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Summary of reviewsVillas Supreme Hotel, nestled amidst lush greenery and offering stunning views of the Atlantic forest and the sea, is a serene escape perfect for nature lovers and those seeking peace and quiet. Beautifully situated on a hill, the hotel provides breathtaking vistas from the balcony and pool area, though accessing the beach requires navigating a steep descent. Its tranquil ambiance makes it ideal for family and friends' leisurely activities, though having a car is recommended due to its somewhat isolated location.
The hotel’s breakfast receives mixed reviews with many guests finding it varied, tasty and well-served, while others noted issues like repetitiveness and disorganization. Dinner offers high-quality meals praised for their deliciousness, but is hampered by slow and understaffed service, high prices and limited dining options.
Accommodations are largely praised for being spacious, airy and comfortable with some rooms featuring private pools and balconies. However, inconsistency in maintenance and cleanliness is a concern with reports of mold, odors and outdated furniture. Cleanliness issues extend to common areas with complaints about dirty pools, bathrooms and overall facility neglect.
The hotel staff is commended for their politeness, friendliness and attentiveness, creating a welcoming environment. However, there are some mentions of inefficiency, particularly with front desk operations.
Wi-Fi service is frequently described as weak and unreliable, primarily functional only around the pool area. The gym and sauna facilities are currently under maintenance, leaving them non-operational.
The swimming pools are often highlighted as a major positive with many guests enjoying the beautiful views and tranquility they offer. However, cleanliness and maintenance issues have been raised.
Nearby beaches are picturesque but not easily accessible from the hotel, necessitating a drive or a taxi for most guests. The parking area, while offering plenty of spots, is unorganized and difficult to navigate.
Despite minor issues, the hotel is highly regarded for its family-friendly atmosphere, providing spacious accommodations and numerous children’s activities, making it a great choice for family vacations. Overall, Villas Supreme Hotel offers a promising yet somewhat inconsistent experience, excelling in natural beauty and staff service but needing improvement in maintenance, cleanliness and access to amenities.
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