InfoSummary of reviewsEmbassy Suites By Hilton Oklahoma City Northwest is a highly regarded hotel known for delivering a consistently exceptional experience, as reflected in numerous positive guest reviews. Situated in a strategic location, the hotel offers easy access to downtown Oklahoma City, popular attractions, and medical facilities like Integris Baptist Hospital. Visitors appreciate the hotel's peaceful surroundings and picturesque views, particularly of Devon Tower, which enhance the comfort of their stay.
Breakfast is a standout feature, receiving accolades for its variety and quality. Guests rave about the buffet, which includes made-to-order omelets, pancakes, French toast, and the much-celebrated cinnamon rolls. The breakfast service, marked by cleanliness and friendly staff, adds significant value to the stay, complemented further by a complimentary happy hour.
The rooms at Embassy Suites are praised for their modern design, spaciousness, and cleanliness. Guests enjoy the elegant suite layouts, comfortable beds, and breathtaking views from select rooms. The overall property continues this theme of modern appeal with well-maintained facilities, ensuring a restful and pleasant ambiance.
Cleanliness is a major highlight, with guests applauding the immaculate condition of both the rooms and common areas. The hotel's commitment to maintaining a pristine environment, alongside its modern amenities, deepens the overall satisfaction for those seeking comfort and peace of mind.
The staff at Embassy Suites further elevate the guest experience with their professionalism, friendliness, and willingness to assist, creating a welcoming atmosphere. Notable staff members often receive personal mentions for exceeding expectations.
While the indoor pool receives mixed feedback due to occasional issues, many guests still enjoy it for its cleanliness and family-friendly environment. The well-lit complimentary parking area, equipped with security measures, adds convenience and safety, especially for electric vehicle owners due to the available EV chargers.
Overall, Embassy Suites By Hilton Oklahoma City Northwest excels as a top-tier choice for visitors, combining strategic location, exceptional service, and comprehensive amenities, earning it a reputation for high-quality accommodations akin to a five-star hotel. Show more
InfoSummary of reviewsThe 'Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK' garners praise for its strategic and convenient location. Guests appreciate its proximity to downtown, dining options, shopping areas and major attractions, making it an ideal choice for various purposes such as conferences, events and medical visits. The location is noted for being clean, safe and accessible, offering good value, especially for budget-conscious travelers.
Breakfast at the hotel receives mixed reviews. Most guests appreciate the cleanliness and quality of items like biscuits, gravy and coffee. However, there are recurring complaints about the lack of variety, particularly the absence of breakfast meats and other items such as fruit and yogurt. Despite these critiques, many still find the breakfast service to be decent.
The rooms are often praised for their spaciousness and comfort with clean and comfortable beds contributing to a restful stay. Guests appreciate the aesthetically pleasing layout and well-equipped nature of the accommodations. However, there are some noted areas for improvement, including occasional cleanliness issues and outdated decor. Problems such as low water pressure and inadequate hot water have been reported, but overall, the room quality is considered satisfactory for the price.
Cleanliness is a mixed bag with some guests commending the clean facilities and comfortable rooms, while others report significant issues like mold, dirty carpets and sightings of roaches. Despite these concerns, the presence of helpful and friendly staff adds positively to the guest experience.
The staff at the hotel are frequently highlighted for their friendliness and helpfulness, particularly those at the front desk. Specific employees are praised for their excellent customer service and accommodating nature. While there are occasional reports of unhelpful or rude staff, these are exceptions in the otherwise positive feedback.
WiFi service at the hotel is inconsistent with experiences ranging from good connectivity to significant issues such as extremely slow speeds or non-functional WiFi during stays.
The pool experiences are also varied with some guests describing great facilities while others report issues like green, cloudy water or the pool being out of order without prior notice.
Guests' experiences with the beds are mixed as well. Many find the beds and pillows to be comfortable, though some report issues with hard mattresses and concerns about cleanliness. Inconsistent hot water in showers is another noted issue, though less widespread.
Overall, despite some areas needing improvement, the Country Inn & Suites by Radisson, Oklahoma City at Northwest Expressway, OK, remains a reasonable choice for budget-conscious travelers. Its convenient location, spacious rooms and friendly staff contribute to an overall satisfactory stay. Show more