives mixed reviews; while the variety and quality of food please many, others encounter issues with availability and replenishment, suggesting room for improvement. The guest rooms are consistently praised for their cleanliness, spaciousness and comfort, making them suitable for families and travelers alike. Although some mention minor upkeep issues, the overall experience remains positive due to the helpful and friendly hotel staff.
Cleanliness and friendly service are standout features with the housekeeping team maintaining good room conditions. However, occasional maintenance issues and specific cleanliness concerns have been reported. The staff's excellent service, particularly at the front desk and breakfast area, contributes significantly to the positive guest experiences.
The hotel’s Wi-Fi is a notable weak point with many guests experiencing connectivity issues. This inconsistency is a frequent source of frustration for those needing reliable internet access.
Overall, the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, offers a comfortable and convenient stay, bolstered by its location, friendly staff and family-friendly amenities, despite some areas needing improvement.
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