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Summary of reviewsThe Riverside Hotel in Kendal has garnered primarily positive reviews across various categories, marking it as a commendable choice for travelers seeking a charming and accommodating stay.
The location is a standout feature with guests lauding its picturesque setting right on the riverside, offering stunning views of the River Kent. Its central position allows easy access to local attractions, bars, restaurants and shops with the added convenience of nearby train and bus stations. This accessibility, coupled with free parking, makes it an ideal base for exploring both Kendal and the broader region, including the Lake District and Yorkshire Dales. Visitors consistently find it perfect for both leisure and business stays, appreciating the serene atmosphere and scenic river views.
The breakfast at The Riverside presents a generally good experience, characterized by quality and variety, earning praise for its delicious, freshly cooked items and generous buffet options. Positive aspects include good service and a friendly staff, enhancing the picturesque dining atmosphere. However, some guests noted inconsistencies in food quality and preparation, along with concerns about the pre-booking requirement and pricing.
Dinner at the hotel is mostly well-received with guests praising the quality, taste and reasonable pricing of the food, especially pub-style dishes like pie and mash and rump steaks. The Tannery Bar is highlighted for its clean environment and good evening meals. Nonetheless, some guests found the restaurant's menu limited and the ambiance outdated.
Rooms at The Riverside are widely appreciated for their spaciousness, cleanliness and comfortable beds. Family rooms are particularly noted for being generously sized with necessary amenities. While some rooms could benefit from redecorating and improved temperature control, guests typically find the accommodations more than adequate for a comfortable stay.
Cleanliness generally meets high standards with many guests praising the spotless conditions of the rooms and public areas. However, occasional lapses in maintenance, like sticky tables in the restaurant and dated decor, were mentioned.
The staff at The Riverside receives high marks for their friendliness, helpfulness and professionalism. Guests consistently commend the staff for their courteous and efficient service, noting that specific members made notable efforts to enhance their stay.
Wi-Fi service at the hotel is a point of mixed feedback with many guests finding the connection reliable and strong in common areas, while others experienced inconsistent connectivity in rooms.
The hotel's gym facilities are well-regarded, providing modern machines and free weights in a well-equipped environment. Some minor maintenance issues were reported, but overall, guests enjoyed the convenience and quality of the gym.
Pool and spa facilities also receive positive feedback with guests appreciating the cleanliness and relaxing environment. Although the pool is sometimes crowded or cold, the amenities like the hot tub, steam room and sauna contribute to a satisfying leisure experience.
Families find The Riverside particularly accommodating with spacious family rooms and attentive staff making it a favorable option for those traveling with children. Kids enjoy the family pool area and other amenities, although some guests noted thin walls as a minor issue.
Overall, The Riverside Hotel stands out for its excellent location, friendly staff and comfortable accommodations, making it a compelling choice for a pleasant and enjoyable stay in Kendal.
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