Info
Summary of reviewsMartin's Manoir is widely praised for its prime location by the serene Lake Genval, offering a tranquil and picturesque setting surrounded by nature. Guests enjoy the peaceful ambiance and stunning views, making it an ideal retreat near Brussels, perfect for relaxing escapes and delightful walks in the forested park. Despite some accessibility challenges, the calming atmosphere and beautiful surroundings are highly appreciated.
The breakfast experience at Martin's Manoir stands out for its exceptional variety and quality. The extensive breakfast buffet, including gluten-free and lactose-free options, caters to diverse dietary needs and is consistently praised for its freshness and presentation. The breakfast area provides a magnificent view of Lake Genval, enhancing the overall dining experience. Even though some guests experienced inconsistencies when breakfast was served in less traditional settings, the overall breakfast offering remains memorable and satisfying.
Dinner at Martin's Manoir is also highly regarded with the hotel restaurant offering a charming ambiance and delightful views of the lake. Guests commend the varied menu and quality of the cuisine, although there are occasional critiques of overcooked dishes. The outdoor terrace at 'Genval les Bains' is particularly favored, adding to the charming lakeside dining experience. Given its popularity, reservations are recommended.
The rooms at Martin's Manoir receive positive remarks for their spaciousness and comfort with many guests noting the peaceful environment and comfortable beds. Cleanliness is frequently highlighted, though some guests feel the rooms are outdated and in need of modern updates, such as improved sound insulation and better amenities. Despite these points, the unique charm and spacious nature of the rooms contribute to a pleasant stay.
The hotel's cleanliness generally meets guest expectations with many praising the clean and spacious bathrooms and overall hygiene. While some issues such as worn furniture and stained carpets are occasionally mentioned, the hotel's friendly staff and responsive service significantly enhance the staying experience.
The staff at Martin's Manoir receives commendations for their warmth, friendliness and professionalism. Guests appreciate the warm welcome and attentive service throughout their stay with special mentions of the multilingual capabilities of the staff, ensuring seamless and pleasant interactions. The exceptional service at reception, the bar and the restaurant, combined with adherence to Covid measures, reinforces the hotel's reputation for outstanding hospitality.
Guests generally find the beds comfortable with many praising the quality and size of the beds. While there are mixed reviews concerning mattress firmness, the majority of feedback emphasizes the comfort and good quality of the beds. Overall, Martin's Manoir provides a serene and comfortable stay with an exceptional culinary experience and top-notch service.
Show moreRead review summaries for all categories
Categories
