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Summary of reviewsEmbassy Suites Des Moines Downtown is highly regarded for its exceptional location, enriched by urban vibrancy and scenic river views, making it an ideal base for exploring the many attractions of Des Moines. The hotel's proximity to cultural venues, shopping districts, and the Capitol is a notable feature, allowing guests to conveniently navigate the downtown area on foot. The convenience of nearby highways also adds to its accessibility.
Guests frequently praise the hotel's breakfast offerings, highlighting the extensive and delicious array of options, including a popular made-to-order omelet bar. The complimentary breakfast is seen as a delightful complement to the hotel's strategic locale. The evening cocktail hour also stands out as a pleasant addition, enhancing guests' dining experiences. The staff's friendliness contributes to a welcoming atmosphere, making the breakfast service particularly enjoyable.
The rooms are described as spacious and clean, providing a comfortable retreat with separate living and sleeping areas that are ideal for families and groups. Many appreciate the modern feel and the quiet ambiance of the rooms, contributing to a restful stay. The hotel generally maintains a high standard of cleanliness, thanks to its attentive staff, although occasional inconsistencies in housekeeping have been noted.
The welcoming and accommodating staff are often lauded for their outstanding service across all areas of the hotel, including during breakfast and at the front desk. They play a crucial role in enhancing the overall guest experience.
The indoor pool is well-received, particularly by families with children, and adds to the hotel's family-friendly appeal. While there are some maintenance issues and challenges with parking, the convenience of nearby alternatives offers guests flexibility.
Overall, Embassy Suites Des Moines Downtown receives positive reviews for its comfortable accommodations, excellent location, and superior service, making it a favored choice for travelers seeking a memorable and enjoyable stay in Des Moines.
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