InfoSummary of reviewsCrown & Mitre Hotel in Carlisle is consistently praised for its prime central location, situated amidst key attractions such as the Cathedral, Castle and Tullie House. Guests appreciate the hotel's strategic placement, making it easy to explore shops, restaurants, cafes, bars and the railway station. The historical and architectural charm of the building adds further appeal, making it a favored spot for leisure and business travelers alike.
The dining experience at Crown & Mitre Hotel garners substantial commendation. Breakfast is lauded for its variety and quality, featuring both hot and cold buffet options. Guests particularly enjoy the well-prepared Full English and vegetarian offerings, alongside the attentive service in the elegant dining room. Dinner and bar meals also receive positive feedback for their delicious, well-presented dishes with many guests recommending trying the excellent options served.
Guest rooms are noted for their comfort and cleanliness with many highlighting the spaciousness and grand historical decor. However, there are mentions of dated interiors and some maintenance needs such as peeling wallpaper and insufficient heating during colder months. Bathrooms are generally clean but could benefit from modernization.
Cleanliness throughout the hotel, including rooms and public areas, is a significant strength. Despite occasional remarks about cobwebs and dust in certain corners, the overall tidiness contributes to a positive guest experience.
The hotel staff stand out for their friendly and helpful behavior, contributing significantly to the positive ambiance. Guests appreciate their professionalism and efficiency, although there are occasional mentions of staff being rushed during busy times.
The free WiFi service is generally reliable with good connectivity in most areas of the hotel. Some guests experienced issues with signal strength in specific rooms, but these were typically resolved promptly.
Parking is a mixed experience; while guests appreciate the free and secure parking, the limited number of spaces and difficulty in finding the car park can be problematic, especially for first-time visitors.
The hotel is family-friendly, offering comfortable family rooms and activities for children. Although some guests noted a lack of specific family-oriented amenities, the overall experience is positive with many families recommending the hotel for events such as graduations.
The hotel's central location provides excellent access to Carlisle’s vibrant nightlife, yet manages to offer a peaceful retreat away from the hustle and bustle. Some rooms are positioned to minimize noise from the street and the hotel's own events.
Beds at the Crown & Mitre Hotel receive mixed reviews. While many guests found them comfortable and conducive to a good night’s sleep, some experienced discomfort due to bed size or firmness with reports of noisy or lumpy mattresses.
In summary, Crown & Mitre Hotel is highly regarded for its exceptional location, dining experience, cleanliness and friendly staff. There are areas for improvement, particularly in room modernization and bed quality. However, these do not overshadow the generally positive guest experiences. Show more
InfoSummary of reviewsThe Halston Carlisle is highly regarded for its exceptional location in the heart of Carlisle, providing guests with convenient access to local attractions, shops, and amenities, all within walking distance. The strategic positioning near the train station further enhances its appeal for travelers. Visitors consistently commend the hotel for its remarkable cleanliness and modern, stylish accommodations that combine luxury with comfort, featuring spacious apartments equipped with kitchenettes and thoughtful touches like complimentary snacks and beverages.
Guests frequently praise the outstanding service provided by the hotel's friendly and professional staff, who are eager to assist and enhance the overall experience. Dining at The Halston is a notable highlight, with its restaurant, Penny Blue, receiving accolades for its high-quality offerings and excellent value. Whether dining or enjoying the complimentary in-room breakfast packs, guests are consistently satisfied with the culinary experience.
The Halston Carlisle stands out for its dedication to ensuring a comfortable pet-friendly environment, complete with special amenities for dogs. The cozy and well-furnished rooms provide guests with exceptionally comfortable beds, ensuring a restful stay. Despite the vibrant nightlife surrounding the hotel, the overall atmosphere remains inviting and accommodating, offering a pleasing balance for guests seeking both relaxation and entertainment.
Overall, The Halston Carlisle delivers exceptional value for money with its blend of luxurious accommodations, top-notch services, and strategic location, making it a preferred choice for travelers exploring Carlisle. The hotel's commitment to excellence shines through in every aspect of the guest experience, from dining and service to comfort and pet-friendly amenities. Show more
