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Summary of reviewsThe **Caledonian Hotel 'A Bespoke Hotel'** in Ullapool is well-regarded for its exceptional location. Nestled centrally, it offers easy access to the ferry terminal, the picturesque harbour, town centre and various local amenities including shops, restaurants, pubs and supermarkets. Guests appreciate the stunning sea and harbour views and the location serves as a convenient base for exploring the scenic town and the North Coast 500 route.
The **breakfast experience** is largely praised for its extensive variety and quality, featuring both continental and cooked items, including traditional Scottish fare. The breakfast buffet is well-regarded for being plentiful, fresh and well presented. While a few guests noted minor issues such as the occasional absence of specific items and the cost, the overall feedback indicates a satisfying start to the day.
The **dinner experience** receives mixed reviews. When available, guests enjoy the excellent food, which includes standout dishes like fish and chips and sea bass, all served in a pleasant ambiance by friendly staff. However, challenges such as limited menu options and occasional service issues can occur. The restaurant's popularity means it can be fully booked, necessitating advance reservations. At times when dinner service is unavailable, the hotel permits guests to bring takeaway food.
The **rooms** present a varied experience due to ongoing renovations. Newly refurbished rooms are praised for their modern aesthetics, cleanliness and comfort, featuring amenities like tea and coffee facilities. However, older rooms can feel dated, small and noisy with maintenance issues and low water pressure in some bathrooms. Guests staying in newly updated rooms generally reported a more positive experience.
**Cleanliness** at the hotel is consistently high with guests frequently noting the spotless condition of rooms and common areas. Modern updates have improved the general ambiance, although occasional minor maintenance issues were noted. Overall, the hotel's cleanliness standards leave a positive impression.
The **staff** are one of the hotel's standout features, receiving high praise for their friendliness, professionalism and efficiency. Guests consistently describe the staff as accommodating and helpful, significantly enhancing their overall stay experience.
**WiFi** connectivity receives mixed reviews. Some guests find it strong and reliable in certain areas like the lobby, while others report poor and temperamental connections, especially in rooms, affecting their overall satisfaction.
**Parking** is ample and convenient with free on-site and nearby options, including EV chargers. While peak times can occasionally lead to limited spaces, the general consensus is that parking is well-managed and stress-free.
For **families**, the hotel offers a welcoming and accommodating atmosphere, featuring spacious family rooms and suites. The pet-friendly policy further adds to its appeal for those traveling with pets.
Finally, **beds** at the hotel are generally comfortable and well-received, though there are occasional complaints about bed size and firmness. Overall, most guests enjoy a restful night's sleep.
The **dog-friendly** nature of the hotel is frequently praised with dogs welcomed warmly and dedicated areas provided for their comfort. This makes the Caledonian Hotel an appealing option for guests traveling with pets.
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