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Summary of reviewsCJ GRANDE by Jesway Hotels & Resorts is a popular choice among travelers due to its prime location in the heart of Kochi, offering convenient access to city attractions and a nearby metro station for easy navigation. Guests appreciate the blend of comfort and connectivity, allowing them to explore local culture and vibrant city life seamlessly. The hotel provides a clean and comfortable lodging experience with well-decorated and spacious rooms. Although room service may need slight improvement, the staff's exceptional and helpful demeanor enhances the overall guest experience.
Cleanliness is generally well-maintained, with guests noting the tidy conditions of rooms and communal areas, including air-conditioned spaces that add to their comfort. While there have been occasional hiccups, such as cigarette odors and lack of basic provisions in some rooms, the overall standards of cleanliness significantly contribute to a pleasant stay.
A standout feature is the hotel's staff, who are consistently praised for their friendliness, welcoming nature, and dedication to good service. Their helpfulness and politeness ensure a relaxing stay, further complemented by the hotel's strategic location near popular sightseeing spots. Despite a minor note on improvement needed for water assistance, the staff's commitment to guest comfort earns high marks from visitors. Overall, CJ GRANDE by Jesway Hotels & Resorts offers an enjoyable stay with a strong emphasis on location, comfort, cleanliness, and excellent service.
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