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Summary of reviewsThe P L Palace Agra enjoys a strategic location in the heart of Agra, allowing guests easy access to key attractions like the Taj Mahal and shopping options such as Cosmos Mall. Many visitors appreciate its central position and the ambiance reminiscent of a five-star property, complete with amenities like a rooftop pool and a gym. Despite its location in a slightly congested area and a minor distance from certain tourist sites, the convenient features and the clean, well-maintained setting enhance its appeal.
Guests consistently commend the breakfast offerings at The P L Palace Agra, noting the good variety of Indian dishes and the overall quality of the buffet. The cleanliness of the dining area and rooms adds to the positive experience, despite some concerns about the cost and occasional temperature issues with the food.
The rooms are frequently praised for their spaciousness, cleanliness, and comfortable mattresses. While there are occasional reports of inconsistent room assignments and certain maintenance issues, the hotel largely provides comfortable accommodations. The urban brewery within the hotel is highlighted for its exceptional ambiance, adding a unique touch to the stay.
The hotel's overall cleanliness meets the expectations of a four-star establishment, with guests noting the pristine conditions and serene ambiance. The attentive staff contribute to maintaining a neat environment, even though there are minor delays in room servicing at times.
Staff at The P L Palace Agra are mostly appreciated for their warm hospitality, particularly individuals like Wasim, Riya, and Raju, who are frequently mentioned for enhancing the guest experience. Despite some reported issues with professionalism and service at the reception, many guests describe their interactions with the staff as friendly, polite, and efficient, establishing a generally positive impression. Overall, the hotel provides a satisfying stay with its convenient location, quality breakfast, and attentive service, although there are areas that could benefit from further improvement.
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