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Summary of reviewsMercure Epinal Centre receives positive recognition for its central location, offering easy access to popular city attractions, shops, and dining options. This strategic positioning appeals to both leisure and business travelers, with guests appreciating the convenience of exploring Epinal on foot. The hotel's inviting amenities including a swimming pool, sauna, and hammam further enhance the guest experience, complemented by the availability of free parking.
Visitors frequently commend the breakfast experience for its variety and quality, featuring an extensive buffet of local products served in a welcoming ambiance. The hotel’s restaurant also garners favorable reviews for its delicious meals and use of quality ingredients.
Guests praise the rooms for their spaciousness and comfort, particularly noting the high-quality beds which contribute to restful sleep. The clean and modern accommodations, along with practical amenities and areas like the pool and spa, provide a comfortable retreat. Families find the hotel accommodating, with ample room sizes and facilities that cater well to group stays.
The remarkable cleanliness of the hotel is often noted, reflecting the conscientious efforts of the housekeeping staff. Despite minor maintenance issues, the overall condition and appearance of the establishment remain satisfactory for most visitors.
Staff at Mercure Epinal Centre are consistently highlighted for their friendliness and professionalism. Their availability and attentive service greatly contribute to the warm and welcoming atmosphere, enhancing the overall guest experience.
The hotel's spa facilities, while smaller than anticipated, offer a good range of services, providing guests with a relaxing escape. The gym, alongside wellness amenities, earns appreciation though some equipment and space improvements could enhance the experience.
Despite the parking area being a disappointment for some due to its limited and narrow spaces, the hotel manages the space effectively, ensuring a convenient solution for guests. Families, especially, find the hotel a suitable stopover with options for family-sized rooms and child-friendly amenities.
Although some guests debate the establishment's four-star rating due to dated décor in certain areas, the hotel’s commitment to guest satisfaction through its service, comfort, and location makes it a commendable option for those visiting Epinal.
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