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Summary of reviewsQuality Saint Paul Rio Preto consistently earns high marks for its enviable location in an upscale area of São José do Rio Preto, providing easy access to major roads, shopping malls, restaurants and supermarkets. Guests appreciate the quiet ambiance and convenience, making it suitable for both leisure and business travelers. The hotel offers excellent parking facilities and spacious, comfortable rooms. Additionally, the staff is frequently noted for being attentive, friendly and efficient, contributing to the overall pleasant experience.
The complimentary breakfast is generally praised for its quality and variety, although some guests suggest that more options and better coffee machine maintenance could enhance the experience. The hotel's restaurant receives commendations for its high-quality lunch and polite staff, even though the dinner menu could offer more variety and faster service.
Rooms at Quality Saint Paul Rio Preto are often described as spacious, comfortable and quiet, contributing to a restful stay. While a few issues regarding cleanliness and room maintenance were reported, the general consensus is positive thanks to the high-pressure showers and excellent views from higher floors.
Cleanliness receives mixed reviews, yet many guests find the rooms very clean and well-maintained, despite some concerns about specific areas like the restaurant’s bathroom and pool cleanliness. The hotel’s staff, across all departments, are frequently highlighted for their attentiveness and professionalism, greatly enhancing the guest experience.
While Wi-Fi connectivity is a common concern, particularly on higher floors, the gym and pool facilities receive mixed feedback. Guests appreciate the existence of these amenities but note the need for updates and better maintenance. Parking is another mixed aspect; despite offering free valet service, the limited and disorganized parking spaces can be challenging.
The hotel is highly recommended for family stays due to its spacious rooms and family-friendly atmosphere. Comfortable beds are frequently mentioned, contributing to a good night’s rest, although some find the mattresses in need of replacement. Despite falling short of the expectations for a four-star rating, particularly regarding breakfast, the hotel remains a favorable choice for business travelers due to its practicality and convenient location.
In summary, Quality Saint Paul Rio Preto offers a comfortable and convenient stay with excellent staffing and a superb location, though some facilities could benefit from improvements to fully meet guests' expectations.
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