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Summary of reviewsThe Imperial Dragon Hotel is widely celebrated for its prime location, exceptional cleanliness and warm hospitality. Nestled in picturesque surroundings, it serves as an ideal base for exploring the nearby tourist attractions of Tenby and Saundersfoot, as well as natural wonders like Folly Farm and the Dinosaur Park. Despite being located in a small village, guests find the hotel's serene environment and convenient proximity to key destinations highly appealing.
Guests frequently praise the hotel's immaculate rooms, which are both spacious and beautifully decorated, offering a blend of comfort and modern amenities. Family rooms are particularly spacious, easily accommodating larger groups. Cleanliness across the property, including the public areas, is consistently highlighted, providing visitors with a luxury and relaxation-filled experience.
The hotel's staff receive high marks for their friendliness and professionalism, contributing to a welcoming atmosphere. Staff members are noted for their exceptional service, going the extra mile to ensure guest satisfaction. Special mentions of individuals, such as Charlotte, exemplify the personal touch that enhances the overall stay.
Dining at The Imperial Dragon Hotel, particularly at Lokky's restaurant, stands out as a significant highlight. Guests rave about the delicious, well-presented dishes and the varied menu, especially the superb Asian cuisine. The breakfast experience also garners high praise for its quality, variety and the accommodating nature of the breakfast staff. The outdoor dining areas and well-maintained gardens add to the diners' enjoyment.
Families find the hotel particularly welcoming with excellent amenities and large rooms catering well to children and adults alike. Pet-friendly policies further enhance its appeal with thoughtful touches such as sausage treats for dogs and designated dining areas for guests with pets.
The hotel's beds are generally lauded for their comfort, though preferences on mattress firmness do vary among guests. Accessibility features, however, present some challenges, particularly the lack of an elevator and high bath edges, which could be improved to better cater to those with mobility issues.
Overall, The Imperial Dragon Hotel is highly recommended for its strategic location, meticulous cleanliness, outstanding staff and delightful dining experiences. It offers a hospitable and comfortable retreat for travelers exploring West Wales with a particularly strong emphasis on family and pet-friendliness.
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