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Summary of reviewsHampton Inn & Suites Ontario is highly regarded for its superb location, strategically positioned near the Ontario Mills Mall, making it an ideal choice for both leisure and business travelers. The convenience of nearby shopping and dining options, along with easy access to major attractions, enhances its appeal. Guests largely commend the breakfast experience for being complete and delicious, catering to varied tastes, although some suggest an extension of the breakfast hours and a broader food selection.
Cleanliness is a standout feature, with guests commending the consistently immaculate state of both rooms and common areas. The hotel's dedication to a clean environment, along with its welcoming atmosphere, is frequently appreciated. Despite some feedback indicating that the rooms could benefit from modernization, guests still find them spacious and comfortable, albeit with some noting the lack of certain amenities like a fridge and microwave.
The hotel staff receives exceptional praise for their friendliness, professionalism, and accommodating service, significantly enhancing the guest experience. The reception team, in particular, is highlighted for their warm and empathetic approach. Beds at the hotel are another highlight, with many guests enjoying a comfortable sleep experience. While there are occasional reports of discomfort due to sagging or overly firm mattresses, the bedding generally receives high marks for comfort.
Overall, Hampton Inn & Suites Ontario offers a favorable combination of location, cleanliness, and exceptional service, making it a reliable choice for visitors seeking a satisfying stay.
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