The hotel offers wheelchair access to common and public areas and has a lift. Rooms and facilities are designated for disabled guests, including a Queen Room Disability Access Non-Smoking option.,
This hotel provides ADA mobility accessible bathrooms designed for guests with disabilities and accessible suites with roll-in showers. Accessible parking is available, and the indoor pool has an accessible lift with staff assistance.,,
The hotel offers mobility accessible rooms, including a 2 Queen Beds, Mobility Accessible Room, Non-Smoking and a Deluxe King Room with Mobility Accessible - Non-Smoking.,
Super 8 by Wyndham St. Louis North received varied feedback across different categories, predominantly marked by contrasting experiences among its guests.
The hotel enjoys a strategic location near major highways such as I-70, which offers easy access to downtown St. Louis and various attractions like the Gateway Arch and other city highlights. Its proximity to nearby amenities such as a bus stop, gas station and fast-food outlets add convenience for travelers. However, the surrounding industrial area has been described as rundown and sketchy with incidents of vehicle break-ins and a general feeling of insecurity, impacting guests' perception of safety.
Breakfast at the hotel elicited mixed reactions. Some guests appreciated the basic offerings of bagels, waffles, yogurt, coffee and juice, considering them adequate. However, many criticized the lack of variety and quality of the food, noting the absence of hot items, breakfast meats and milk with some reports of moldy muffins and an unclean breakfast area further tarnishing the experience.
Rooms at the hotel were generally praised for their spaciousness and comfortable beds with some guests highlighting the clean and well-appointed accommodations. Despite this, the reviews pointed to significant inconsistencies with recurring issues around cleanliness, including smells of smoke, mold and water damage, as well as neglect in maintenance, such as dirty linens and visible signs of wear and tear.
Cleanliness appears to be a predominant concern with several guests reporting unsatisfactory conditions in common areas and bathrooms. Frequent mentions of strong odors, dirty carpets, mold and bug sightings overshadowed the positive occasional remarks about clean rooms. This suggests a significant need for improvement in housekeeping and maintenance practices.
Staff reviews were equally divided. Many guests commended the friendly and helpful nature of some staff members, who were described as welcoming and professional. Conversely, a notable number of reviews pointed out unprofessional behavior, absenteeism and rudeness from other staff members, indicating a lack of consistency in customer service.
The hotel’s free Wi-Fi received mixed feedback with some guests finding it satisfactory while others reported connectivity issues. However, staff efforts to address complaints, such as providing wireless routers, were acknowledged positively.
Parking received a combination of positive remarks for its fenced, well-lit and free nature, which initially suggested security. However, cleanliness and safety issues arose from reports of broken glass, trash and suspicious activities, leaving some guests feeling uneasy.
As for family-friendliness, opinions varied with some guests appreciating the spacious and clean facilities while others felt the atmosphere and provisions were inadequate for young children, citing noise and safety concerns.
Finally, while a number of guests found the beds comfortable and conducive to a good night's sleep, there were significant reports of dirty and stained linens, bedbugs and uncomfortable mattresses, highlighting a need for improved cleanliness and maintenance in this area.
In summary, while Super 8 by Wyndham St. Louis North offers some appealing features like spacious rooms, convenient location and friendly staff, the significant concerns around cleanliness, maintenance, safety and inconsistent service quality may impact the overall experience for many guests.
La Quinta by Wyndham Collinsville - St. Louis is a highly regarded accommodation choice for travelers seeking a convenient and comfortable stay near St. Louis. Strategically located in Collinsville, this hotel provides easy access to the interstate and local attractions, making it an ideal stopover for those exploring Route 66 or attending events at the nearby Convention Center. Guests appreciate the peaceful and safe surroundings, with a host of dining options and shopping venues in the vicinity.
The hotel consistently garners positive feedback for its exceptional cleanliness, reflecting a meticulous commitment to maintaining spotless rooms and common areas. Visitors are often impressed by the modern, recently renovated rooms, highlighting their spaciousness and comfort, particularly the beds, which many find to be among the most comfortable encountered during their travels. The hotel also excels in offering a friendly and accommodating atmosphere, with staff receiving high praise for their attentive service and warm hospitality, enhancing the overall guest experience.
Breakfast at La Quinta is generally well-received, with a variety of offerings such as pancakes, waffles, and sausages, although some guests suggest that an increased variety could further improve the experience. The pet-friendly policy is another standout feature, with travelers praising the clean and fresh rooms that accommodate pets at no extra charge, as well as the easy access to outdoor areas for pet exercise.
While certain amenities such as Wi-Fi have received mixed reviews due to occasional connectivity issues, the overall impression is positive. The outdoor pool, though small, is appreciated for its cleanliness when accessible. The hotel's reasonable pricing, complimentary breakfast, and comfortable accommodations make it a worthwhile choice for both short and extended stays, with many visitors leaving content with their experience at La Quinta by Wyndham Collinsville - St. Louis.
Days Inn by Wyndham Downtown St. Louis offers a mixed but largely positive experience for guests, particularly in areas such as location, breakfast, rooms, cleanliness, staff and beds.
The hotel's location is a noteworthy benefit with its proximity to stores, gas stations, major highways and downtown attractions like Busch Stadium and Gateway Arch National Park enhancing convenience for visitors. It also provides parking, an often appreciated amenity in city settings. However, the surrounding neighborhood presents some challenges with many guests describing the area as run down or sketchy, although safety was generally not a concern for most.
The breakfast service receives varied feedback with many guests appreciating the complimentary offering of items like muffins, dry bread and drinks. Some guests enjoyed the continental breakfast, while others desired more variety and substantial options, particularly for dietary restrictions. There were occasional issues with availability and replenishment of breakfast items.
The rooms fare relatively well in terms of guest reviews. Many guests found their accommodations to be clean, spacious and comfortable with pleasing decor and relaxing environments. Handicap-accessible rooms were particularly praised. However, some guests reported problems with cleanliness and maintenance, including mold, stains and smoke smells, indicating a need for improvement in certain areas.
Cleanliness is a significant concern with a mix of positive and negative experiences. While some guests noted their rooms were clean and the atmosphere quiet, others encountered dirty conditions, mold, roaches and general grime, detracting from their stay.
The staff generally receive positive remarks, being described as friendly, helpful and accommodating by many guests. Specific staff members were highlighted for their exceptional service. However, there were occasional reports of unfriendly or rude interactions, particularly from certain members of the overnight staff.
The beds garnered mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Nonetheless, some guests noted issues with tall beds, worn mattresses and bedding that was not always clean.
Overall, Days Inn by Wyndham Downtown St. Louis provides a satisfactory experience for guests with particular strengths in location convenience, staff friendliness and room comfort, while certain areas like cleanliness and neighborhood appeal could benefit from attention and improvement.
This hotel offers a range of accessible features including accessible guest rooms with 32-inch clear width doorways, roll-in showers, shower benches, lowered toilets, and grab bars around the bathtub, shower, and toilet. Public areas such as the entrance, registration desk, restaurant, business center, meeting rooms, and swimming pool are also accessible.
This all-suite hotel features accessible suites with roll-in showers and built-in seats. Rooms offer ample space for wheelchair maneuverability.
Summary of reviews related to the 'Accessible' category
HoteLumiere at the Arch is a stunning hotel that's conveniently located within walking distance of several attractions, including restaurants and The Arch. The hotel has a tunnel that connects it to a casino, making it easy to access more places without having to navigate busy crosswalks or traffic. Unfortunately, some guests with disabilities had difficulties during their stay. Elevators were broken, making it a long walk to reach them and some guests found the hotel to be not friendly for disabled people. Additionally, some facilities, such as the pool and fitness center, were out of service. One guest even had difficulty accessing a handicapped accessible room that they had requested in advance. On the bright side, there were no complaints about the cleanliness of the hotel, although some guests did find the electrical outlets to be too loose to work.
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