Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
9.1
Excellent
From $269
$
+1
Info
Summary of reviews
The Ritz-Carlton, Santiago is a luxurious five-star hotel located in the pleasant district of El Golf with excellent proximity to restaurants and shopping areas. Guests have praised the hotel's infrastructure, cleanliness and attentive staff. The breakfast is highly rated for its variety and quality with some guests describing it as excellent and spectacular. The hotel's restaurant, Estro, is noted for its delicious meals, although some guests have reported long wait times. The rooms are spacious, comfortable and kept in impeccable condition with great attention to detail. The hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. Overall, The Ritz-Carlton, Santiago is a perfect option for a luxurious escape in Santiago, offering exceptional service and facilities at a reasonable price.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.3
Very Good
From $131
$
+1
Info
Summary of reviews
Holiday Inn Santiago - Airport Terminal by IHG, is lauded for its prime location, providing seamless access between Santiago's international and domestic terminals, making it an excellent choice for travelers with early flights or layovers. The hotel's proximity to the airport with the ability to roll luggage carts directly, epitomizes convenience and stress-free transitions.
Guests often highlight the extensive and high-quality breakfast buffet, starting as early as 5 a.m., catering to early departures with a variety of options to suit all tastes. While some criticize the breakfast for being basic or overpriced, particularly due to its non-inclusion in most room rates, IHG members enjoy the benefit of a complimentary meal.
The hotel's dining experience also receives positive reviews for its tasty and reasonably priced meals, especially the cozy bar area praised for its excellent Pisco Sours. Despite occasional complaints about slow service and occasional lapses in food quality, the restaurant meets the needs of travelers seeking an easy meal.
Rooms at the hotel are spacious, clean and well-insulated from airport noise, offering a peaceful sleep environment. They are equipped with comfortable bedding and high-quality amenities, although some guests note the absence of minibars, kettles or complimentary water. There are occasional mentions of noisy air conditioning and the need for maintenance in some rooms.
Cleanliness across the hotel, including rooms, bathrooms and common areas, is frequently praised, contributing to a comfortable stay. While some areas show signs of wear and could benefit from updates, the high standard of cleanliness is commended.
The staff at Holiday Inn Santiago - Airport Terminal receive overwhelmingly positive feedback for their friendliness, professionalism and helpfulness. The front desk and bar staff, in particular, are recognized for their attentiveness and dedication to ensuring a pleasant guest experience.
Wi-Fi at the hotel is generally reliable with strong signals and high speeds, although a few guests experience occasional connectivity issues.
The gym and pool facilities are well-maintained and appreciated for their cleanliness and accessibility, offering convenient 24-hour access and enhancing the overall guest experience. The heated pool and additional amenities such as the gym, sauna, hot tub and jacuzzi are highlighted as particularly relaxing features.
Parking facilities are secure and ample with the convenience of stamp validation at reception making it free. However, some guests mention the need for better signage and occasional difficulty finding parking spaces.
Families find the hotel accommodating with spacious family rooms, kid-friendly pool areas and added features such as play areas, making it a comfortable stay for both adults and children.
Lastly, the hotel's beds are frequently praised for their comfort and quality, contributing to a restful night's sleep despite a few mixed opinions on the firmness. Overall, Holiday Inn Santiago - Airport Terminal by IHG, is a reliable choice for comfort and convenience, well-suited for travelers needing quick access to the airport.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.4
Very Good
From $85
$
+5
Info
Summary of reviews
'Abba Presidente Suites Santiago' stands out as a highly recommended hotel, particularly praised for its superb location and exceptional service. Nestled in the quiet, residential neighborhood of Providencia, the hotel provides a tranquil environment while being conveniently close to major attractions such as the Costanera Center mall and various subway stations. This centrality allows easy access to restaurants, cafes, supermarkets and pharmacies, making it an ideal choice for both business and leisure travelers.
The breakfast service is generally well-received with guests appreciating the variety and freshness of the buffet. Positive remarks highlight the inclusion of fresh fruit and the efficient service provided by the staff. However, there is room for improvement in terms of dietary options and variety to avoid monotony.
Dining at the hotel receives mixed reviews. While the food quality and pleasant ambience are noted, the early closure of the restaurant and limited dinner menu are points for enhancement. Guests value the restaurant service, though the absence of room service and lunch options is occasionally mentioned.
The rooms at Abba Presidente Suites Santiago are mostly praised for their spaciousness, cleanliness and well-maintained amenities like kitchenettes and adjustable air conditioning. The quiet and clean environment adds to guest comfort. However, some rooms are described as smaller and less modern, indicating a variance in experiences.
Cleanliness is a hallmark of the hotel with guests frequently mentioning immaculate rooms, well-maintained common areas and diligent room cleaning services. The commitment to hygiene is consistently highlighted, adding to the hotel's positive reputation.
The staff is often commended for their exceptional service and hospitality with numerous mentions of friendliness, attentiveness and professionalism. Specific staff members are noted for enhancing guest experiences, contributing significantly to a pleasant stay.
WiFi at the hotel receives mixed feedback with some guests finding the connectivity excellent and others noting issues with stability and signal strength. This suggests the need for improvements to ensure consistent and reliable internet access.
The pool with its heated and indoor features, is appreciated by many guests. However, maintenance issues and inconsistent heating have been noted, indicating areas for potential improvement to enhance guest satisfaction.
Parking facilities are positively mentioned with ample space, cleanliness and security being key highlights. Despite some minor concerns about the entrance and signage, guests generally find the parking convenient and accommodating.
Families find the hotel to be a great choice with a safe, child-friendly environment and amenities catering well to younger guests. Additionally, the staff's attentiveness to children's dietary requirements adds to the overall positive experience for families.
The beds receive consistent praise for their comfort with clean linens and high-quality mattresses contributing to a restful sleep experience. The variety of bed sizes and the comfort of the pillows are also highlighted.
Business travelers benefit from ample workspaces in rooms, complemented by business amenities such as meeting rooms and a dedicated business center. The hotel's location and service quality further enhance its appeal for those traveling for work.
Hotel Parada Linares enjoys consistent praise for its exceptional location near downtown Linares, offering convenient access to major highways and numerous amenities such as supermarkets, restaurants, entertainment venues and fitness centers. The hotel's peaceful environment, scenic mountain views, ample parking and connectivity to public transport add to its appeal, making it a top choice in the Maule region for both business and leisure travelers.
The facilities at Hotel Parada Linares, including spacious and clean rooms, a heated swimming pool and a highly recommended restaurant, are widely appreciated. The rooms, often highlighted for their cleanliness, comfort and size, feature good air conditioning and well-equipped bathrooms. The hotel ensures a pleasant and restful stay, although occasional issues with noise insulation and maintenance are noted.
The breakfast service receives mixed reviews but is generally well-regarded for its variety and quality. Guests appreciate the completeness and satisfaction of the meal despite occasional concerns about coffee quality, replenishment issues and cleanliness in the dining area. The hotel's dinner service is celebrated for its delicious food and excellent service with the restaurant and bar offering a cozy atmosphere and memorable experiences. However, the menu's limited variety and the restaurant's operating hours are noted as potential areas for improvement.
Cleanliness is a standout feature with the hotel maintaining high standards in both rooms and public areas. Staff members receive high marks for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
The hotel's amenities include stable and free parking options, which are secure and well-located, though some guests desire more covered parking and easier access from the parking lot to the hotel. The pool area, while visually appealing, receives mixed reviews regarding its functionality and maintenance.
Comfortable beds contribute to a restful stay with guests frequently praising the bed quality and ideal air conditioning. Business travelers find the hotel suitable for working on the go, offering convenient features such as meeting spaces, shuttle services and prompt check-in processes. Additionally, the hotel’s pet-friendly policies are highly regarded, making it an excellent choice for travelers with dogs, although there is a need for better scheduling and access to certain amenities like massages.
Overall, Hotel Parada Linares is highly recommended for its strategic location, excellent facilities and exceptional service, providing a comfortable and convenient experience for travelers.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $150
$
+10
Info
Summary of reviews
Plaza El Bosque Ebro is a highly recommended hotel for visitors looking for excellent facilities and a prime location in Santiago. The hotel is located in the beautiful and tranquil Los Condes area, near the main attractions of the area, including the popular Costanera Center shopping mall. The hotel's attentive staff provides immediate solutions for any unexpected issues that may arise. The breakfast is generally well-received by guests with exceptional quality and abundance of products, especially on the 17th floor with its stunning views. The hotel offers spacious and comfortable rooms, equipped with modern amenities, perfect for a good rest. The overall cleanliness and modern facilities stood out in guests' reviews. The staff at Plaza El Bosque Ebro have received a lot of praise from guests with many describing them as friendly, kind and attentive. The hotel boasts a wonderful pool with stunning views of the surrounding area, making it a popular spot for guests. Plaza El Bosque Ebro offers incredibly comfortable beds, perfect for a restful night's sleep. Overall, the Plaza El Bosque Ebro offers an enjoyable and convenient location with a memorable experience.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.7
Very Good
From $131
$
+1
Info
Summary of reviews
Wyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $91
$
+1
Info
Summary of reviews
The Hilton Garden Inn Santiago Airport is highly praised for its strategic location near Santiago airport, making it a top choice for travelers with layovers or early flights. Guests frequently commend the hotel for its efficient and reliable free shuttle service, modern and spacious rooms and overall cleanliness. The quiet environment around the hotel, despite its proximity to the airport, enhances the restful experience for guests in transit.
Breakfast receives a mix of reviews, though many guests find it very good with a diverse selection catering to various dietary needs. However, some find it overpriced and suggest improvements in variety and service speed. Dinner experiences are similarly varied; while the food quality and chef's attentiveness are appreciated, there's feedback on the limited menu variety, expense and sluggish service.
The rooms are consistently described as clean, spacious and comfortable with soundproofing adding to the serene environment. The hotel's modern decor and comprehensive amenities, like the pool, sauna and jacuzzi, are valued by guests. The high standard of cleanliness in the rooms and common areas contributes significantly to guest satisfaction.
The staff at Hilton Garden Inn Santiago Airport are often highlighted for their friendliness and professional service, adding to the positive experience. The free WiFi is generally robust, though some guests encounter occasional connectivity issues. The spa, gym and pool facilities enhance the overall attractiveness of the hotel, despite some feedback on maintenance needs.
Parking is straightforward and secure, complemented by the convenience of free airport transfers. Overall, guests find the Hilton Garden Inn Santiago Airport to be a reliable and comfortable option for short stays or transits with room for minor improvements in dining and some amenities.
Hotel in Santa MariaValparaiso > Los Andes > Santa Maria
8.8
Excellent
From $356
$
+11
Info
Summary of reviews
Termas de Jahuel Hotel & Spa presents itself as a tranquil retreat nestled in a picturesque natural setting, ideal for relaxation and escaping the hustle and bustle of city life. Its strategic location offers accessible proximity to Santiago and serves as a gateway to exploring nearby vineyards, making it an attractive spot for nature lovers and wine enthusiasts alike. The serene environment, coupled with beautiful trails, allows guests to indulge in nature while engaging in outdoor activities.
Dinner at the hotel stands out for its superb quality, with dishes praised for their exquisite flavors and presentation. The diversity and creativity in the menu, along with impeccable service, ensure a memorable culinary experience, despite the occasional mention that some dining options can be expensive. Meanwhile, breakfast receives mixed reviews, where improvements in variety and quality could enhance guest satisfaction.
Accommodations are frequently described as comfortable and cozy, offering scenic views and a well-lit ambiance. The hotel's cleaning standards, generally high, contribute positively to the overall guest experience, although certain rooms, especially in the Las Palmas wing, are noted to need maintenance and modernization for an even more enjoyable stay.
The standout feature of the hotel is its outstanding staff. Guests repeatedly commend the friendly and attentive service, which adds a personal touch and enhances the luxurious escape. The spa experience is favorable, with skilled therapists providing excellent massages, although improvements in communication about services offered would further enrich the experience.
Pools, inclusive of both indoor and outdoor options, are praised for cleanliness and maintenance. The heated pool is particularly appreciated, contributing to a refreshing and relaxing stay. However, guests should be mindful of pool and spa usage restrictions, and the outdoor pool's colder water temperature during certain times.
Termas de Jahuel also caters to families, offering a serene environment perfect for a restful getaway. While the tranquil setting is ideal for relaxation, additional activities for children would further enhance the family-friendly atmosphere. Overall, Termas de Jahuel Hotel & Spa stands as a recommended choice for those seeking a serene escape complemented by good dining, accommodating rooms, and excellent service.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.4
Very Good
From $115
$
+4
Info
Summary of reviews
Hyatt Place Santiago/Vitacura distinguishes itself as a premier destination for both leisure and business travelers, primarily due to its advantageous location and high-quality accommodations. Nestled in a tranquil and upscale neighborhood, the hotel offers convenient access to a variety of dining, shopping and essential services, enhancing guest comfort and convenience. Proximity to renowned areas such as Alonso de Córdova and the main shopping mall further solidifies its appeal, making it an excellent base for exploring Santiago.
The rooms at Hyatt Place Santiago/Vitacura receive widespread acclaim for their spaciousness, modern amenities and cleanliness. Guests frequently highlight the stunning mountain views, comfortable beds and well-organized layouts, contributing to a restful and luxurious stay. The staff are noted for their friendliness and attentiveness, particularly in maintaining the rooms in impeccable condition.
While the hotel’s breakfast is well-received for its variety and the helpfulness of its staff, some guests feel there is room for improvement in terms of offering more diverse and consistently high-quality options. Dinner experiences also receive mixed reviews; some guests enjoy the convenient late-night dining and scenic views, while others note limited menu variety and occasional slow service.
Family travelers find the hotel particularly accommodating with spacious rooms and amenities tailored for family needs. The family-friendly pool and gym are often praised, providing enjoyable experiences for both adults and children.
Despite minor critiques about the size and inconsistent maintenance of the pool, its heated feature and pleasant design are generally appreciated. The gym is well-equipped and maintained, though some guests suggest updates to certain equipment.
Parking at the hotel, while free and secure, poses challenges due to its separate location and limited spaces, causing inconvenience for guests, especially during bad weather or when transferring luggage.
Although the Wi-Fi service has faced criticism for its instability and poor connectivity, the overall quality of service and amenities at Hyatt Place Santiago/Vitacura remain strong points. Guests repeatedly commend the dedicated and friendly staff, contributing to the hotel's reputation for excellent customer service.
The hotel's location also offers vibrant nightlife options with numerous bars, pubs and restaurants nearby, making it suitable for guests looking to experience Santiago's evening entertainment.
In summary, Hyatt Place Santiago/Vitacura excels in providing comfortable, clean and spacious accommodations with a prime location and a friendly, attentive staff. While there are areas for improvement, such as the dining options, Wi-Fi reliability and parking logistics, the overall experience remains highly positive, making it a desirable choice for travelers visiting Santiago.
Aparthotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.7
Very Good
From $81
$
+6
Info
Summary of reviews
MR Apart Providencia, formerly known as Apart Neruda, is nestled within Santiago's vibrant Providencia neighborhood, offering an exceptional location acclaimed by travelers for its convenience and safety. The hotel's proximity to metro access, shopping centers, dining options, and the renowned Sky Costanera Tower ensures that guests can seamlessly explore Santiago. The family-friendly Providencia area, rich with restaurants, bars, and shops, provides everything visitors need nearby.
The accommodation enhances its prime location with commendable facilities, featuring spacious and comfortable rooms. Many rooms come equipped with handy amenities such as mini kitchens, microwaves, and king-sized beds, catering to diverse guest needs. Cleanliness is a standout feature, with numerous reviews praising the pristine condition of rooms and bathrooms, reflecting a meticulous attention to hygiene.
Guests frequently commend the breakfast offerings, describing them as abundant and complete, with a wide variety of breads, pastries, fruits, and juices. Staff attentiveness further enriches this experience, with early morning breakfast kits available for guests needing an early start.
Staff service at MR Apart Providencia has earned significant acclaim for their professionalism and dedication. Guests consistently highlight the staff's friendly demeanor and helpfulness, contributing to a welcoming and comfortable stay.
While the gym receives mixed feedback regarding equipment, the spaciousness and availability of a heated pool make it a suitable choice for maintaining a fitness regimen. The pool, offering a refreshing escape, is praised for its cleanliness and flexible hours.
Parking facilities are appreciated for their convenience and security, though some guests find navigation within the parking area challenging. Comfortable beds are a highlight, with guests frequently noting their superb comfort and quality linens, which enhance the restful sleeping experience.
Overall, MR Apart Providencia is recommended for its outstanding location, cleanliness, attentive staff, and comfortable accommodations, presenting an ideal choice for visitors exploring Santiago.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.9
Excellent
From $94
$
+6
Info
Summary of reviews
Wyndham Santiago Aeropuerto is a highly recommended choice for travelers seeking a convenient and comfortable stay near Santiago Airport. Its prime location, just a short 5-10 minute drive from the airport, is highly praised for its accessibility, reinforced by a complimentary, round-the-clock shuttle service that ensures seamless transit. Guests find the proximity to the airport ideal for early flights, late arrivals or short layovers, appreciating the hotel’s peaceful, clean and comfortable environment that facilitates restful stays.
The breakfast experience stands out with widespread acclaim for its variety, quality and inclusivity, particularly benefiting families with an early start time. Although some guests note a need for more options catering to gluten and lactose intolerances, most reviews highlight the breakfast as a notable highlight of their stay.
The dining experience overall receives positive feedback with guests enjoying the restaurant's delicious food and good service, including the convenience of 24-hour room service. While some find the menu limited and prices high, the general satisfaction with meal quality and variety is clear.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness and comfort. Guests frequently commend the large comfortable beds, high-quality linens and modern furnishings. The bathrooms, described as generously sized and well-equipped, contribute to a high standard of comfort. Additional in-room amenities, such as tea/coffee makers and small fridges, further enhance the convenience.
Cleanliness across the hotel is frequently highlighted, from the spotless rooms to the well-maintained facilities like the spa and sauna. Housekeeping receives commendation for attentive and regular service, ensuring a consistently bright and comfortable environment.
The staff's professionalism, friendliness and helpfulness are key elements of the positive guest experience. The team’s courteous and efficient service, fluency in English and willingness to accommodate special requests contribute significantly to guests feeling well-cared for and welcome.
Guests also appreciate the reliable and fast free WiFi, although a few have encountered connectivity issues in rooms. The gym, indoor pool and sauna facilities provide ample fitness and relaxation options, while the hotel’s secure, well-organized parking—with free, guarded spaces and a reliable shuttle service—adds significant value for those with vehicles.
Families find the hotel particularly accommodating with spacious rooms, a secure environment and family-friendly amenities. The hotel’s convenient location and thoughtful services such as luggage storage and packed lunches enhance the experience further.
In summary, Wyndham Santiago Aeropuerto stands out as a commendable four-star hotel, offering excellent value with its clean, comfortable accommodations, strategic location and high-quality services, making it an ideal choice for both transit stays and short family trips.
Hotel Atacama Suites in Copiapó emerges as a highly recommended choice for both business and leisure travelers, offering a multitude of positive features that contribute to a comfortable and enjoyable stay.
The hotel's prime location near local attractions, restaurants and the city center greatly enhances its appeal, complemented by a tranquil and well-maintained environment. Spacious and clean rooms, designed like mini-apartments with essential amenities and sometimes boasting picturesque views, are frequently highlighted by guests. The presence of very comfortable beds and modern bathrooms further adds to the allure.
Guests are particularly impressed with the breakfast experience, which is noted for its wide variety and exceptional quality. The service during breakfast is commended for its attentiveness, making it a delightful start to the day. Dinner also receives positive feedback for its excellent and delicious food, despite occasional mentions of slow service and limited menu options.
The hotel's immaculate cleanliness is a recurring theme in reviews with both rooms and common areas maintained to a high standard. The staff at Hotel Atacama Suites receives high praise for their courteous, friendly and helpful demeanor, enhancing the overall guest experience. Secure, accessible parking facilities are an added convenience, especially appreciated by those traveling by car.
The free WiFi service stands out for its reliability and the swimming pool, although noted for its cold temperature, provides a pleasant recreational option. Family travelers find the hotel's spacious accommodations, easy access to downtown attractions and overall family-friendly ambiance particularly appealing.
Despite minor issues such as occasional hot water problems and areas for service improvement, the overwhelming sentiment reflects a well-deserved four-star experience characterized by modern facilities, an excellent breakfast buffet and a comfortable, quiet environment suitable for business travelers.
In summary, Hotel Atacama Suites in Copiapó excels in providing a comfortable, well-located and clean accommodation option with outstanding staff service, making it a standout choice for a wide range of travelers.
Hotel in San EstebanValparaiso > Los Andes > Los Andes
8.7
Very Good
From $155
$
+5
Info
Summary of reviews
Termas El Corazon is a tranquil retreat located not far from Santiago, offering a picturesque escape surrounded by forests and mountains. The serene environment, coupled with the pure air and natural beauty of the area, makes it an ideal spot for relaxation. The hotel's charming location is further enriched by excellent service, very good swimming pools and delightful restaurant offerings. The well-maintained thermal pools nestled in nature add to the allure of this comfortable and peaceful destination, although occasional issues with neighboring rooms have been reported.
The breakfast experience at Termas El Corazon has garnered positive feedback for being hearty, delicious and well-suited for special occasions with cleanliness and attentive service being notable highlights. However, there are calls for more variety and better quality options, including the need for natural juices and sustainability efforts regarding plastic usage.
Dinner service is generally well-received with guests praising the variety of food and quality of the a la carte options. Friendly and knowledgeable waitstaff enhance the dining experience. Some criticisms include delays in dish delivery and inconsistencies in food quality.
Guest reviews indicate that the rooms at Termas El Corazon are comfortable, cozy and spacious with excellent amenities like large beds and waterfall showers frequently mentioned. Cleanliness is a strong point, though some rooms show signs of aging and could benefit from refurbishment. Issues such as outdated features and occasional bad smells were noted, but the overall sentiment remains positive.
Cleanliness is a prominent feature at Termas El Corazon, particularly in the pool and spa areas, contributing to a beautiful and tranquil environment. However, there are some reports of lapses in public spaces and specific housekeeping issues.
The staff are frequently praised for their friendly and attentive service, creating a pleasant atmosphere throughout the hotel. Despite occasional less favorable experiences at the reception, the staff's overall kindness and professionalism significantly enhance guests' stays.
The hotel's WiFi service is a notable drawback with many guests experiencing poor connectivity and limited reception in certain rooms.
The spa experience at Termas El Corazon receives high marks for its exceptional massage services, well-maintained facilities and soothing thermal baths. Although the quality of relaxation massages can vary, the overall feedback is positive with the spa offerings contributing to a relaxing and enjoyable stay.
The pool facilities are highly regarded, whether indoor or outdoor, heated or not. Guests appreciate the pristine condition, perfect temperatures and variety of swimming options, making the pools a standout feature of the hotel.
Termas El Corazon is particularly family-friendly, offering a welcoming atmosphere and various entertainment options for families. The location's good weather and beautiful surroundings make it an attractive and relaxing destination for family vacations.
While there are mixed reviews regarding the beds with some guests finding them extremely comfortable and cozy, others noted issues with bed configurations and mattress quality. Overall, the bed experience is satisfactory for most travelers.
In summary, Termas El Corazon is a highly recommended destination for those seeking relaxation in a serene, natural setting. With excellent service, well-maintained facilities and a strong family-friendly atmosphere, it provides a delightful escape despite some areas for improvement.
Hotel in Los AndesValparaiso > Los Andes > Calle Larga
7.2
Good
From $111
$
+7
Info
Summary of reviews
Enjoy Santiago is celebrated for its stunning location, offering breathtaking views of the mountains and valley, making it an ideal retreat for those seeking tranquility and natural beauty. The hotel's architecture and spacious rooms are praised for their modern design and comfort, providing guests with a serene environment to unwind. The proximity to Santiago and the convenience for travelers venturing into Argentina further enhance the appeal of this picturesque setting.
The breakfast experience is generally well-received, with guests appreciating the variety and taste, although there are minor concerns regarding specific dietary options and consistency. Similarly, the dining facilities receive mixed reviews, with praise for the exquisite taste of the food and drinks, despite limited menu options and occasional long waits.
The rooms stand out for their spaciousness and comfort, featuring beautiful views and modern amenities, though minor maintenance issues have been noted. Cleanliness is a mixed aspect, with some guests appreciating the neatness of the rooms, while others highlight areas needing improvement, including the pool and spa facilities.
The staff at Enjoy Santiago generally earns accolades for their attentiveness and friendliness, particularly in the sauna and gym areas, although there are isolated concerns about the reception staff's disposition.
The spa and pool facilities offer a relaxing environment with well-maintained hot tubs and jacuzzis, though some guests noted inconsistencies in temperature and cleanliness. Family-friendliness is limited due to casino proximity and access restrictions for children, which can affect dining options.
Overall, Enjoy Santiago presents a hospitable and inviting atmosphere, with its location and room comfort being significant positives. With attention to certain areas for improvement, it can enhance its guest experience even further.
Hotel in Puerto VarasLos Lagos > Llanquihue > Puerto Varas
8.9
Excellent
From $110
$
Info
Summary of reviews
Hotel Cabaña Del Lago Puerto Varas offers an exceptional experience characterized by its picturesque location, well-maintained amenities and warm hospitality, making it an ideal choice for families, couples and solo travelers alike.
Nestled on the serene shore of Lake Llanquihue, the hotel provides stunning panoramic views of the lake and nearby volcanoes, easily accessible from the rooms, terraces and dining areas. The strategic location offers close proximity to downtown Puerto Varas, enabling guests to explore local shops, restaurants and the waterfront area, all while enjoying a peaceful and scenic environment.
Guests consistently praise the comfort, cleanliness and spaciousness of the rooms, which, despite minor signs of needing renovation, offer a cozy refuge with modern conveniences and breathtaking views. The hotel's cleanliness standards are impeccable with thorough housekeeping ensuring a pristine environment across rooms and common spaces.
The breakfast receives high commendations for its variety and quality, featuring a wide selection of fresh, local produce. The dining experience overall is positive, particularly for breakfast and lunch with the restaurant’s atmosphere enhanced by scenic lake views and attentive service.
The staff at Hotel Cabaña Del Lago is frequently highlighted for their friendliness, professionalism and willingness to go above and beyond to create a welcoming and comfortable stay. Despite occasional feedback about slower service, the overall impression is of a dedicated and kind team contributing to the hotel's inviting atmosphere.
Family-friendly amenities are a standout with the pool area, including a heated children's pool and water slide, being especially popular among young guests. The hotel ensures a fun and relaxing experience for families through spacious and comfortable accommodations, a game room for children and various activities tailored to family needs.
The spa and pool facilities, while generally well-received, do have room for improvement in certain areas. Guests appreciate the relaxing treatments and facilities like saunas and hot tubs, although some maintenance is needed. The heated indoor pool is frequently praised for its cleanliness and appeal, making it a delightful amenity for guests.
Parking facilities are mostly appreciated for their security and convenience, though some guests experience challenges with limited spaces. Nonetheless, the ease of access and availability cater well to those traveling by car.
In summary, Hotel Cabaña Del Lago Puerto Varas offers a charming blend of natural beauty, comfort and friendly service. Its beautiful location, well-equipped family facilities and dedicated staff create a memorable experience that encourages relaxation and exploration in the heart of Puerto Varas.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.3
Very Good
From $148
$
+3
Info
Summary of reviews
The InterContinental Santiago by IHG, is widely appreciated for its strategic location, placing guests within easy reach of shops, restaurants and key attractions. This central position makes it a convenient choice for both business and leisure travelers. The hotel's amenities, spacious rooms and good breakfast offerings further enhance its appeal, although some debate exists about the value for money.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $125
$
+2
Info
Summary of reviews
Situated in the prestigious and serene neighborhood of Las Condes, the Best Western Premier Marina Las Condes enjoys a prime location that offers both convenience and security. Guests frequently highlight its proximity to the Manquehue subway station and nearby shopping centers such as Parque Arauco and Mall Apumanque, making it ideal for both business and leisure travelers. The tranquil yet vibrant area provides a blend of business and residential zones, ensuring essential services and local amenities are within easy reach.
The hotel’s excellent breakfast is often praised for its variety and high quality, including options suitable for various dietary needs. The wide array of fresh fruits, pastries and hot dishes, alongside the friendly service, create a pleasant dining experience. However, minor critiques note occasional issues with food temperature and a desire for more diversity in dietary-specific options.
Dinner at the onsite restaurant, Rosso, also earns high marks for its sophisticated and well-prepared meals. Guests appreciate the quality of food and the attentive service, making it a favorable choice for dining within the hotel. Nonetheless, some guests point out the limited room service menu and occasional slow service.
Rooms at the Best Western Premier Marina Las Condes are broadly praised for their spaciousness, cleanliness and modern design. Comfortable beds and amenities like mini fridges and room safes enhance the guest experience. Despite some minor issues with noise insulation and maintenance, the overall sentiment is positive.
Cleanliness throughout the hotel is consistently recognized with guests noting the well-maintained and organized nature of the rooms and common areas, attributed to the efficient housekeeping staff.
The hotel staff receives high accolades for their friendliness, attentiveness and professionalism. Guests often commend the exceptional service and accommodating nature of the team, particularly in making visitors feel welcome and ensuring a pleasant stay.
Free WiFi is generally appreciated for its speed and reliability, especially in public areas, despite occasional issues with connectivity and speed in some rooms.
The gym is well-regarded for its variety of equipment and maintenance, making it a beneficial amenity for guests looking to maintain their fitness routines during their stay. Similarly, the pool earns praise for its delightful ambiance and impressive rooftop views, even though some guests mention the need for better temperature regulation and amenities.
The parking facilities are another highlight, noted for their ample space, convenience and security. While there are minor concerns regarding the ticket validation process, these are overshadowed by the overall positive feedback.
For families, the hotel is highly regarded with comfortable and spacious rooms that cater well to family needs and a welcoming atmosphere that is particularly appealing to children. Despite the lack of specific family-sized rooms, the accommodations are deemed comfortable and secure for families, complemented by a good breakfast and commendable security.
In summary, the Best Western Premier Marina Las Condes offers a well-rounded and satisfying guest experience, underscored by its prime location, excellent amenities and commendable service.
Categories
Indoor Pool
Parking
Pool
Indoor Pool
Rooftop Pool
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