InfoSummary of reviewsSunday Box Hill Burford Bridge Hotel, located at the foot of Box Hill in the picturesque Surrey Hills, offers visitors a tranquil retreat with easy access to nature trails, the charming town of Dorking and local attractions like Denbies Wine Estate. The hotel's beautiful grounds and the idyllic backdrop make it a prime choice for nature enthusiasts and those seeking respite from the hustle and bustle of London, despite minor inconveniences such as road noise from nearby motorbikes.
Guests generally enjoy the breakfast experience, praising the friendly service, variety of food options and the accommodating nature of the staff. The breakfast spread is described as plentiful and tasty, catering to various dietary needs. However, some have noted issues with food temperature and organization during busier times.
The hotel's dining experience receives favorable reviews with most guests highlighting the quality of the food and the charming ambiance of the restaurant. Despite some concerns about menu variety and pricing, the overall dining experience is considered positive.
The rooms at the hotel receive mixed feedback. Many guests appreciate the comfortable and spacious accommodations with some rooms offering beautiful garden views and modern furnishings. However, there are notable complaints about dated and worn-out rooms, cleanliness issues and maintenance problems, particularly in the bathrooms.
Cleanliness throughout the hotel is inconsistent with some guests praising the well-maintained rooms and hotel grounds, while others cite specific hygiene issues and subpar maintenance in certain areas.
The standout feature of the hotel is its exceptional staff, who are frequently praised for their friendliness, helpfulness and attentiveness. Despite a few instances of less welcoming service, the staff's dedication to guest satisfaction significantly enhances the overall experience.
The outdoor swimming pool is another highlight, described as large, well-maintained and perfectly heated. Guests enjoy the pleasant setting, making it a favorite spot for relaxation and family activities, although occasional maintenance issues have been mentioned.
Families find the hotel to be accommodating with the outdoor pool and spacious grounds providing entertainment for children. Despite the need to book multiple rooms for larger families, the hotel succeeds in creating a child-friendly environment.
Finally, the beds at Sunday Box Hill Burford Bridge Hotel are often praised for their comfort with many guests noting that the large and cozy beds contribute to a restful night's sleep. While a few have mentioned issues with mattress comfort, the overall feedback remains positive.
In summary, Sunday Box Hill Burford Bridge Hotel offers a serene and scenic setting with commendable service, comfortable accommodations and enjoyable amenities. While there are areas for improvement, particularly in room maintenance and cleanliness, the positive aspects overwhelmingly contribute to a satisfying stay for many guests. Show more
InfoSummary of reviewsThe The White Horse - A Heartwood Inn in Dorking is a charming and historical hotel located conveniently on the high street, just 20-25 minutes' drive from Gatwick Airport. Despite the central location, guests have described the hotel as quiet and peaceful. The breakfast menu offers a good selection of high-quality food with some complaints about slow service. The dinner selection is great and praiseworthy, although some found it a bit pricey. The rooms are spacious, stylishly decorated and comfortable with some guests describing them as the best they've ever stayed in. The hotel is exceptionally clean with modern and sensible layouts for the bathrooms. The hotel boasts a fantastic staff who are friendly, helpful and professional. Parking can be tricky and limited, but reception provides wonderful service to help secure spaces. The beds are extremely comfy and provide a great night's sleep, although some reviewers note issues with pillows and sheets. The historical charm of the hotel is a highlight with a balance of modern facilities and authentic, old-world charm. Overall, the The White Horse - A Heartwood Inn provides travelers with a lovely and comfortable stay. Show more
