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Summary of reviewsEle Mirador de Santa Ana is a well-situated hotel in Ávila, offering easy access to both the historic old town and modern parts of the city. Its prime location allows guests to explore numerous cultural attractions, including the city walls, cathedral and various basilicas, all within a ten-minute walk. The hotel's proximity to the train station and accessible parking make it convenient for travelers, whether on foot or driving.
Guests frequently praise the hotel's spacious and comfortable rooms, appreciating features like clean bedding, air conditioning and some rooms with balconies and fridges. Daily cleaning services and friendly staff contribute to a pleasant stay with receptionists such as Luisa highlighted for their exceptional service.
While the hotel receives some criticism for the basic breakfast offered at a nearby café, the positive comments often focus on the general cleanliness and comfort of the accommodations. Many guests note that the hotel maintains a high standard of cleanliness, although a few reviews point to areas for improvement like dusty furniture or moldy showers.
Accessibility is a strong point for Ele Mirador de Santa Ana with facilities suitable for wheelchair users, convenient parking options and easy access to central Ávila. The friendly and helpful staff further enhance the positive experience for guests, making the hotel a recommended choice for both tourists and travelers with disabilities.
Despite mixed reviews regarding bed comfort and WiFi connectivity, many visitors find the beds comfortable and appreciate the welcoming atmosphere created by the attentive staff. Although the hotel's three-star rating is occasionally questioned, particularly due to the breakfast service and WiFi issues, guests often feel that the hotel offers good value for the price, especially given its strategic location and the overall service quality.
In summary, Ele Mirador de Santa Ana is highly recommended for its excellent location, friendly staff and generally comfortable accommodations, providing a satisfactory option for visitors exploring Ávila.
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