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Summary of reviewsCourtyard New Haven at Yale is celebrated for its outstanding location, nestled in the vibrant heart of New Haven, next to Yale University. This prime spot allows guests easy access to the historic campus and surrounding attractions, including shops, restaurants, and entertainment venues. The hotel provides a superb base for exploration and is especially convenient for those who prefer walking over driving.
Guests consistently praise the hotel's cleanliness, highlighting the immaculate conditions of rooms and public spaces. The recent renovations have infused the property with a fresh and inviting atmosphere, complemented by thoughtful amenities such as laundry facilities and a welcoming lobby. The spacious, modern rooms are a key highlight, offering comfort with newly renovated features, high-quality fixtures, and mattresses that ensure a restful night's sleep.
The breakfast experience at Courtyard New Haven at Yale is enjoyed for its quality and convenience. Though not always included with stays and considered a premium purchase, many find the offerings at the lobby bistro satisfying. The presence of an in-house Starbucks adds to the convenience, and complimentary hot chocolate with assorted toppings in the lobby each evening is a delightful touch.
The staff at the hotel receive high praise for their friendliness and helpfulness, providing exceptional service that enhances the overall guest experience. Their professionalism and attentiveness are frequently noted, especially at the front desk, where guests feel warmly welcomed and well-assisted.
Onsite parking is a convenient feature, adding to the hotel's accessibility. However, guests should be aware of the additional cost, which is generally considered worth it for the security and ease provided.
Overall, Courtyard New Haven at Yale offers a pleasant stay with a reputation that surpasses its three-star rating, often likened to a four-star experience due to its quality service, comfortable accommodations, and prime location. It stands out as a favored choice for visitors seeking an enjoyable and restful night in New Haven.
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