Info
Summary of reviewsThe Crowne Plaza San Francisco Airport by IHG is celebrated for its strategic location near San Francisco International Airport, making it a prime choice for transit passengers and travelers on business or leisure trips. The hotel’s convenient airport shuttle service and easy access to major freeways enhance its appeal, alongside a peaceful suburban atmosphere that's just a short drive from San Francisco's main attractions.
While the breakfast and dinner services receive mixed reviews, the breakfast is praised for its quality, restaurant-style service, and friendly staff, though it isn't always included with the room, and options could be more varied. Dinner services are also well-received when available, but guests sometimes face restricted restaurant hours and limited menu options, prompting them to seek outside dining alternatives.
Guests consistently commend the hotel rooms for their cleanliness and comfort, particularly the beds, which are noted for being exceptionally restful. However, the age of the facilities and some maintenance issues, like non-functioning amenities, suggest that updates could improve the experience.
The hotel staff are a highlight, often described as friendly, accommodating, and professional. Notable mentions of specific staff members highlight their dedication to providing excellent customer service, further enhancing travelers' overall stay. The indoor pool, when available, offers a pleasant escape with its skylight feature, though operational status should be checked in advance.
For business travelers, the Crowne Plaza offers practical amenities and generous conference spaces despite some dated facilities. The ease of the check-in process, reasonable pricing, and the reliable shuttle service are beneficial for those on tight schedules. The hotel's cleanliness and proximity to the airport make it a convenient and comfortable choice for business and layover stays alike, even with a few areas for improvement noted by some guests.
Overall, the Crowne Plaza San Francisco Airport maintains a favorable reputation for its comfortable accommodations, friendly staff, and strategic location, making it a well-regarded option for travelers in the San Francisco area.
Show moreRead review summaries for all categories
Categories