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Summary of reviewsHotel San Millán enjoys a tranquil location on the outskirts of Santander, perfect for those seeking a serene and quiet environment. Its strategic positioning near the airport, ferry port and main highways makes it convenient for travelers with free parking and stunning views over the city. Despite being a bit distant from the city center, a short 10-15 minute drive makes downtown accessible for those with a vehicle.
The breakfast at Hotel San Millán receives positive feedback, praised for good quality and tasty food with hot dishes like scrambled or fried eggs made on the spot. Generous portions and varied items enhance the morning experience, bolstered by friendly and attentive staff. Even though some guests found the buffet lacking in variety and organization, the overall breakfast experience remains favorable.
Dinner options have mixed reviews with some appreciating the quality and affordability of weekday meals, including tasty omelets and sandwiches. However, the absence of a dinner menu on weekends and instances of slow or cold food service were noted as downsides. The restaurant’s menu largely lacks vegetarian or vegan options, but the dining experience during weekdays is positively mentioned by several guests.
The rooms at Hotel San Millán are spacious, clean and comfortable, often featuring great views and modern decor. Guests appreciate the cozy beds and well-equipped facilities, including a kitchenette and large gym. However, the hotel's age shows in certain areas with some rooms needing maintenance, particularly the bathrooms. Noise levels and outdated amenities could also be improved.
Cleanliness at the hotel is generally well-regarded with numerous mentions of spotless and well-maintained rooms. However, occasional lapses in specific areas like bathrooms and floors highlight a need for consistent maintenance. The professional and attentive staff significantly enhance the overall cleanliness experience, contributing positively to guest satisfaction.
The staff at Hotel San Millán receive abundant praise for their friendliness, helpfulness and professionalism. Guests often commend the exceptional customer service provided by the receptionists and other staff members, who go above and beyond to ensure a comfortable stay. Despite occasional slow service, the overall warm and welcoming demeanor of the staff is a notable highlight.
Free Wi-Fi at the hotel is generally well-received with most guests finding it reliable and effective, particularly in their rooms. Some guests, however, noted occasional issues with speed and signal strength, which could affect those needing a stable connection for remote work.
The hotel's spa receives mixed reviews. While some guests appreciate having access to the spa facilities, many criticize the additional cost, outdated condition and inconsistent maintenance. The gym, in contrast, is a standout feature, well-equipped and free for hotel guests, although it can be noisy due to external membership and fitness classes.
Parking at Hotel San Millán is a major advantage, frequently praised for its ample, free and easily accessible spaces. Although non-hotel visitors sometimes limit availability, the overall parking experience remains positive and convenient for most guests.
The hotel is family-friendly, offering spacious family rooms, cribs and pet-friendly amenities. This makes it an excellent choice for families and pet owners looking for a comfortable and accommodating stay.
In summary, while Hotel San Millán has areas needing improvement, it offers a tranquil atmosphere, spacious accommodations and a friendly environment, making it a practical choice for travelers, especially those with vehicles and families.
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