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Summary of reviewsThe Crowne Plaza Fredericton Lord Beaverbrook, an IHG Hotel, enjoys an enviable location in downtown Fredericton, offering guests easy access to venues, bars, restaurants, shops and local attractions. The hotel's central position by the serene St. John River and scenic walking trails garners high praise for both its convenience and picturesque views. Visitors appreciate the proximity to the vibrant Queen Street scene, the weekly market and the popular waterfront area, all contributing to a seamless blend of urban convenience and natural beauty.
Guests consistently highlight the cleanliness, comfort and quality of the hotel's facilities. The historic charm of the renovated building, combined with the attentive and friendly staff, enhances the overall experience, making visitors feel welcome and well cared for. The on-site restaurant and well-maintained rooms align perfectly with the stellar location, ensuring an enjoyable stay.
The breakfast experience is generally positive with many guests enjoying the delicious variety and healthy choices. High praise is directed at the dining staff for their excellent service. However, there are some concerns about the breakfast not being included in the room price and occasional issues with the buffet quality. Despite these drawbacks, the quality of the food and staff dedication balance out the negatives.
Dinner at the hotel's restaurant and Joyce Pub receives consistently positive feedback. Guests describe the food as excellent and the service as friendly and attentive. With a varied and tasty menu, the dining experience is well-regarded, aside from a rare instance of disappointment.
Rooms at the hotel are mostly celebrated for their comfort and cleanliness. Guests enjoy the comfortable beds, quiet surroundings and spaciousness of river-view and corner rooms. The efficient check-in process and occasional room upgrades are appreciated. However, some guests find certain rooms smaller than expected with calls for updates and improved cleanliness practices.
The hotel's cleanliness gets mixed reviews. While many guests find the premises and shared areas like the lounge well-maintained and cozy, there are notable discrepancies in room maintenance. Issues such as visible dust, inadequate bathroom lighting and outdated features were mentioned. Nevertheless, the friendly and accommodating staff positively impact the overall guest experience.
Exceptional service is a hallmark of the hotel with the staff consistently receiving high praise for their helpfulness, friendliness and professionalism. The restaurant staff also contribute significantly to positive dining experiences. Despite isolated issues, the team’s dedication and accommodating nature stand out.
The pool area offers nice amenities like a large pool and hot tub, appreciated by both kids and adults. However, issues such as hot and humid conditions, low water levels and cleanliness concerns were noted. Better upkeep and maintenance could improve this facility to match the hotel’s reputation.
Overall, the beds receive high praise for comfort and cleanliness, contributing to a restful stay. Despite occasional remarks about mattresses being too hard, the consensus is that the beds significantly enhance the guest experience.
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Heated Pool Indoor Pool Pool Lap Lanes
Hotel with Rooms With Jacuzzi / Hot-tub
