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Summary of reviewsSoibelmanns Hotel Rügen, situated in a peaceful industrial area, offers a serene retreat with a strategic location ideal for exploring both the island and mainland. Guests appreciate its central location with easy access by car or train, availability of ample parking and proximity to attractions like the Störtebeker Festival and Stralsund. Although it may seem remote and lacks nearby amenities, its tranquil ambiance makes it a suitable choice for peaceful excursions.
The breakfast experience at Soibelmanns Hotel Rügen is generally well-regarded. Guests praise the varied and plentiful buffet, applauding its array of food items that cater to diverse tastes. While the breakfast was often described as extensive and well-maintained, some noted the occasional lack of fresh fruit or additional vegetarian options. The breakfast room received mixed reviews with some highlighting its cozy setting, while others pointed out that it could be more spacious and the coffee could be improved.
Dinner at the hotel leans positively with guests frequently commending the quality and taste of the food. The variety and kid-friendly options in the à la carte menu and half-board plan are appreciated. However, limited selection, perceived overpricing and logistical issues such as long wait times and lack of complimentary drinks were noted as areas needing improvement.
The hotel's rooms are recognized for their spaciousness and cleanliness, particularly the family rooms. Consistent daily cleaning ensures a well-maintained environment. However, many guests felt the rooms were outdated with old-fashioned decor and furniture, lacking modern amenities like air conditioning and mini-refrigerators. Some noted issues like dusty rooms and worn-out carpets, suggesting that a refurbishment would enhance the overall comfort.
Cleanliness at Soibelmanns Hotel Rügen draws mixed reviews. While many guests find the rooms and facilities clean and well-maintained, specific areas like bathrooms and public spaces such as the swimming pool and fitness center, were sometimes criticized for needing better upkeep and addressing mold, rust and wear.
The staff receives widespread acclaim for their friendliness, helpfulness and accommodating nature, from the reception to dining areas. This positive interaction significantly enhances the guest experience, despite occasional mentions of inconsistent service at reception and breakfast areas.
WiFi connectivity is a significant drawback at Soibelmanns Hotel Rügen with numerous reviews citing weak signals, frequent disruptions and nonexistent access, particularly in rooms. Guests expressed frustration with staff responses and the overall lack of reliable internet service.
The hotel’s wellness and fitness center is a highlight, offering a variety of activities such as squash, badminton, climbing walls and table tennis. Guests appreciated the well-maintained facilities including the large swimming pool and sauna area, finding them excellent for relaxation. However, occasional issues like closed saunas and the need for renovations were reported.
The gym is highly praised for its extensive and diverse fitness options, catering to different workout preferences including a 24-hour fitness studio and a climbing wall, making it an excellent choice for fitness enthusiasts.
The swimming pool attracts positive feedback for its large lanes, cleanliness, extended opening hours and free access. Despite some reports of occasional unavailability, cold water and required renovations, the pool remains a highlight for many guests.
Soibelmanns Hotel Rügen is noted for being family-friendly with spacious family rooms and numerous amenities to entertain children, including playrooms near the restaurant and entrance. While some mentioned facilities needing maintenance, the hotel’s sports offerings and clean pool are appreciated by families, contributing to a fulfilling vacation experience.
Overall, Soibelmanns Hotel Rügen offers a functional and serene accommodation experience, particularly suited for families and those looking for a quiet refuge with varied fitness and wellness options. Some aspects like room modernity, WiFi connectivity and restaurant logistics could benefit from improvements to enhance the overall stay.
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