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Summary of reviewsThe ACHAT Hotel Schwarzheide Lausitz is highly regarded for its strategic location and excellent transport connections, making it ideal for both travelers passing through and business guests. Its proximity to the Lausitzring racetrack and BASF facilities, combined with easy access to nearby shopping options, adds to its convenience. While slightly remote from the city center, the hotel offers a quiet setting with on-site parking available. Noise from the nearby highway is a minor concern for some guests.
Breakfast at the hotel is praised for its extensive variety and delicious, fresh food with friendly and efficient service enhancing the dining experience. However, the high cost of up to 21 euros per person has been a point of contention for some guests. Despite this, the quality and variety of the breakfast make it a notable start to the day.
The on-site restaurant garners positive reviews for its well-prepared and tasty dinners. The dinner menu is recommended for a great dining experience, though guests should be aware of frequent closures, particularly during holidays and weekends. Occasional issues such as not serving food close to closing time and the presence of burnt fried potatoes have been mentioned, but overall, the dining experience is satisfying.
Guests have found the rooms at ACHAT Hotel Schwarzheide Lausitz to be clean, spacious and comfortable. Many appreciate the functional aspects, such as practical storage options and the inclusion of small kitchens. The hotel's rooms often feature large terraces or balconies, adding extra outdoor space. While some rooms are outdated and have issues with temperature control, the majority of guests are satisfied with the cleanliness and comfort, despite occasional noise from the highway.
The hotel generally receives favorable feedback regarding cleanliness with many guests noting the rooms and bathrooms as spotless and well-maintained. Though some issues with stained carpets and remnants from previous guests were reported, the overall cleanliness standard is high.
The staff at ACHAT Hotel Schwarzheide Lausitz are consistently praised for their friendliness, helpfulness and professionalism. The team is described as attentive and accommodating, contributing to a welcoming atmosphere for all visitors. While occasional lapses in service were noted, the overall guest experience is enhanced by the exceptional staff.
The WiFi experience at the hotel is mixed with some guests appreciating the availability of free and fast WiFi, while others encountered significant issues with weak, slow or unreliable connections, particularly during the evenings and on higher floors.
Beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep. However, some guests mentioned issues with bed firmness and sagging mattresses, indicating a need for updates and replacements in certain cases.
As a three-star establishment, ACHAT Hotel Schwarzheide Lausitz offers a respectable price-performance ratio with functional rooms that meet guest expectations. However, the older building and outdated facilities suggest the need for updates.
The hotel is noted for its accessibility with wheelchair access and ample parking spaces available. Large and accessible bathrooms are appreciated, though improvements could be made, such as adding a handrail in the shower and addressing issues with the shower arrangement.
Overall, ACHAT Hotel Schwarzheide Lausitz provides a well-positioned, comfortable and functional accommodation option for travelers, enhanced by its friendly staff and good breakfast offerings.
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