InfoSummary of reviewsHotel Marcel New Haven, Tapestry Collection By Hilton, offers an enriching experience for travelers with its unique blend of modern design, convenience, and comfort. Located conveniently by I-95 and close to both IKEA and the renowned Yale University, the hotel provides easy access to New Haven's cultural and gastronomic attractions. Its proximity to major transport hubs like the train station and Tweed Airport adds to its allure for both leisure and business travelers seeking a quiet retreat after a day of exploration.
Guests are consistently impressed by the hotel's clean, modern, and comfortable rooms, which feature sleek designs, high-end amenities, and ample space, making them suitable for families or groups. The commitment to cleanliness is evident throughout the property, maintaining a high standard that enhances the welcoming atmosphere. The contemporary decor, smart features, and high-quality toiletries create a sophisticated and inviting environment.
The friendly and professional staff are frequently praised for their welcoming approach and efficient service, contributing significantly to the overall positive experience. While the breakfast receives mixed reviews due to pricing concerns, the use of locally sourced ingredients and the quality of certain items are appreciated. The restaurant and bar staff are also noted for their engaging manner.
A highlight of the hotel's rooms is the consistent praise for the comfortable beds, which offer a cozy retreat for a restful sleep. Despite a few guests preferring firmer mattresses, most find the bedding ideal, further enhancing the stay.
Overall, Hotel Marcel New Haven stands out for its architectural charm, attention to detail, and excellent service, making it an exceptional choice for visitors to the area. Show more
InfoSummary of reviewsLa Quinta by Wyndham New Haven enjoys a largely positive reputation, particularly due to its strategic location. Guests appreciate its proximity to key places such as Yale University, the airport and the train station. Additionally, its easy access to Interstate 95 and the city center makes it a practical choice for travelers, especially those on road trips or urban explorers.
The breakfast experience receives mixed feedback. Many guests enjoy the variety of the breakfast offerings, including coffee, eggs, sausages, fruit, yogurt and the ability to make Belgian waffles. However, some find the breakfast options limited and point out issues with cleanliness and replenishment.
Room quality also garners mixed reactions. While some appreciate the spaciousness and cleanliness of the rooms, including modern decor and functioning air conditioning, others criticize the outdated furniture, small and dirty bathrooms and general lack of hygiene. Reports of hard and uncomfortable beds further contribute to a less-than-ideal stay for some guests.
Cleanliness is another area with varied feedback. Though some guests have noted the cleanliness of certain rooms, many highlight issues such as dirty carpets, sticky floors, pervasive bad odors and stained furniture.
The staff at La Quinta by Wyndham New Haven receive consistent praise for their friendliness and helpfulness. Specific mentions of courteous individuals like Darryl and Elisa indicate a strong commitment to providing excellent service, enhancing the overall guest experience.
Parking is a notable positive feature with the availability of free and ample parking spaces being appreciated by many guests. This convenience, along with a straightforward check-in and check-out process, adds to the appeal of the hotel.
Lastly, mixed reviews about the beds highlight some comfort but more dissatisfaction due to old, sagging mattresses and issues with cleanliness. The hotel is currently undergoing renovations, which suggests future improvements in these areas. Overall, La Quinta by Wyndham New Haven has the potential to better meet its three-star rating with continuous upgrades and enhancements. Show more
