Info
Summary of reviewsNestled directly by the serene waters of Lake Heidensee, Aparthotel am Heidensee offers an idyllic retreat on the outskirts of Schwerin. The hotel's prime location is frequently praised for its tranquil ambiance, picturesque marina and accessibility to both natural attractions and urban amenities. Visitors appreciate the peaceful surroundings, perfect for leisurely walks and relaxation, as well as the ease of exploring Schwerin and its iconic castle through convenient public transport.
The breakfast service at Aparthotel am Heidensee consistently garners rave reviews. Guests highlight the rich and varied selection, featuring fresh ingredients and delicious scrambled and fried eggs. The breakfast buffet is considered a great value with plentiful and beautifully presented food, complemented by an attentive and accommodating staff. Many guests enjoy the added convenience of a bread delivery service, catering to self-catering preferences and the option to dine on the terrace or balcony.
The accommodations are another standout feature. Guests frequently mention the spacious, well-equipped apartments with modern, tastefully decorated interiors. Large balconies or terraces offer stunning views of the lake and marina, enhancing the tranquil ambiance. The cleanliness of the rooms is another highlight with many guests praising the spotless and well-maintained facilities, fresh-smelling bed linen and regular provision of clean towels.
Exceptional service further elevates the guest experience. The staff are described as friendly, accommodating and highly attentive, ensuring a warm welcome and a pleasant stay. Reception is particularly noted for its efficiency and personalized care, providing valuable tips to enhance the visit.
Despite the overall positive reviews, a few aspects could be improved. The Wi-Fi service is often reported as weak and unstable with limited coverage in certain areas of the apartments. The beds receive mixed feedback with some guests finding them too soft or prone to slipping, although the general consensus indicates a comfortable sleep experience. For dog owners, while the hotel is praised for its dog-friendly amenities, certain features such as outdoor metal stairs and high hedges could be more accommodating.
Parking facilities at Aparthotel am Heidensee receive positive remarks with ample, free and easily accessible spaces directly in front of the apartments, adding to the overall convenience.
In summary, Aparthotel am Heidensee is highly recommended for its tranquil location, exceptional breakfast, spacious and clean accommodations and outstanding service. While minor improvements could enhance the experience further, the hotel provides a rejuvenating escape in beautiful surroundings, ideal for both short getaways and extended stays.
Show moreRead review summaries for all categories
Categories
Aparthotel with Free Wi-Fi
