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Summary of reviewsGeorge and Abbotsford Hotel, situated in the scenic town of Melrose, benefits from a prime location, offering guests convenient access to local attractions, dining options, and transport links to Edinburgh. The hotel's picturesque setting is complemented by ample parking facilities and a charming beer garden, creating an inviting environment for visitors. While the decor may be somewhat dated, the warm and welcoming staff make up for it by providing excellent service and creating a family and pet-friendly atmosphere.
Guests generally enjoy the traditional Scottish breakfast, which is noted for generous portions and excellent taste, despite occasional service delays and limited vegetarian options. Dinner at George and Abbotsford is particularly praised, with varied menu choices showcasing superb quality and local flair. The clean and pleasant dining space, along with attentive staff, enhances the overall dining experience, whether in the restaurant or the lively bar.
Accommodations at the hotel feature spacious and comfortable rooms, with clean bedding and a peaceful ambiance prevailing, despite some noise issues from nearby areas. The decor and furnishings are in need of updating, and the bathrooms have received criticism for their dated appearance and cleanliness concerns. Nevertheless, guests often find the room quality adequate for the pricing, appreciating the comfort and attentiveness of the staff.
Cleanliness standards show inconsistency, with some rooms being spotless and others displaying signs of neglect. While the hotel retains elements of its historic charm, improvements in maintenance and cleaning practices could bolster its appeal.
The staff at George and Abbotsford are consistently praised for their friendliness and helpfulness, contributing significantly to the hotel’s inviting atmosphere. Excellent customer care is a hallmark, with staff members such as Graham, Claire, and Janette providing personalized attention to enhance guest experiences.
Parking amenities are notably advantageous, offering ample and secure spaces that ease the stress of town exploration. Comfortable beds with quality bedding further add to the pleasant stay, although some varied preferences regarding firmness and size of beds are noted.
Overall, George and Abbotsford Hotel offers a charming and convenient base for travelers looking to explore Melrose and the Scottish Borders, with its exceptional location, friendly staff, and satisfactory dining and accommodation options standing out.
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