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Summary of reviewsSwissotel Santa Cruz de La Sierra provides a noteworthy experience for guests, primarily due to its modern infrastructure, panoramic views, and superb service. While the location presents challenges regarding safety and accessibility to nearby amenities, it compensates with remarkable vistas, especially at sunset, and promises comfort to those willing to navigate its locational quirks. The new and elegant design of the hotel extends to its spacious, well-maintained rooms, which boast luxurious comforts, including plush beds and expansive bathrooms.
The breakfast service is commendable, appreciated for its wide array of delicious options, despite some guests noting the need for improvements to better align with five-star expectations. Dinner experiences are generally celebrated for their high quality, particularly the excellent meats and the lauded Saturday brunch. Guests enjoy a skillful culinary journey, enhanced by attentive service.
Swissotel excels in cleanliness, with rooms frequently praised for their tidy and well-lit environments, contributing to a luxury experience. However, certain areas, such as the pool, require better maintenance. The pool itself offers stunning city views from its rooftop location but would benefit from improvements in cleanliness and technical aspects.
The standout feature of the hotel is its exceptional staff. Known for their professionalism and warmth, the staff ensures a welcoming atmosphere. Many guests commend their attentive service, contributing significantly to the positive overall experience.
In summary, Swissotel Santa Cruz de La Sierra offers a modern, comfortable retreat marked by superb service and delightful views. While some areas need refinement to meet five-star standards fully, the hotel's strengths in service and aesthetics create a promising stay for visitors.
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