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Summary of reviewsThe Renaissance Chicago O'Hare Suites Hotel is widely praised for its strategic location, making it a preferred choice for travelers seeking easy access to both Chicago O'Hare Airport and the city's attractions. The convenient shuttle service and proximity to the CTA Blue Line facilitate hassle-free exploration of downtown Chicago. The hotel’s accessibility is enhanced by nearby motorways that lead to popular destinations, although some guests mention limited dining options within walking distance.
The breakfast at the hotel offers several positive aspects, with guests enjoying the quality of the buffet, particularly the sweet fruit selection and delicious omelettes. The Asado Urban Grill receives compliments for its excellent food and service, adding to the pleasant dining experience. The on-site Starbucks is a welcome feature for coffee enthusiasts, though some guests find the breakfast prices high and note the absence of a complimentary option.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and thoughtful layout, providing modern amenities like fridges and large TVs for a comfortable stay. Guests are impressed by the cleanliness and decor, contributing to a cozy and welcoming environment. Though minor issues such as a musty smell or temperature control are noted, the staff's friendliness and professionalism enhance the overall experience.
Cleanliness is highlighted as a standout feature, with well-maintained common areas including the pool and gym. The property’s interior is described as beautifully furnished, offering a luxurious ambiance. The staff receive commendations for their exceptional helpfulness and courteous service, leaving a lasting positive impression on guests.
The pool area is a popular attraction, appreciated for its cleanliness and additional amenities like a hot tub and sauna. It offers a kid-friendly environment with movie screenings, creating a pleasant atmosphere for families. While parking is ample, guests note dissatisfaction with extra charges, finding the cost higher than initial expectations.
Families find the hotel highly accommodating, with spacious suites offering a separate living area that enhances comfort during their stay. The family-friendly amenities and entertainment options make it a favored choice for repeat visits.
Guests generally enjoy the comfort of the beds, although some suggest improvements to sofa beds to match the quality of the main beds. There is widespread satisfaction with the traditional beds, contributing to a restful experience.
Overall, Renaissance Chicago O'Hare Suites Hotel offers a convenient, clean, and comfortable stay complemented by attentive service, making it an excellent option for both families and travelers seeking proximity to Chicago's attractions and the airport.
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