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Summary of reviewsHoliday Inn Ashford - North A20 by IHG consistently receives positive reviews from guests, highlighting its strategic location, exceptional service, and family-friendly accommodations. Nestled in a tranquil rural setting, the hotel offers a convenient base for exploring the Kent area or as a stopover before heading to the Eurotunnel or ferries. Its proximity to major transport links like the M20 and A20 ensures easy access for travelers. The hotel provides ample free parking, further adding to the convenience for those arriving by car, and maintaining a peaceful and quiet atmosphere.
Breakfast at the hotel is highly praised for its diverse and abundant selection, including traditional full English and continental options, with attentive service from the breakfast team enhancing the experience. The Hop Pickers restaurant stands out for its high-quality dinner offerings, and the option for children to eat for free is an attractive perk for families. Guests commend the delicious food, especially mentioning dishes like perfectly cooked steak and fish and chips.
The spacious and comfortable rooms are frequently lauded, particularly those accommodating families. Recent refurbishments have ensured rooms are clean and well-equipped, featuring comfortable beds with a choice of pillows, tea-making facilities, and large TVs. While some furnishings may show slight wear, the overall quality and cleanliness of the accommodations contribute to a valuable stay.
Staff at the hotel receive consistent accolades for their friendly and helpful nature, with specific team members recognized for their outstanding service. This level of hospitality fosters a welcoming and enjoyable environment for all guests.
Despite a mixed response to the Wi-Fi service being free only in the lobby and requiring a fee in the rooms, the connection is generally regarded as strong throughout the premises. Guests appreciate the clean and modern decor of the hotel, which complements its inviting ambiance. The combination of these elements makes Holiday Inn Ashford - North A20 a well-rounded, budget-friendly choice that offers great value for its three-star rating, delivering more than expected in terms of service and comfort.
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