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Summary of reviewsBest Western Carlisle South is praised by guests for its convenient location, making it an ideal choice for visitors attending events or exploring local attractions such as Dickinson College and downtown Carlisle. The hotel's proximity to Interstate 81 ensures easy access to various sites, and its surroundings offer pleasant walking spots. Guests frequently remark on the property's combination of convenience, quality accommodation, clean rooms, and welcoming staff, finding it a valuable option for their stay.
The breakfast offerings at the hotel receive favorable reviews, with a diverse selection including waffles, eggs, sausage, bagels, cereals, and yogurt. Visitors appreciate the well-stocked and clean breakfast bar, which features hot items that enhance their morning experience. While there are occasional suggestions for improvement, such as addressing typical hotel fare quality or ensuring food temperature, many guests find the complimentary breakfast accommodating and budget-friendly.
Rooms at Best Western Carlisle South are noted for their inviting and modern qualities. With cleanliness frequently highlighted, guests enjoy comfortable beds and appealing decor, complemented by amenities like microwaves and mini-fridges. Spacious, quiet rooms contribute to a restful stay, alongside modern renovations that add to the hotel's overall positive ambiance. Though isolated issues with cleanliness and room layouts arise, they are exceptions.
The hotel's cleanliness stands out with consistently excellent standards across rooms and public areas, creating a fresh and vibrant environment. Recent renovations enhance the property's appeal, featuring super clean and newly decorated spaces. Despite rare criticisms, guests generally express satisfaction with the hotel's cleanliness and the friendly staff.
Visitors commend the staff for their exceptional service, describing them as friendly, helpful, and professional. The personnel's attentiveness and politeness are frequently noted, adding to the hospitable environment. Employees like Quinn receive specific praise for outstanding customer service, reinforcing the positive experiences of guests.
The beds at Best Western Carlisle South are often described as super comfortable, greatly contributing to a restful night's sleep. With medium-soft mattresses and high-quality pillows, guests liken the sleep experience to that of their own homes. Although a few guests found the beds hard, the majority view the bed comfort as a standout feature of their stay.
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