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Summary of reviewsSonesta ES Suites St. Louis - Chesterfield is highly regarded for its excellent location, making it an ideal choice for both families and business travelers. Situated in a convenient and upscale area of Chesterfield, the hotel offers easy access to main roads, dining options, shopping venues, and local attractions, providing a blend of comfort and accessibility. The spacious suites are frequently praised for their apartment-like feel, complete with full kitchens and multiple bedrooms, enhancing comfort for long-term stays.
Guests find the rooms to be clean and well-maintained, featuring modern furnishings and amenity updates that elevate the overall stay. The comfortable beds, king-size in some suites, contribute to a restful night's sleep, often described as akin to lounging on clouds. The quiet ambiance of the rooms further supports relaxation, making them ideal for families and groups. Some guests mention occasional inconsistencies in cleanliness, but the majority attest to a positive experience.
The hotel staff is consistently highlighted for their exceptional friendliness and professionalism. The team, notably Amanda, Devon, Jordan, and manager Nicole, are acknowledged for going above and beyond to ensure guest satisfaction, enhancing the welcoming atmosphere from arrival to departure. This level of service significantly elevates the guest experience.
Despite some mixed reviews about breakfast variety and quality, many guests appreciate the availability of a full hot breakfast, particularly the options like bacon, eggs, and pancakes. While some find the grab-and-go breakfast underwhelming, those who enjoy the continental buffet find it satisfactory.
The hotel also caters well to business travelers, offering a practical location with clean facilities that support work-related needs. Additionally, the establishment is accommodating to pets, providing a family-friendly and pet-inclusive environment that is highly appreciated by guests traveling with dogs.
The pool area, when operational, receives favorable feedback, although its occasional closures have disappointed some visitors. Nevertheless, the overall impression of Sonesta ES Suites St. Louis - Chesterfield is overwhelmingly positive, making it a strong choice for travelers seeking comfort, convenience, and a welcoming environment.
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