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Summary of reviewsHyatt Place Chicago O'Hare Airport garners positive reviews across several key categories. The hotel's location is frequently praised for its strategic positioning between O'Hare International Airport and attractions like the Allstate Arena, making it convenient for both business and leisure travelers. The efficient shuttle service and the proximity to dining and entertainment options further enhance its appeal, despite occasional noise from nearby highways.
Breakfast receives mixed feedback; many guests find it good and appreciate the variety, while some suggest improvements in service hours and food selection. Dinner options are similarly well-regarded for quality but critiqued for limited choices and high prices, although the friendly staff and well-stocked bar contribute positively to the dining experience.
The rooms are a highlight, noted for their spaciousness, comfort and cleanliness. Modern design and functionality with comfortable beds contribute to a satisfactory stay, despite occasional noise issues. Cleanliness extends to common areas with most guests describing the hotel as very well-maintained, although a few note sporadic lapses.
Staff service stands out with high marks for friendliness, professionalism and efficiency. Guests particularly appreciate the front desk, kitchen and housekeeping staff for their exceptional dedication to service, despite a few instances of unresponsiveness.
Free Wi-Fi is generally reliable, supporting streaming services and convenient connectivity, although some guests wish for better information on accessing it. The gym and pool are well-received, providing valuable amenities, though the pool's cleanliness could be improved. Parking, while available, incurs additional costs and some inconvenience due to ongoing construction and limited space.
Families find the hotel accommodating with spacious rooms and a kid-friendly pool, though occasional noise from other guests can be a drawback. Beds receive high praise for comfort, contributing to restful stays.
Overall, Hyatt Place Chicago O'Hare Airport provides a modern, clean and comfortable environment suitable for budget-conscious travelers, offering a blend of convenience, good amenities and exceptional staff service with room for minor improvements in dining options and parking facilities.
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