The Residence Inn by Marriott Cleveland University Circle/Medical Center receives glowing reviews, particularly for its prime location, cleanliness, and attentive staff. Situated conveniently near Cleveland's University Circle, it provides easy access to key destinations, including Case Western University, the Cleveland Clinic, and various cultural attractions. This makes it a preferred choice for both academic and medical visits. The modern amenities and the peaceful environment, coupled with efficient commuting options like parking and shuttle services, further enhance the stay.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
Tru By Hilton Cleveland Midtown has garnered strong positive feedback from guests across various categories. Its location is highly rated for convenience, particularly for visitors with appointments at the Cleveland Clinic and those looking to explore attractions like the Rock & Roll Hall of Fame and downtown Cleveland. Situated in a quiet Midtown area, the hotel allows for peaceful nights' rest, despite some mixed feelings about the neighborhood's industrial feel and dining options. Additionally, easy access to public transportation and major highways adds to its appeal.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
The Hilton Garden Inn Cleveland Downtown is a great choice for those looking for a hotel in a prime location. While some guests found the facilities and services to be average, others had a great time despite their initial disappointment. The breakfast is simple but a bit overpriced. Some guests had issues with the receptionist, but others found the staff to be good. Room size and outdated decor were mentioned as downsides, but overall the hotel was passable for those looking for a decent stay in Cleveland.
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
La Quinta Inn & Suites by Wyndham Cleveland - Airport North enjoys praise for its strategic location, providing convenient access to both Cleveland's airport and downtown area. The easy access to public transportation and proximity to major roads appeal to both business and leisure travelers, further complemented by a helpful and accommodating staff, which enhances the overall visitor experience.
Guests frequently commend the hotel's breakfast offerings. The hearty and well-maintained selection contributes to a pleasant start to the day, despite some desire for increased variety and flavor. The clean and welcoming breakfast area adds to the overall positive dining experience.
The rooms receive positive remarks for their cleanliness, modern amenities, and comfortable bedding. Despite isolated concerns about maintenance, the rooms generally offer a spacious and restful retreat, bolstered by a quiet atmosphere that defies the hotel's proximity to highways.
Staff at the hotel are a notable highlight, consistently praised for their friendliness and professionalism. Their dedication ensures guests feel welcome and well-attended throughout their stay.
Although the Wi-Fi presents challenges for some, the hotel offers ample amenities including free parking and breakfast. Beds receive mixed reviews, with many guests finding them comfortable, though a few note issues with firmness and freshness.
The hotel’s pet-friendly policies, catering to dogs and cats with thoughtful touches, appeal to pet owners, though some report lingering odors in pet-friendly rooms.
Overall, La Quinta Inn & Suites by Wyndham Cleveland - Airport North provides good value for money, with clean and spacious rooms, accommodating staff, and convenient access to transport links. Its three-star rating reflects a reliable choice for those seeking comfort and practicality near the airport.
Comfort Inn Cleveland Downtown in Cleveland stands out primarily for its excellent location, providing guests with convenient access to significant attractions like Progressive Field, Rocket Mortgage FieldHouse, Playhouse Square and the Rock and Roll Hall of Fame. It's an ideal spot for both leisure and business travelers, especially those attending events or exploring the vibrant downtown nightlife.
The breakfast experience at Comfort Inn Cleveland Downtown is generally praised for its quality and variety, including hot options like strawberry waffles that are particularly well-received. The friendly and attentive staff contribute to a pleasant dining experience, ensuring the breakfast area remains clean and well-stocked. However, there are occasional remarks about limited variety and the use of plastic cutlery and paper plates.
Guest opinions on the rooms are mixed. Many appreciate the cleanliness, comfortable beds and well-maintained spaces, although some find the rooms small and note issues like limited lighting, noise disturbances and outdated decor. Despite these drawbacks, staff are responsive and accommodating, often resolving any problems quickly. Some larger rooms or suites offer more space and amenities like refrigerators, microwaves and pleasing views.
Cleanliness receives mixed reviews with numerous guests commending the clean rooms and well-maintained property. However, some reviews highlight issues needing attention, such as dirty bathrooms and outdated facilities. There are also reports of occasional unclean areas and maintenance issues, suggesting a need for more consistent cleanliness and facility updates.
The staff at Comfort Inn Cleveland Downtown generally receive high marks for their friendliness, helpfulness and professionalism. The front desk and housekeeping teams are frequently praised for their welcoming and accommodating demeanor, although a few guests noted instances of perceived indifference or rudeness.
Parking options are varied and generally cost-effective with both surface and underground spaces available around the clock. While many guests appreciate the affordability and convenience, others mention challenges with availability, unclear policies and maintenance issues in the parking areas.
Overall, the beds at Comfort Inn Cleveland Downtown are a highlight with many guests finding them incredibly comfortable, clean and inviting. Despite some occasional negative feedback regarding noise and comfort, the beds are generally considered a positive aspect of the stay.
In summary, Comfort Inn Cleveland Downtown offers a strategic and convenient location with generally strong reviews for staff, breakfast and bed comfort. However, attention to room size, decor updates and consistent cleanliness could enhance the overall guest experience.
Hotel Indigo Cleveland Downtown by IHG, is an exceptional choice for visitors seeking proximity to key Cleveland attractions. Perfectly located in the heart of Cleveland’s sports and entertainment district, the hotel allows effortless access to Rocket Mortgage FieldHouse, Progressive Field and other downtown venues. The prime location makes it an ideal base for those attending concerts, MLB and NBA games or exploring local sights such as the Rock and Roll Hall of Fame.
Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms.
The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere.
Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience.
Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.
Holiday Inn Express Cleveland Downtown by IHG, is highly praised for its prime location in the heart of Cleveland, offering easy access to major attractions such as Rocket Mortgage Fieldhouse, the Rock and Roll Hall of Fame and various stadiums. Guests find the historic building charming with spacious rooms that often provide beautiful city views, contributing to a comfortable and memorable stay.
The hotel excels in providing a well-rounded guest experience with its commendable breakfast offerings. Fresh, varied and plentiful, the breakfast receives high marks for both quality and service, adding significant value to the stay. Guests appreciate the friendly and attentive staff who ensure the breakfast area remains clean and well-stocked.
The rooms are noted for their impressive size, comfort and cleanliness. With large rooms featuring high ceilings, mini-fridges and kitchen areas, guests feel warmly accommodated. The comfortable beds, soft linens and clean bathrooms further enhance the experience. While some minor issues with cleanliness are occasionally noted, the overall impression remains favorable.
Exceptional service from the staff consistently stands out in reviews. Whether at the front desk, during breakfast service or through valet parking, the team is described as friendly, helpful and professional. Their warm and efficient approach contributes significantly to the welcoming atmosphere of the hotel.
Valet parking services are appreciated for their efficiency and friendliness, despite some concerns about costs. The convenience of valet parking, especially in a bustling downtown area, is noted as a positive aspect by many guests.
Finally, the historical charm of the building adds to the unique appeal of the hotel. Housed in a former bank headquarters from the 1920s/30s, the architectural beauty and vintage elements are frequently admired. The preservation of historical features combined with modern comforts provides a distinctive and enriching stay.
Overall, the Holiday Inn Express Cleveland Downtown offers an excellent combination of prime location, spacious and comfortable rooms, strong amenities and outstanding staff service, making it a top choice for visitors to Cleveland.
Extended Stay America Select Suites - Cleveland - Airport offers a convenient location for travelers, especially those needing quick access to the airport and the highway, which enhances their reach to various destinations. Guests have appreciated the ample parking facilities and the helpfulness of the staff, who often accommodate requests such as baggage storage. Despite some concerns regarding safety and noise in the surrounding area, the location remains a strong point for many visitors.
The staff are generally praised for their friendly and professional demeanor, with specific commendations for their positive interactions at check-in and check-out. Notable mentions of staff members like Anthony contribute to a favorable impression. Guests appreciated the willingness to assist and accommodate requests, although there are some inconsistencies in service availability and customer service that could be addressed to enhance the guest experience.
While a few guests found certain rooms clean and maintenance attentive, overall cleanliness received mixed reviews. Issues such as pervasive odors, dirty linens, and unkempt public areas detracted from some guests' experiences, indicating a need for improvement in housekeeping and maintenance practices.
Feedback regarding the beds was generally unfavorable, with many guests describing them as uncomfortable and lacking proper support. There were reports of some beds having linens that smelled of smoke, affecting the sleep quality. A minority of reviewers did find them comfortable, but the hotel could benefit from more consistent bedding quality.
In summary, the hotel's strong points include its convenient location and the positive interactions with staff. However, notable areas for improvement are cleanliness and bedding quality, to provide a more pleasant and satisfactory stay for all guests.
Extended Stay America Suites - Cleveland - Brooklyn is favorably situated in a suburban area with convenient access to major highways, downtown Cleveland, and the airport. This strategic location is appreciated by various types of travelers, from business visitors to families, as it offers easy access to a bustling mall, an assortment of restaurants, and a variety of shopping options. The nearby amenities, along with local attractions like the zoo, make it a practical choice for both short and extended stays.
The hotel's rooms are often highlighted for their comfort and amenities, particularly the inclusion of kitchenettes that allow guests to prepare meals. Many visitors find the rooms to be of decent size, with clean bathrooms and comfortable beds. These aspects contribute positively to the overall guest experience, although there are occasional concerns about cleanliness, such as dirty carpets or lingering odors.
The cleanliness of the hotel has garnered mixed reviews, with some guests praising the cleanliness of their rooms and fresh towels, while others note areas needing improvement, such as sticky floors or odors in shared spaces. Despite this, the hotel's staff receives frequent commendation for their friendliness and helpfulness, with many reviews appreciating the welcoming atmosphere created by the courteous front desk and housekeeping teams.
Breakfast offerings are basic, primarily consisting of granola bars, packaged muffins, and coffee, which some guests feel could be enhanced to better meet their expectations. Nonetheless, staff efforts to address issues promptly help maintain a hospitable environment.
The comfort of the beds generally receives positive feedback, with many guests finding them cozy and conducive to restful sleep, although there are occasional remarks about firmness or limited pillow availability. Overall, the strategic location, comfortable rooms, and friendly staff contribute positively to guests' experiences, making Extended Stay America Suites - Cleveland - Brooklyn a convenient choice for various travelers.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
The Courtyard Cleveland Independence is a highly recommended hotel for those who prioritize cleanliness and comfort. Guests have praised the hotel's spotless rooms and common areas, as well as the secure and quiet atmosphere. Although housekeeping is only available upon request, some guests found it reassuring to bring their own cleaning supplies due to COVID. The well-decorated rooms and friendly staff have also received positive feedback from travelers. Overall, the Courtyard Cleveland Independence is a great choice for a restful and hygienic stay in Cleveland.
Extended Stay America Premier Suites in Cleveland - Independence garners positive feedback for its excellent location, offering guests easy access to downtown Cleveland and other key attractions. Nestled in a safe and tranquil area, the hotel is convenient for business and leisure travelers alike, with proximity to major highways and local amenities. Guests appreciate the clean and spacious rooms, which feature full kitchen amenities, comfortable bedding, and modern furnishings, making it an ideal choice for both short-term and extended stays.
The staff receives high praise for their friendliness and helpful service, often going above and beyond to ensure a comfortable experience for guests. This attentive service, combined with the hotel's reliability in cleanliness, contributes to a welcoming and pleasant atmosphere. While some guests report minor issues with maintenance or cleanliness, these do not seem to overshadow the generally positive sentiments.
Though the breakfast offerings have been met with some dissatisfaction due to their limited variety, the hotel compensates with other attractive features such as reliable free Wi-Fi, a small but functional gym, and a pet-friendly policy. Families traveling with children find the spacious suite accommodations comfortable and conducive to family stays, aided by the availability of amenities like a pool.
Overall, travelers seeking a budget-friendly option will find Extended Stay America Premier Suites in Cleveland - Independence a suitable choice, offering good value with its clean, comfortable rooms, exceptional location, and courteous staff, despite some areas that could benefit from improvement.
This ADA Compliant hotel has accessible bathrooms and a level or ramp entrance. Accessible parking, including van accessible parking, is available. Accessible routes lead to the pool, business center, fitness center, and meeting spaces. Guest rooms include accessible vanities and bathtub grab rails.
Hampton Inn & Suites Cleveland-Independence has a reputation for having an outstanding staff that is accommodating, professional and friendly. The rooms are clean and comfortable with nice showers and comfortable beds, making for a relaxing stay. The breakfast choices are great and guests appreciate the effort put into providing good options. Although there are some isolated incidents where guests encountered rude staff, overall the staff go above and beyond to ensure guests' needs are met. Michelle and Erica are standout members of the team who guests have praised for their exceptional service.
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