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Summary of reviewsLa Veranda Hotel & Restaurant is celebrated primarily for its stunning location and serene natural surroundings. Nestled in the lush jungle of Minca with picturesque views of Santa Marta and the mountains, it offers a peaceful retreat near local attractions like Pozo Azul and nearby waterfalls. The hotel's tranquil environment, often adorned with various birds and hummingbirds, along with impeccable facilities including a charming pool area, contributes to a relaxing and enjoyable experience. The incredible sunsets viewed from the hotel add to its appeal as an idyllic getaway.
Guests commend the breakfast offerings for their quality, variety and generous portions with items like pancakes, granola bowls and options for vegans and vegetarians receiving particular praise. The dining experience in the evening is equally impressive with a variety of delectable dishes such as shrimp pasta and steak. The friendly service and the ambiance of the restaurant, enhanced by beautiful views, make dining a highlight despite slightly higher prices and occasional inconsistencies.
The rooms at La Veranda are highly regarded for their comfort, cleanliness and modern décor. Guests praise the spaciousness, quietness and essential amenities provided, including air conditioning and lockers in shared rooms. Although there are minor concerns about room sizes, lack of windows and occasional noise, the overall experience remains positive.
Cleanliness is a prominent feature with daily cleaning services ensuring well-maintained rooms and common areas. Despite a few noted maintenance issues, the immaculate state of the hotel enhances its inviting atmosphere. The staff's friendliness and helpfulness significantly enrich guests' experiences, although some minor improvements in training could be beneficial.
The Wi-Fi service presents mixed results, working well enough for activities like remote work but sometimes suffering from instability, particularly during adverse weather conditions. The spa, though small, provides a relaxing environment with praise for its massages despite some facilities occasionally being non-operational.
The pool area stands out for its beauty, cleanliness and stunning views, especially during sunset. It provides a perfect setting for relaxation, although the presence of non-guests using the pool and occasional issues with water clarity were noted. Families find La Veranda particularly welcoming with spacious family rooms and amenities catering to children.
Beds across various room types are generally comfortable with high-quality mattresses and bedding enhancing sleep quality. Despite some minor discomforts in dormitory beds and thin blankets, the overall feedback is positive.
In essence, La Veranda Hotel & Restaurant offers an exceptional experience characterized by its beautiful setting, excellent facilities and welcoming atmosphere. Despite some minor drawbacks, it stands out as a top choice for those seeking relaxation, excellent food and a cozy environment in the heart of nature.
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