InfoSummary of reviewsBLUESEA Costa Jardin & Spa, nestled in a serene and picturesque area, provides a charming base for visitors looking to explore the island. The hotel's tranquil location offers easy highway access and breathtaking views of Teide and the mountainous landscape, adding to its appeal. Typical Canarian architecture and ample parking in a peaceful neighborhood enhance the overall experience.
The breakfast buffet at the hotel includes a commendable selection of items such as pancakes, omelettes, cereals and traditional American breakfast staples, although several guests noted a need for more variety and better quality. Dinner also received mixed feedback with some appreciating the well-prepared food while others criticized the repetitive menu and the lack of seasoning.
Guests frequently commend the spacious and comfortable rooms, especially for their terrace views and large wardrobe space. However, the rooms' dated furnishings and occasional noise disturbances detract from the experience. Cleanliness is another area where feedback varies with some guests appreciating the overall upkeep, while others pointed out specific issues like inconsistent cleaning standards.
The staff at BLUESEA Costa Jardin & Spa are highly praised for their exceptional service and friendliness, significantly enhancing the guest experience. The spa offers good facilities and reasonable prices, although there were mentions of occasional closures and non-functional elements. The pool area is a highlight for many, especially families, thanks to its cleanliness, fun slide and relaxing jacuzzi.
Families find the hotel very accommodating with dedicated entertainment for children and an overall peaceful atmosphere. The value for money and the family-friendly services provided are well-appreciated, though there are minor suggestions for more children-specific activities.
However, the comfort and cleanliness of the beds received substantial criticism with reports of uncomfortable, worn-out mattresses. The four-star rating is contested by several guests who feel the hotel falls short of this standard, emphasizing a need for renovations and improvements.
Overall, while BLUESEA Costa Jardin & Spa boasts stunning views, friendly staff and family-friendly amenities, areas such as dining variety, room updates and bed comfort present opportunities for enhancement to meet guests' expectations. Show more
