Hotels, Apartments, Vacation Homes, Guesthouses in Ciudad Juarez

Hotel Conquistador Inn by US Consulate

Hotel in Ciudad Juarez

9.7

Excellent

From $70

Info Categories

Family Friendly Hotel

Hotel with Swimming Pool

Hotel with Free Wi-Fi

Hotel Colonial Ciudad Juarez

Hotel in Ciudad Juarez

8.0

Very Good

From $71

Info Summary of reviewsHotel Colonial Ciudad Juarez stands out primarily for its excellent location in the heart of Ciudad Juarez, a feature that consistently receives high praise from guests. Its proximity to key sites such as the international bridges, vibrant local attractions, and essential services like malls and restaurants make it an ideal choice for both brief visits and extended stays. The hotel's tranquility, enhanced by a nearby park, is particularly appreciated by families.

The breakfast experience at the hotel is another highlight, with many guests enjoying the flavorful options available, especially at the on-site restaurant, Habaneros. While not included with all room bookings, the variety and quality of the breakfast offerings appeal to many.

Accommodations at the hotel offer a mixed experience, with some guests appreciating the spacious, well-lit rooms and comfortable beds. Certain rooms come with modern amenities such as large flat-screen TVs. However, issues with cleanliness and maintenance, such as dusty carpets and signs of aging in bathrooms, have been reported.

The hotel's staff frequently receives commendations for their friendliness and helpfulness, enhancing the overall guest experience. Despite occasional complaints about the reception staff's demeanor and administrative challenges, the cleaning staff and general service contribute positively to a safe and pleasant stay.

Unfortunately, the reliability of the hotel's free WiFi service often falls short of guests' expectations, with connectivity issues being a common complaint.

Conversely, the pool area is a major attraction, offering a clean, enjoyable space for both adults and children. The pleasant atmosphere around the pools, complete with gardens, adds to the hotel's appeal, particularly during summer.

For families, the hotel offers a suitable and comfortable environment, further supported by its peaceful location. While certain areas require improvement, the combination of convenience, service, and a family-friendly setting makes Hotel Colonial Ciudad Juarez a viable option for travelers seeking an enjoyable stay.
Show more Categories

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel Consulado Inn

Hotel in Ciudad Juarez

8.1

Very Good

From $64

Info Summary of reviewsHotel Consulado Inn is well-received for its advantageous location, especially for guests visiting the nearby American Consulate. The central position allows easy access to various essential facilities, including medical exam facilities, shopping centers, pharmacies and restaurants. Guests appreciate the hotel's secure and peaceful environment, making it a top choice for business and consular procedures.

The breakfast experience is a mixed bag. Many guests appreciate the convenience of a free breakfast with some describing it as delicious and satisfying. However, there are frequent mentions of repetitive menus, small portions and inconsistent quality. Similarly, dinner offerings face criticism due to limited variety and early closing hours, prompting guests to seek other dining options nearby.

Rooms at Hotel Consulado Inn are praised for being clean and spacious, providing a comfortable stay. However, many furnishings and facilities appear outdated with issues such as leaking toilets, poor air conditioning and insufficient shower water pressure detracting from the overall experience. Despite the aged decor, the hotel maintains comfort with cozy beds and guests note the friendliness of the staff.

Cleanliness receives mixed reviews. While many guests commend the hotel's diligent housekeeping and overall tidiness, others highlight lapses such as dirty carpets, stained towels and occasional bad odors. Maintenance issues like rusty showers and instances of pests further indicate a need for improved standards.

The hotel's staff is generally seen as friendly and attentive with specific individuals receiving praise for excellent service. However, some guests report encounters with rude and unresponsive staff, particularly at the reception. Despite these inconsistencies, the majority of feedback leans towards a positive experience with helpful employees.

Wi-Fi service at the hotel receives varied feedback. Some guests find it satisfactory in specific areas, but many report poor connectivity and frequent disconnections, especially on higher floors. The inconsistency of the Wi-Fi service can be a drawback for guests relying on a robust internet connection.

The outdoor pool is appreciated for its aesthetics and cleanliness with some guests considering it the highlight of their stay. However, issues like cold water, maintenance concerns and inconsistent availability detract from the pool experience. Additionally, extra charges for pool usage and access restrictions during inclement weather pose inconveniences.

Parking at the hotel is another mixed aspect. While many guests appreciate the spacious and accessible parking lot, others raise concerns about security, surveillance and flooding during rainy periods. The transportation services, particularly free rides to key locations like the consulate, are well-regarded.

Families find the hotel to be a suitable choice, particularly valuing the convenient transportation services and family-oriented environment. Comfortable rooms and a delightful pool contribute to a pleasant stay for families, although the absence of fridges and inconsistent breakfast quality are noted drawbacks.

In summary, Hotel Consulado Inn is a conveniently located hotel with commendable service and comfortable accommodations. Despite some areas needing improvement, it remains a practical choice for visitors, especially those with business at the American Consulate.
Show more Categories

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Ibis Juarez Consulado

Hotel in Ciudad Juarez

7.7

Good

From $66

Info Summary of reviews'Ibis Juarez Consulado' receives positive feedback primarily for its convenient location, particularly beneficial for guests attending consular or immigration appointments. Just steps away from the US Consulate, various clinics and fingerprinting offices, the hotel is perfectly situated for visitors with procedural needs. Additionally, nearby shopping centers, restaurants and entertainment options enhance the overall convenience, eliminating the need for transportation. Safety and cleanliness of the surrounding area contribute to guests' comfort, alongside the friendly and helpful staff.

The breakfast offerings receive mixed reviews. Many guests appreciate the variety and quality, describing it as delicious and complete. However, some express concerns about lack of variety, additional charges and occasional hygiene issues. Dinner experiences also vary with positive reviews highlighting tasty food and attentive staff, though criticisms include inconsistent service and high prices.

Room reviews reveal concerns about their small size, limited amenities and cleanliness issues. However, some guests commend the basic functionality and daily cleaning service. Despite the drawbacks, the central location is a key positive aspect.

Cleanliness is a significant issue with many guests reporting dirty common areas and rooms. Complaints include sticky floors, unpleasant smells and mold in bathrooms. Nevertheless, there are mentions of clean bed sheets and daily room cleaning service, appreciated by a few guests.

The staff is generally praised for their friendliness and helpfulness, particularly the reception and kitchen staff. Positive interactions significantly enhance guests' experiences despite isolated incidents of rude or indifferent behavior.

Wi-Fi connectivity is another area of concern with numerous complaints about weak signals and slow speeds. Beds also receive criticism for being small, uncomfortable and sometimes unclean, though a minority of guests found them satisfactory.

The hotel aligns with its three-star rating, offering good pricing and service suitable for budget-conscious travelers. It holds appeal for business travelers due to its proximity to key locations such as the US Consulate and is also noted for being pet-friendly, despite some restrictions and additional fees. Overall, while there are areas needing improvement, 'Ibis Juarez Consulado' provides a satisfactory stay for those prioritizing convenience and affordability.
Show more Categories

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Business Hotel

Hotel Villa del Sol

Hotel in Ciudad Juarez

8.0

Very Good

From $67

Info Summary of reviewsHotel Villa del Sol offers a highly favorable accommodation experience, particularly celebrated for its prime location. Situated centrally, the hotel grants easy access to key landmarks, shopping centers, restaurants and public transportation. Guests often commend the safe, quiet environment and nearby amenities, including a variety of dining and entertainment options. This advantageous location is complemented by the hotel's cleanliness, comfortable rooms and friendly staff, which together make it an appealing choice for both business and leisure travelers.

The breakfast experience receives mixed reviews. Positively, many guests enjoyed a well-prepared, delicious breakfast with good variety, including traditional Mexican dishes, served by attentive and friendly staff. However, some guests noted a decline in breakfast quality post-pandemic with reduced variety and slower service. Dinner and lunch experiences follow a similar pattern; while breakfast and dinner provided through packages were appreciated, lunch options lacked flavor and variety. There were also suggestions for the restaurant to open in the evenings more consistently.

The rooms at Hotel Villa del Sol are generally well-regarded for their spaciousness and cleanliness. Comfortable beds and effective air conditioning enhance overall comfort. Notably, friendly and helpful staff contribute to a positive stay experience. However, maintenance issues such as outdated furnishings, occasional cleanliness lapses and noise are areas needing improvement. Some guests also noted the absence of amenities like bottled water and mini-fridges.

Cleanliness is widely praised with many guests highlighting well-maintained rooms and facilities. The housekeeping staff's efficiency is frequently mentioned positively. Nevertheless, consistency in cleaning standards needs attention, as some guests reported unclean areas or unpleasant odors.

The hotel staff are often commended for their friendliness and attentiveness, especially in reception and the restaurant. However, guest reviews indicate variability in service quality with some describing unhelpful interactions, particularly during night shifts. Improving staff training could alleviate these inconsistencies and ensure a uniformly positive guest experience.

The hotel's Wi-Fi service receives mixed feedback. While some guests found it reliable, others faced connectivity issues, slow speeds and limited bandwidth, highlighting a need for system improvements.

The pool area stands out as a major attraction due to its cleanliness, comfort and overall maintenance. The poolside setup is generally praised, though restricted hours and occasional renovations limit accessibility. Some guests also reported an uncontrolled atmosphere related to alcohol consumption and cleanliness issues.

Parking facilities at Hotel Villa del Sol are largely appreciated for their security, spaciousness and convenience. However, some guests experienced challenges with availability and cleanliness at certain times.

Lastly, the hotel is noted for its family-friendly environment with spacious, clean accommodations. The swimming pool and playground are major highlights for children, adding to the hotel’s appeal for family stays.

In summary, Hotel Villa del Sol is praised for its strategic location, friendly staff, clean facilities and comfortable rooms. To enhance the guest experience, areas such as meal variety, maintenance standards, Wi-Fi reliability and service consistency could use further improvements.
Show more Categories

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi