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Summary of reviewsGuyers House Hotel and Restaurant earns high praise for its idyllic countryside location, featuring beautiful gardens and historical charm, making it an ideal retreat for relaxation and explorations to nearby attractions like Bath and Stonehenge. Accessibility, ample parking and the serene ambiance enhance the allure, offering a tranquil and picturesque setting that many guests appreciate.
The breakfast experience, though varied, is often commended for its quality food and pleasant ambiance, though service inconsistencies and occasional limited options have been noted. Dinner offerings receive positive remarks for their high quality and local ingredients, despite some guests finding the menu limited and service slow at times.
Rooms are generally viewed as clean, comfortable and spacious with particular praise for their cozy atmosphere and the superior rooms in the main building. However, some areas for improvement include dated decor and maintenance issues like limited hot water and tired furnishings.
Cleanliness in the hotel is mostly satisfactory, though some guests highlight areas needing more thorough attention, especially in less visible spots. The friendliness and helpfulness of the staff are frequently mentioned as strengths, contributing positively to the guest experience, though some service lapses and the need for better training are noted.
WiFi performance varies with good connectivity in the main building but inconsistency in other areas. The tennis facilities and ample parking are appreciated bonuses, as are the convenient EV charging stations. The hotel is particularly welcoming to families, providing spacious accommodations and family-friendly activities.
While bed comfort receives mixed reviews with some guests enjoying super comfy beds and others finding issues with mattress quality and stability, the overall sentiment suggests a need for further consistency.
In summary, Guyers House Hotel and Restaurant offers a charming and relaxing stay with exceptional location benefits. Continued focus on service consistency and room updates would further enhance the overall guest experience, aligning perceptions more closely with its four-star rating.
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