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Summary of reviewsApm Inn & Suites offers a strategically central location that is highly appreciated by guests, making it ideal for dining and shopping enthusiasts. The proximity to various restaurants and businesses facilitates easy exploration of local culinary and retail options. Located near downtown and major highways, the hotel serves as a convenient base for guests looking to access nearby attractions like Sheetz, Dollar General, and the Hagerstown shopping center.
The room accommodations at Apm Inn & Suites receive mixed reviews, with many guests praising the spaciousness and cleanliness. Most rooms are described as well-maintained, with comfortable beds and useful amenities like fridges and microwaves. However, some reviews indicate inconsistencies in cleanliness, with reports of dirt, lingering odors, and logistical issues like payment problems. Despite these challenges, the hotel often provides a comfortable and budget-friendly stay.
Cleanliness is a noted concern at the hotel, with feedback highlighting issues in both private rooms and shared spaces. There are mentions of unswept floors, unpleasant smells, and bugs, which negatively impact the overall guest experience. While some rooms are deemed clean enough for a night's stay, a stronger emphasis on maintenance and cleaning would greatly improve guest satisfaction.
The staff at Apm Inn & Suites frequently receive praise for their friendly and accommodating service. Guests appreciate the patience and helpfulness of the front desk team, with specific accolades for staff members like Angela. Although there are occasional negative encounters, especially with management, the overall impression is that the staff are committed to meeting guests' needs with genuine friendliness.
Comfortable beds are a positive highlight at Apm Inn & Suites, contributing to a restful night's sleep. Many guests appreciate the comfort of king-sized beds and crisp bedding, although mixed opinions persist regarding issues such as hard mattresses and cleanliness concerns. Despite these drawbacks, the comfort of the beds remains a significant factor in the overall positive experience for many guests.
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