7,258,491 hotelsin 60 categories
Hotels in Hay Point
138 HOTELS IN AND AROUND HAY POINTRanking can be influenced by the commissions we receive.
$
+3
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Summary of reviews
Summarized by AI
Located in a prime central area, The Marco Polo boasts a perfect location that grants guests easy access to various attractions, shopping centers, restaurants and shops, all while maintaining a quiet ambiance despite being just off the main road. This makes it an ideal spot for both short stays and longer visits.
The staff at The Marco Polo are consistently praised for their friendliness and helpfulness, creating a welcoming atmosphere from check-in to check-out. Guests often return to the hotel, highlighting their satisfaction with the service and the quality of the facilities. Particular commendations go to the management with names like Bernie standing out for their exceptional hospitality.
The rooms receive high accolades for their beauty, cleanliness, spaciousness and modern, tasteful coastal decor. Guests repeatedly mention the comfort of the beds, describing them as super plush and incredibly soft—so much so that leaving the room becomes a challenge. The rooms also offer thoughtful facilities, including better-quality Twinings tea, comprehensive sets of cutlery and plates and views such as sunsets seen from the bathroom window.
Cleanliness is another strong point with reports of spotless accommodations and high standards of hygiene. Modern, recently refurbished rooms contribute to the overall comfort and satisfaction of the guests. Despite minor issues like occasional strong smells of bleach, the hotel consistently maintains a reputation for cleanliness.
The parking facilities are positively reviewed for their convenience with many guests appreciating the undercover parking directly outside their rooms. This ease of access adds to the overall hassle-free experience, even though some mention the parking spaces can be tight.
In summary, The Marco Polo stands out due to its excellent location, clean and comfortable rooms, exceptionally friendly staff and convenient parking facilities. The hotel's combination of factors makes it a highly recommended choice for visitors, promising a memorable and pleasant stay.
The staff at The Marco Polo are consistently praised for their friendliness and helpfulness, creating a welcoming atmosphere from check-in to check-out. Guests often return to the hotel, highlighting their satisfaction with the service and the quality of the facilities. Particular commendations go to the management with names like Bernie standing out for their exceptional hospitality.
The rooms receive high accolades for their beauty, cleanliness, spaciousness and modern, tasteful coastal decor. Guests repeatedly mention the comfort of the beds, describing them as super plush and incredibly soft—so much so that leaving the room becomes a challenge. The rooms also offer thoughtful facilities, including better-quality Twinings tea, comprehensive sets of cutlery and plates and views such as sunsets seen from the bathroom window.
Cleanliness is another strong point with reports of spotless accommodations and high standards of hygiene. Modern, recently refurbished rooms contribute to the overall comfort and satisfaction of the guests. Despite minor issues like occasional strong smells of bleach, the hotel consistently maintains a reputation for cleanliness.
The parking facilities are positively reviewed for their convenience with many guests appreciating the undercover parking directly outside their rooms. This ease of access adds to the overall hassle-free experience, even though some mention the parking spaces can be tight.
In summary, The Marco Polo stands out due to its excellent location, clean and comfortable rooms, exceptionally friendly staff and convenient parking facilities. The hotel's combination of factors makes it a highly recommended choice for visitors, promising a memorable and pleasant stay.
Categories
Pool
Outdoor Pool
Parking
Free Wi-Fi
$
Info
Summary of reviews
Summarized by AI
Alara Motor Inn in Mackay garners high praise across multiple categories, making it a popular choice among travelers. Nestled in a central location on Nebo Road, it offers convenient access to the city center, shops, restaurants and local attractions like the Botanical Gardens. Proximity to the airport, hospitals and other amenities such as IGA and outdoor events add to its appeal. Although some guests mentioned noise from the main street and parking challenges for larger vehicles, its central position and handy access make it attractive for both short and extended stays.
The breakfast offerings at Alara Motor Inn are frequently highlighted for their exceptional quality and value. Guests commend the complimentary breakfast, noting it exceeds expectations with delicious, abundant options such as the big breakfast and Eggs Benedict. Families appreciate the breakfast basket and welcoming hosts, while room service adds further convenience. Despite minor suggestions for improvements, the positive reviews reflect a standout morning meal experience.
Dinner at the on-site Jimmy D's restaurant also receives accolades for its fantastic, high-quality food. Guests recommend the steak, pork rib specials and pizza French toast, enjoying generous portions and tasty dishes. The restaurant's proximity to rooms and easy room service options add to its convenience, making dining at the Alara Motor Inn a memorable experience.
Guest rooms frequently impress with their spaciousness, modern amenities and cleanliness. Visitors appreciate the large, bright rooms equipped with contemporary TVs, air conditioning and clean bathrooms. Comfortable beds and thoughtful extras like a microwave and family-friendly interconnecting rooms contribute to a cozy stay. The pet-friendly options with non-carpeted floors and additional touches such as fruit platters further enhance guest satisfaction.
Cleanliness is consistently praised with numerous mentions of spotless, well-maintained rooms. Housekeeping staff earn recognition for their efforts, ensuring a tidy and fresh environment across both standard and pet-friendly accommodations. This high standard of cleanliness, combined with modern amenities, leaves a lasting positive impression.
The staff at Alara Motor Inn are renowned for their friendly, welcoming demeanor and excellent service. Guests frequently mention the helpful receptionists and accommodating owners. The team’s efficiency and attentiveness enhance the overall guest experience, making visitors feel valued and cared for throughout their stay.
Additional amenities like the beautiful outdoor pool surrounded by lush gardens and the generous parking facilities receive favorable reviews. The pool area is described as serene and well-maintained, offering a refreshing escape. Ample undercover parking with spacious car spots adds convenience, despite the lack of allocated spaces.
The beds in the Alara Motor Inn are widely praised for their comfort, contributing to restful sleep. While a few guests mentioned varied preferences in mattress firmness, the majority enjoy a comfortable and relaxing sleeping experience.
The motel maintains a four-star standard with many guests comparing it favorably to five-star accommodations. Attention to detail, superb value and exceptional service make it an outstanding lodging choice. Accessibility features are commendable, providing easy access for guests with disabilities, including user-friendly parking and disability bathrooms.
The pet-friendly amenities make Alara Motor Inn a haven for pet owners with thoughtful touches like pet beds, water bowls and grassed play areas enhancing the stay for both pets and their owners. Overall, Alara Motor Inn's combination of excellent service, high-quality amenities and welcoming atmosphere ensures a comfortable and enjoyable stay for all guests.
The breakfast offerings at Alara Motor Inn are frequently highlighted for their exceptional quality and value. Guests commend the complimentary breakfast, noting it exceeds expectations with delicious, abundant options such as the big breakfast and Eggs Benedict. Families appreciate the breakfast basket and welcoming hosts, while room service adds further convenience. Despite minor suggestions for improvements, the positive reviews reflect a standout morning meal experience.
Dinner at the on-site Jimmy D's restaurant also receives accolades for its fantastic, high-quality food. Guests recommend the steak, pork rib specials and pizza French toast, enjoying generous portions and tasty dishes. The restaurant's proximity to rooms and easy room service options add to its convenience, making dining at the Alara Motor Inn a memorable experience.
Guest rooms frequently impress with their spaciousness, modern amenities and cleanliness. Visitors appreciate the large, bright rooms equipped with contemporary TVs, air conditioning and clean bathrooms. Comfortable beds and thoughtful extras like a microwave and family-friendly interconnecting rooms contribute to a cozy stay. The pet-friendly options with non-carpeted floors and additional touches such as fruit platters further enhance guest satisfaction.
Cleanliness is consistently praised with numerous mentions of spotless, well-maintained rooms. Housekeeping staff earn recognition for their efforts, ensuring a tidy and fresh environment across both standard and pet-friendly accommodations. This high standard of cleanliness, combined with modern amenities, leaves a lasting positive impression.
The staff at Alara Motor Inn are renowned for their friendly, welcoming demeanor and excellent service. Guests frequently mention the helpful receptionists and accommodating owners. The team’s efficiency and attentiveness enhance the overall guest experience, making visitors feel valued and cared for throughout their stay.
Additional amenities like the beautiful outdoor pool surrounded by lush gardens and the generous parking facilities receive favorable reviews. The pool area is described as serene and well-maintained, offering a refreshing escape. Ample undercover parking with spacious car spots adds convenience, despite the lack of allocated spaces.
The beds in the Alara Motor Inn are widely praised for their comfort, contributing to restful sleep. While a few guests mentioned varied preferences in mattress firmness, the majority enjoy a comfortable and relaxing sleeping experience.
The motel maintains a four-star standard with many guests comparing it favorably to five-star accommodations. Attention to detail, superb value and exceptional service make it an outstanding lodging choice. Accessibility features are commendable, providing easy access for guests with disabilities, including user-friendly parking and disability bathrooms.
The pet-friendly amenities make Alara Motor Inn a haven for pet owners with thoughtful touches like pet beds, water bowls and grassed play areas enhancing the stay for both pets and their owners. Overall, Alara Motor Inn's combination of excellent service, high-quality amenities and welcoming atmosphere ensures a comfortable and enjoyable stay for all guests.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+3
Info
Summary of reviews
Summarized by AI
Country Plaza Motor Inn in Mackay is consistently praised by guests for its advantageous location, offering convenient access to various parts of the city. Nestled along a main road, travelers appreciate its proximity to sporting events, hospitals, shops, and restaurants, while still enjoying a peaceful setting. This ideal location, combined with clean and spacious surroundings, makes the inn a reliable choice for both short stays and longer visits.
The dining experience at Country Plaza Motor Inn is a memorable aspect of guests' stays, featuring high-quality and reasonably priced meals. The restaurant is lauded for its prompt service and flavorful dishes, such as the pan-fried Barramundi. The friendly staff further enriches the dining atmosphere, with the chef's special strawberry cake being a delightful highlight.
Guests are consistently impressed by the comfortable and impeccably clean rooms at the inn. The spacious accommodations, coupled with exceptionally comfortable beds and a quiet environment, provide a restful night's sleep. The hotel's pet-friendly policy is an added bonus for guests traveling with pets.
The staff at Country Plaza Motor Inn receive high praise for their friendliness and dedication to ensuring an enjoyable stay for guests. Their cheerful and accommodating nature, exemplified by individuals like Mike and Lisa at reception, creates a welcoming atmosphere from arrival to departure.
Additional features such as the inviting pool and ample parking enhance the overall guest experience. The pool, with its crystal-clear water, offers a refreshing escape despite minor comments regarding upkeep. The parking arrangements are appreciated for their convenience, allowing easy access and maneuverability directly in front of rooms.
Overall, Country Plaza Motor Inn is acknowledged for its comfort, cleanliness, and welcoming facilities, making it a preferred choice for travelers seeking a pleasant and accommodating stay in Mackay.
The dining experience at Country Plaza Motor Inn is a memorable aspect of guests' stays, featuring high-quality and reasonably priced meals. The restaurant is lauded for its prompt service and flavorful dishes, such as the pan-fried Barramundi. The friendly staff further enriches the dining atmosphere, with the chef's special strawberry cake being a delightful highlight.
Guests are consistently impressed by the comfortable and impeccably clean rooms at the inn. The spacious accommodations, coupled with exceptionally comfortable beds and a quiet environment, provide a restful night's sleep. The hotel's pet-friendly policy is an added bonus for guests traveling with pets.
The staff at Country Plaza Motor Inn receive high praise for their friendliness and dedication to ensuring an enjoyable stay for guests. Their cheerful and accommodating nature, exemplified by individuals like Mike and Lisa at reception, creates a welcoming atmosphere from arrival to departure.
Additional features such as the inviting pool and ample parking enhance the overall guest experience. The pool, with its crystal-clear water, offers a refreshing escape despite minor comments regarding upkeep. The parking arrangements are appreciated for their convenience, allowing easy access and maneuverability directly in front of rooms.
Overall, Country Plaza Motor Inn is acknowledged for its comfort, cleanliness, and welcoming facilities, making it a preferred choice for travelers seeking a pleasant and accommodating stay in Mackay.
Categories
Pool
Outdoor Pool
Parking
Free Wi-Fi
$
+6
Info
Summary of reviews
Summarized by AI
Casa Nostra Motel Mackay offers a compelling accommodation experience with a blend of practicality and comfort that appeals to travelers visiting central Mackay. Its prime location allows guests easy access to local attractions and amenities, making it a convenient base for exploration. Despite some traffic noise due to its main road position, the accessibility is a significant advantage for many visitors.
The rooms are consistently praised for their cleanliness and modern amenities. Guests appreciate the spotless, freshly renovated accommodations, complete with thoughtful setups that include essentials like a kettle, microwave, and small fridge. The contemporary design, combined with the spaciousness of the rooms, provides a comfortable environment geared toward families or short stays. The beds receive varied reviews, with many finding them very comfortable, although there are mentions of firmness and minor issues with bed covers and pillows.
Casa Nostra Motel maintains high standards of cleanliness, with guests consistently impressed by the tidy and well-maintained rooms. This level of cleanliness is noted as one of the finest in Mackay, contributing significantly to the inviting atmosphere of the motel. The staff are acknowledged for their friendliness and professionalism, with particular commendations for certain members whose exceptional service enhances the guests' experience. While there are minor mentions of less favorable interactions, the overall sentiment is positive regarding the support and kindness provided by the staff.
In summary, Casa Nostra Motel is a well-suited choice for travelers seeking clean, modern, and comfortable accommodations in an accessible location in Mackay. The combination of friendly service, affordability, and practical amenities ensures a pleasant stay, leaving a lasting impression on guests.
The rooms are consistently praised for their cleanliness and modern amenities. Guests appreciate the spotless, freshly renovated accommodations, complete with thoughtful setups that include essentials like a kettle, microwave, and small fridge. The contemporary design, combined with the spaciousness of the rooms, provides a comfortable environment geared toward families or short stays. The beds receive varied reviews, with many finding them very comfortable, although there are mentions of firmness and minor issues with bed covers and pillows.
Casa Nostra Motel maintains high standards of cleanliness, with guests consistently impressed by the tidy and well-maintained rooms. This level of cleanliness is noted as one of the finest in Mackay, contributing significantly to the inviting atmosphere of the motel. The staff are acknowledged for their friendliness and professionalism, with particular commendations for certain members whose exceptional service enhances the guests' experience. While there are minor mentions of less favorable interactions, the overall sentiment is positive regarding the support and kindness provided by the staff.
In summary, Casa Nostra Motel is a well-suited choice for travelers seeking clean, modern, and comfortable accommodations in an accessible location in Mackay. The combination of friendly service, affordability, and practical amenities ensures a pleasant stay, leaving a lasting impression on guests.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+5
Info
Summary of reviews
Summarized by AI
Rydges Mackay Suites, located in the heart of Mackay, offers guests an ideal blend of comfort, convenience, and hospitality, making it a standout choice for both leisure and business travelers. Boasting a prime central location, the hotel provides easy access to Mackay's vibrant dining, shopping, and entertainment scenes, allowing visitors to immerse themselves in local delights with ease. The hotel is frequently praised for its spacious, clean accommodations featuring state-of-the-art amenities, making it suitable for longer stays and family trips alike.
Guests consistently highlight the friendly and helpful staff, whose exceptional service enhances the overall experience. On-site dining options, particularly the Moss on Wood restaurant, garner positive reviews for their quality breakfast and dinner offerings, while room service maintains high standards, providing convenience and culinary delight. The comfortable and well-appointed rooms, equipped with amenities like kitchens and laundry facilities, cater well to families and business travelers, ensuring a pleasant and practical stay.
The hotel’s commitment to cleanliness is evident, with rooms regularly described as immaculate and well-maintained. In addition to comfort, features like plush bedding contribute to restful sleeps, making it a preferred choice for those seeking a relaxing retreat. While the indoor pool receives mixed feedback about its temperature and design, many guests appreciate its availability for a refreshing dip.
Business travelers find Rydges Mackay Suites especially accommodating, thanks to its strategic location and facilities conducive to work-related activities. The convenience of free and secure parking, though occasionally crowded, adds to the hotel's appeal, as does its thoughtful accessibility for individuals with mobility needs.
Overall, Rydges Mackay Suites is recommended for its prime location, exceptional service, and superb amenities. Whether visiting for business or leisure, it offers a reliable and satisfying experience, often described as a home away from home, with a harmonious blend of comfort and accessibility right in the heart of Mackay.
Guests consistently highlight the friendly and helpful staff, whose exceptional service enhances the overall experience. On-site dining options, particularly the Moss on Wood restaurant, garner positive reviews for their quality breakfast and dinner offerings, while room service maintains high standards, providing convenience and culinary delight. The comfortable and well-appointed rooms, equipped with amenities like kitchens and laundry facilities, cater well to families and business travelers, ensuring a pleasant and practical stay.
The hotel’s commitment to cleanliness is evident, with rooms regularly described as immaculate and well-maintained. In addition to comfort, features like plush bedding contribute to restful sleeps, making it a preferred choice for those seeking a relaxing retreat. While the indoor pool receives mixed feedback about its temperature and design, many guests appreciate its availability for a refreshing dip.
Business travelers find Rydges Mackay Suites especially accommodating, thanks to its strategic location and facilities conducive to work-related activities. The convenience of free and secure parking, though occasionally crowded, adds to the hotel's appeal, as does its thoughtful accessibility for individuals with mobility needs.
Overall, Rydges Mackay Suites is recommended for its prime location, exceptional service, and superb amenities. Whether visiting for business or leisure, it offers a reliable and satisfying experience, often described as a home away from home, with a harmonious blend of comfort and accessibility right in the heart of Mackay.
Categories
Family
Pool
Indoor Pool
Business
$
+2
Info
Summary of reviews
Summarized by AI
Coral Cay Resort in Mackay is celebrated for its remarkable location at the heart of the city, offering guests convenient access to restaurants, shops, and attractions, with easy transport options. The resort combines good value with resort-style comfort in clean, spacious rooms, supported by ample parking and a friendly staff that enhances the welcoming atmosphere.
Guests enjoy a delightful weekday breakfast buffet, despite the absence of such amenities on weekends. The on-site restaurant receives high praise for its delicious meals and room service, although it is closed on weekends. Rooms at the resort are frequently noted for their size, cleanliness, and comfort, and the pet-friendly accommodations are a plus for those traveling with animals.
Cleanliness is a standout feature, with accommodations consistently described as tidy and well-maintained, complemented by a dedicated and friendly staff that provides exceptional service. The environment fosters a sense of warmth and hospitality, further enriched by professional and helpful receptionists. While some technical issues with WiFi and TVs were mentioned, they are overshadowed by the resort's other positive attributes.
The pool area serves as a significant attraction, praised for its well-maintained condition and family-friendly ambiance, enhanced by a BBQ facility. The comfortable beds add to the restful experience, though minor complaints exist regarding firmness or size for a few guests.
Overall, Coral Cay Resort earns high marks from visitors who appreciate its combination of location, amenities, and a dedicated team focused on delivering a satisfying and enjoyable stay.
Guests enjoy a delightful weekday breakfast buffet, despite the absence of such amenities on weekends. The on-site restaurant receives high praise for its delicious meals and room service, although it is closed on weekends. Rooms at the resort are frequently noted for their size, cleanliness, and comfort, and the pet-friendly accommodations are a plus for those traveling with animals.
Cleanliness is a standout feature, with accommodations consistently described as tidy and well-maintained, complemented by a dedicated and friendly staff that provides exceptional service. The environment fosters a sense of warmth and hospitality, further enriched by professional and helpful receptionists. While some technical issues with WiFi and TVs were mentioned, they are overshadowed by the resort's other positive attributes.
The pool area serves as a significant attraction, praised for its well-maintained condition and family-friendly ambiance, enhanced by a BBQ facility. The comfortable beds add to the restful experience, though minor complaints exist regarding firmness or size for a few guests.
Overall, Coral Cay Resort earns high marks from visitors who appreciate its combination of location, amenities, and a dedicated team focused on delivering a satisfying and enjoyable stay.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+2
Info
Summary of reviews
Summarized by AI
Coral Sands Motel is highly regarded for its prime location in the heart of Mackay, offering easy access to the city’s main attractions, restaurants and shops. Guests appreciate the convenience and quietness of the locale, even though it is centrally situated. The rooms are described as clean, tidy and comfortable with diligent housekeeping staff ensuring a well-maintained environment. Many guests mention the excellent shower pressure and comfortable beds.
The motel staff, including the friendly cleaning crew and approachable owner, are consistently praised for their exceptional hospitality, politeness and helpfulness. Whether addressing guest needs promptly or offering local recommendations, the staff’s dedication to guest comfort is a standout feature.
Cleanliness is a significant highlight with guests frequently commending the spotless bathrooms and well-kept public areas. The older property is maintained commendably well, further contributing to a pleasant stay for travelers.
The motel also boasts impressive amenities like an outdoor saltwater pool, which guests describe as clean, well-maintained and enjoyable, complete with BBQ facilities and seating areas. While the pool's single depth might not be ideal for all, it is generally appreciated.
Despite the mixed reviews on the free wifi service, many guests note that the availability of cable TV with streaming services makes up for it. Parking, though ample, is noted to be tight and challenging to maneuver, especially for larger vehicles.
Overall, Coral Sands Motel provides an affordable and reliable budget accommodation option. The excellent service, central location, cleanliness and added amenities like the pool and BBQ area make it a popular choice for those seeking comfort and convenience in Mackay. While some minor issues like dated decor and occasional noise disturbances exist, the positive aspects heavily outweigh them, making it a well-rounded option for various types of travelers.
The motel staff, including the friendly cleaning crew and approachable owner, are consistently praised for their exceptional hospitality, politeness and helpfulness. Whether addressing guest needs promptly or offering local recommendations, the staff’s dedication to guest comfort is a standout feature.
Cleanliness is a significant highlight with guests frequently commending the spotless bathrooms and well-kept public areas. The older property is maintained commendably well, further contributing to a pleasant stay for travelers.
The motel also boasts impressive amenities like an outdoor saltwater pool, which guests describe as clean, well-maintained and enjoyable, complete with BBQ facilities and seating areas. While the pool's single depth might not be ideal for all, it is generally appreciated.
Despite the mixed reviews on the free wifi service, many guests note that the availability of cable TV with streaming services makes up for it. Parking, though ample, is noted to be tight and challenging to maneuver, especially for larger vehicles.
Overall, Coral Sands Motel provides an affordable and reliable budget accommodation option. The excellent service, central location, cleanliness and added amenities like the pool and BBQ area make it a popular choice for those seeking comfort and convenience in Mackay. While some minor issues like dated decor and occasional noise disturbances exist, the positive aspects heavily outweigh them, making it a well-rounded option for various types of travelers.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+4
Info
Categories
Parking
Pool
Outdoor Pool
Free Wi-Fi
$
+2
Info
Categories
Parking
Free Wi-Fi
4 Star
$
+3
Info
Summary of reviews
Summarized by AI
Cool Palms Motel in Mackay stands out for its strategic location, offering convenient access to city attractions, shopping centers, and local eateries, all while maintaining a restful environment despite its position on a busy road. The motel provides excellent value for money, with clean and spacious rooms that frequently receive praise from guests, particularly for their coziness and the modern touch of Smart TVs with Netflix access. The presence of kitchenettes enhances convenience for travelers, making it a suitable choice for both solo travelers and families.
Cleanliness is a key strength of the Cool Palms Motel, with guests consistently highlighting the spotless appearance of the rooms and facilities. The well-maintained pool and BBQ area add charm to the overall experience, providing a relaxing atmosphere. Furthermore, the friendly and accommodating staff contribute greatly to the motel’s welcoming ambiance. Their attentive service, from smooth check-in processes to helpful local recommendations, leaves a positive impression on guests, making them feel at home.
The motel's parking facilities are generally satisfactory, with ample spaces and convenient access directly in front of ground-level rooms, although there are occasional mentions of limited availability. While reviews on bed comfort are mixed, many guests find them comfortable enough for a restful night's sleep, complementing their overall experience at the motel. The pool, although not flawlessly consistent with promotional images, is appreciated for its cleanliness and inviting atmosphere, especially by families.
In summary, Cool Palms Motel is a preferred choice for travelers seeking comfort, convenience, and friendly service, making it a welcoming stopover in Mackay.
Cleanliness is a key strength of the Cool Palms Motel, with guests consistently highlighting the spotless appearance of the rooms and facilities. The well-maintained pool and BBQ area add charm to the overall experience, providing a relaxing atmosphere. Furthermore, the friendly and accommodating staff contribute greatly to the motel’s welcoming ambiance. Their attentive service, from smooth check-in processes to helpful local recommendations, leaves a positive impression on guests, making them feel at home.
The motel's parking facilities are generally satisfactory, with ample spaces and convenient access directly in front of ground-level rooms, although there are occasional mentions of limited availability. While reviews on bed comfort are mixed, many guests find them comfortable enough for a restful night's sleep, complementing their overall experience at the motel. The pool, although not flawlessly consistent with promotional images, is appreciated for its cleanliness and inviting atmosphere, especially by families.
In summary, Cool Palms Motel is a preferred choice for travelers seeking comfort, convenience, and friendly service, making it a welcoming stopover in Mackay.
Categories
Pool
Outdoor Pool
Parking
Free Wi-Fi
$
+9
Info
Categories
Parking
Accessible
Honeymoon
$
+4
Info
Categories
Free Wi-Fi
Parking
Cheap
$
+1
Info
Categories
Free Wi-Fi
$
+2
Info
Categories
Free Wi-Fi
Parking
$
+4
Info
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
Modern Riverside Suites in Mackay CBD with Pool and Parking
12.9 mi from Hay Point
Apartments in Mackay
5.0
Rated$
+4
Info
Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+1
Info
Summary of reviews
Summarized by AI
Oaks Mackay Rivermarque Hotel is favorably reviewed for its prime location in the heart of Mackay, offering easy access to the CBD, Caneland Shopping Centre, nearby restaurants and scenic river walking tracks. Guests appreciate the convenience of walking to various food outlets and bars, making it an inviting option for both leisure and business travelers. The hotel's self-parking and friendly, helpful staff add to its appeal.
The breakfast at the hotel earns mixed reviews, but many guests praise the food quality and commend staff, particularly for their exceptional service. The restaurant is generally well-regarded for its food and atmosphere, although there are occasional inconsistencies in availability, particularly during weekends and holidays.
Room accommodations are broadly appreciated for their spaciousness, cleanliness and modern amenities. Many guests find the rooms comfortable and well-maintained, though some issues with maintenance and room setup inconsistencies are noted. Despite these issues, hotel staff receive positive feedback for their prompt and attentive service in resolving concerns.
Cleanliness is a highlight with many guests remarking on the tidy rooms and well-maintained facilities. However, occasional lapses in housekeeping are mentioned, such as mould, musty smells and maintenance issues like stained carpets.
The hotel's staff consistently receive praise for their friendliness, helpfulness and professional demeanor, significantly enhancing guest experiences. Individual staff members are often highlighted for going the extra mile to ensure a pleasant stay.
Wi-Fi at the hotel presents mixed experiences; while some guests find it functional and reliable, others face challenges with connectivity and speed. The gym is similarly reviewed with guests appreciating its cleanliness and equipment, but noting the need for some upgrades and more consistent maintenance.
The pool area is well-liked for its cleanliness and views, although some guests mention it can be cold and occasionally not well-maintained. Parking is generally seen as convenient and secure, though some guests point out additional costs for secure options and limited free parking.
Beds at the hotel receive largely positive feedback for comfort, though there are some complaints about larger beds being composed of two single mattresses and variability in quality.
Overall, the Oaks Mackay Rivermarque Hotel offers a modern and comfortable stay, praised for its excellent location, clean facilities, friendly staff and various amenities. While some areas such as Wi-Fi and restaurant availability could benefit from improvement, the overall guest experience aligns well with the high standards of a four-star establishment.
The breakfast at the hotel earns mixed reviews, but many guests praise the food quality and commend staff, particularly for their exceptional service. The restaurant is generally well-regarded for its food and atmosphere, although there are occasional inconsistencies in availability, particularly during weekends and holidays.
Room accommodations are broadly appreciated for their spaciousness, cleanliness and modern amenities. Many guests find the rooms comfortable and well-maintained, though some issues with maintenance and room setup inconsistencies are noted. Despite these issues, hotel staff receive positive feedback for their prompt and attentive service in resolving concerns.
Cleanliness is a highlight with many guests remarking on the tidy rooms and well-maintained facilities. However, occasional lapses in housekeeping are mentioned, such as mould, musty smells and maintenance issues like stained carpets.
The hotel's staff consistently receive praise for their friendliness, helpfulness and professional demeanor, significantly enhancing guest experiences. Individual staff members are often highlighted for going the extra mile to ensure a pleasant stay.
Wi-Fi at the hotel presents mixed experiences; while some guests find it functional and reliable, others face challenges with connectivity and speed. The gym is similarly reviewed with guests appreciating its cleanliness and equipment, but noting the need for some upgrades and more consistent maintenance.
The pool area is well-liked for its cleanliness and views, although some guests mention it can be cold and occasionally not well-maintained. Parking is generally seen as convenient and secure, though some guests point out additional costs for secure options and limited free parking.
Beds at the hotel receive largely positive feedback for comfort, though there are some complaints about larger beds being composed of two single mattresses and variability in quality.
Overall, the Oaks Mackay Rivermarque Hotel offers a modern and comfortable stay, praised for its excellent location, clean facilities, friendly staff and various amenities. While some areas such as Wi-Fi and restaurant availability could benefit from improvement, the overall guest experience aligns well with the high standards of a four-star establishment.
Categories
Pool
Pool Lap Lanes
Outdoor Pool
Free Wi-Fi
Parking
$
+1
Info
Summary of reviews
Summarized by AI
Nestled in the heart of Mackay, Mid City Motor Inn is celebrated for its excellent and convenient location along the Pioneer River, offering easy access to dining, shopping and recreational activities. The motel's proximity to Bluewater Lagoon, local attractions and the Caneland Shopping Centre makes it perfect for exploring on foot. Guests appreciate the serene river walks, quiet ambiance and family-friendly features like nearby parks and waterparks, enhancing its appeal for both solo travelers and families.
Guests consistently praise the complimentary continental breakfast, which includes cereals, milk, juice, toast, yogurt and an assortment of spreads. This breakfast option adds to the overall value for money and visitors particularly appreciate the availability of gluten-free choices, highlighting the motel’s effort to cater to diverse dietary needs. While some found the breakfast lighter than expected, the general consensus is positive, making it a significant perk of staying at the inn.
Dining options near the inn receive frequent commendations with guests enjoying a variety of local eateries and barbecue areas within walking distance. This convenient access to dining venues contributes to an overall satisfying culinary experience.
The rooms at Mid City Motor Inn are described as clean, comfortable and spacious, providing good value for money despite their dated decor. The cleanliness and tidiness of the accommodations leave a positive impression and practical amenities like complimentary water, quiet air conditioning and free washing machines add to the convenience. Although some bathrooms need minor updates, the overall comfort and functionality of the rooms are well-regarded.
Cleanliness is a standout feature with guests frequently noting the spotless and well-maintained environment. The friendly and helpful staff further enhance the experience, providing professional and courteous service from check-in to check-out. Guests often highlight individuals like Sheron and Kathy for their exceptional service, contributing to the welcoming atmosphere.
The WiFi service at the motel is another highlight, offering strong, stable and reliable internet connectivity that is praised for its speed and coverage. This feature is particularly appreciated by guests needing to stay connected during their trip.
Parking is convenient and accessible with ample, free, off-street spaces available. While some spaces may be tight and there is no undercover parking, the overall sentiment is very positive, making it easy for guests to find parking without hassle.
Lastly, the comfortable beds are a frequently praised aspect with many guests highlighting the spacious and plush King-size beds. Despite a few mentions of hard or outdated mattresses, the overwhelming feedback points to a restful night’s sleep, underscoring the motel’s success in providing comfortable sleeping arrangements.
In summary, Mid City Motor Inn combines a strategic location, clean and comfortable accommodations, a pleasant breakfast and exceptionally friendly service, making it a reliable and valued choice for travelers visiting Mackay.
Guests consistently praise the complimentary continental breakfast, which includes cereals, milk, juice, toast, yogurt and an assortment of spreads. This breakfast option adds to the overall value for money and visitors particularly appreciate the availability of gluten-free choices, highlighting the motel’s effort to cater to diverse dietary needs. While some found the breakfast lighter than expected, the general consensus is positive, making it a significant perk of staying at the inn.
Dining options near the inn receive frequent commendations with guests enjoying a variety of local eateries and barbecue areas within walking distance. This convenient access to dining venues contributes to an overall satisfying culinary experience.
The rooms at Mid City Motor Inn are described as clean, comfortable and spacious, providing good value for money despite their dated decor. The cleanliness and tidiness of the accommodations leave a positive impression and practical amenities like complimentary water, quiet air conditioning and free washing machines add to the convenience. Although some bathrooms need minor updates, the overall comfort and functionality of the rooms are well-regarded.
Cleanliness is a standout feature with guests frequently noting the spotless and well-maintained environment. The friendly and helpful staff further enhance the experience, providing professional and courteous service from check-in to check-out. Guests often highlight individuals like Sheron and Kathy for their exceptional service, contributing to the welcoming atmosphere.
The WiFi service at the motel is another highlight, offering strong, stable and reliable internet connectivity that is praised for its speed and coverage. This feature is particularly appreciated by guests needing to stay connected during their trip.
Parking is convenient and accessible with ample, free, off-street spaces available. While some spaces may be tight and there is no undercover parking, the overall sentiment is very positive, making it easy for guests to find parking without hassle.
Lastly, the comfortable beds are a frequently praised aspect with many guests highlighting the spacious and plush King-size beds. Despite a few mentions of hard or outdated mattresses, the overwhelming feedback points to a restful night’s sleep, underscoring the motel’s success in providing comfortable sleeping arrangements.
In summary, Mid City Motor Inn combines a strategic location, clean and comfortable accommodations, a pleasant breakfast and exceptionally friendly service, making it a reliable and valued choice for travelers visiting Mackay.
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